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Red Roof Inn Chicago-Downers Grove

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Traveller (39)
Room & Suite (53)
Overview
  • Excellent43%
  • Very good27%
  • Average10%
  • Poor11%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (247)
There are newer reviews for Red Roof Inn Chicago-Downers Grove
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All reviewsroom was cleangreat customer servicefront desk staffice machineenjoyed my stayericajuliuschicagomoteldellilironlinensmall
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21 - 25 of 244 reviews
Reviewed 18 August 2017 via mobile

do not stay at this hotel what ever you do!!!! There are bed bugs. Was eaten alive and when asked for a refund was met with AWFUL customer service from mouthy staff. I wouldn't recommend this place to my worst enemy. No refund and horribly...More

1  Thank Erin F
Response from i0087, General Manager at Red Roof Inn Chicago-Downers GroveResponded 24 August 2017

Thank you for letting us know about your experience at our hotel. We are very sorry that we did not meet your expectations and did not live up to our own high standards. We want you to know that we value your comments and take...More

Reviewed 14 August 2017

Red Roof Inn 1113 Butterfield Rd, Downers Grove, IL 60515 (630) 963-4205 July 24th – 28th, 2017 I’ve stayed in previous Red Roof Inns in different locations and I’ve always had pleasant stays. That’s why I keep choosing Red Roof. But my last stay at...More

1  Thank SkiTrpn
Response from i0087, General Manager at Red Roof Inn Chicago-Downers GroveResponded 24 August 2017

Thank you for taking the time to write a review. I am extremely sorry that we fell short of providing you with a memorable experience. We do take your response seriously and we will work closely with our housekeeping as well as front desk GSR...More

Reviewed 11 August 2017 via mobile

The front desk staff is very friendly and accommodating ( Kourtney & Dell are awesome!!! ) and property is well maintained. Love the fact that they allow pets without a huge fee and have a laundry facility on the property.

Thank lovinducks3
Reviewed 30 July 2017

My stay was decent.. I believe this is my 2nd or 3rd time staying here. I understand nothing is perfect and that the red roof inn is not a resort nor 5 star hotel. My room was cleaned by Emma and Amanda and Julius were...More

Thank tjfennell2
Response from i0087, General Manager at Red Roof Inn Chicago-Downers GroveResponded 3 August 2017

Thank you for taking the time to write a wonderful review regarding your visit at our location. I am glad to here that Amanda and Julius and I were able to assist you. It is always nice to see an employee being recognized by our...More

Reviewed 14 July 2017 via mobile

Total wonderful hotel experience. Staff epitomizes the word " Hospitality " Very friendly, pleasant & accomodating staff. Jamal in housekeeping made sure i had all i needed in my room and cleaned exceptional. He was very professional and courteous, attentitive as was every staff i...More

2  Thank soperbrian1
Response from i0087, General Manager at Red Roof Inn Chicago-Downers GroveResponded 17 July 2017

Thank you so much for taking the time to write such a wonderful review. Jamal is one of our newest members and she continues to dedicate herself to excellent service and great quality. Red Roof Inn believes in going above and beyond for every guest...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
USD 50 - USD 85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 50 - USD 85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (39)
Room & Suite (53)
Questions & Answers
Ask a question
ntrujillo123
21 September 2017|
AnswerShow all 2 answers
Response from i0087 | Property representative |
The property requires each guest to be 21 years of age in order to check in. Hopefully this helps
0
Votes
Dana D
1 October 2014|
AnswerShow all 4 answers
Response from i0087 | Property representative |
Thank you, Karen C, for your continued conversation with other guests and myself. It's exciting to see this type of online interaction. Hello Dana D To add to Karen C's response, McDonald's is just under 1 mile from the... More
0
Votes
Room Tips
"Go anywhere else."
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"Not a good hotel to stay"
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"Tip - go elsewhere!"
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"Less noise in the upper level rooms."
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