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Holiday Inn Express Chicago Downers Grove

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151 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Grand Rapids, Michigan
Reviewed 1 February 2016

We call this hotel our home when we visit Chicago. The front desk staff (Jodie, Latrice, and Andrea) are very friendly and accommodating. No matter the time of day or hour, they are cheerful and will bend over backwards to make our stay more wonderful than it already is. Thanks to the breakfast crew one need never go hungry or...

Thank Marie T
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank You Marie!! I know our staff love doing whatever they can to make your stay a great one. We love our guests & look forward to seeing you again soon. Thanks again!! Andrew Silver Assistant General Manager

Bay City, Oregon
Reviewed 30 January 2016

Traveling with friends and had the pleasure of meeting some awesome hotel people who gave us some great places to go out. Breakfast had plenty to choose from. The hotel is older but it's very clean and quiet. I will definitely stay again if I'm in the city.

Thank Eric M
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Eric, We all appreciate you taking time out of your day to share your experience. I couldn't have said it better; great people, great location and what can beat free breakfast!?!? We hope to see you again soon. Thanks again! Andrew Silver Assistant General Manager

Reviewed 26 January 2016

I stayed at Holiday Inn Express-Downers Grove for 2 weeks. Very Nice people, down to earth. Front Desk Staffs - (Jodie, Latrice and Andrea) all are very helpful, friendly and take care of my needs. Good breakfast. There are restaurants close to this location. offering free shuttles. Really enjoyed my stay

Thank Vijay K
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

It's always a pleasure to read such a fantastic review. I've already made it a point to highlight our employees you've mentioned. Your kind words are what keep us striving to be better. Thank you so much & we hope to see you again. Andrew Silver Assistant General Manager

Reviewed 11 January 2016

We stayed at Downers Grove Holiday Inn Express and the people here are very nice and down to earth. Particularly Ms. Andrea Hartwick, Front Desk Supervisor went above and beyond to take care of our needs, like directing me to the right restaurants, gas stations, nearby places, etc. This hotel is right at the major intersection with a convenience of...

2Thank Ettigounder P
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Ettigounder P. I would like to sincerely thank you for taking time out of your day to share such positive comments on our property. One thing I constantly return to is how fantastic & accommodating our staff is. I've already made a point to share your comments with our staff. We hope to see you again soon! -Andrew Silver...

Bloomfield Hills, Michigan
Reviewed 11 January 2016

Our room was very clean, the breakfast was great and the people were very nice! We especially liked the pancakes for breakfast along with the yogurt. When we got back into the hotel, we used the workout room. The machines were in excellent condition and it was very clean as well!

Thank David W
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear David, I've got to agree with you 100%, that pancake machine is a fun way to start the morning!! If only we could sell them to our guests LOL. I'm so thankful for you taking the time out to brag on our hotel a bit. We hope you will choose us again if you find yourself in the area....

Hinsdale, Illinois
Reviewed 21 December 2015

I've stayed at this hotel in the past & again it exceeded my expectations. Andrea, the desk manager, was very friendly & welcomed me as a Platinum member on check in. When I asked for an upgrade, she didn't hesitate to give me a 1-bedroom suite at no additional charge. It had a lot of space, a kitchenette & a...

Thank Richard P
Reviewed 30 October 2015

I've stayed in most of the IHG hotels in the Wheaton/Carol Stream/Naperville area at some point, but this was my first time staying in this hotel, which had a good rate for the night I was in the area. It's a convenient location near the intersection of 355/88/Butterfield, easily accessible to just about anywhere in the western suburbs. The building...

Thank jef-ind
Reviewed 30 September 2015 via mobile

This was one of the cheaper hotels in the area and they offer a complimentary shuttle anywhere within a five mile radius. The staff was exceptionally friendly and the manager actually drove another interviewee to MWU because he missed the shuttle. Great bedrooms and very close the the university. I took the Metra from downtown Chicago to Belmont and then...

Thank Gabriel C
Reviewed 27 September 2015 via mobile

Stayed two nights with a good rate. For the level of hotel and price I was very pleased. Although not new or fancy every part of the hotel was clean and well taken care of. All staff we delt with were superb. Breakfast staff even through in fresh food for us at the end of meal hours! Rooms were well...

Thank Misha C
Dallas, Texas
Reviewed 21 September 2015 via mobile

Hotel is in a great location for shopping and food, but I had a disappointing stay. Hotel is just older and needs upgrades. No microwave/fridge in the room. My king bed was swayed and dipped in the left side. Window curtains are tattered and old. Hallways are old. This is not the average holiday inn, it's less. I won't stay...

Thank Jack50
IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Jack50, Thank you very much for taking the time to share your experience with us. We are glad that you found our hotel location convenient in terms of dining choices and shopping. However, we’re sorry we fell below your expectations regarding the overall condition of the hotel. We take all feedback from our guests sincerely. It helps us gauge...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Downers Grove/Oakbrook Hotel is conveniently located near Chicago IL in the western suburbs and is accessible to all major expressways I-209, I-88 and right in between Midway International Airport and O Hare International Airport on the corner of I-355 and Butterfield Rd. We are surrounded by the communities of Oakbrook, Lombard, Lisle, Darien, Wheaton and Glen Ellyn. Whether you are traveling for business or pleasure you will appreciate our central location near Best Buy, Coca-Cola, Sara Lee, Troxler Electronic Laboratories, Home Depot, Sodexo, Dale Carnegie, Microsoft, Good Samaritan Hospital, Tivoli Theater, Darien Sports Complex, Morton Arboretum, Brookfield Zoo and more! Shopping and restaurants are also within a short walking distance. This Downers Grove hotel offers all the comforts of home with our 121 beautifully appointed guest rooms. Relax in your cozy deluxe room after a long day and we will provide you with amenities including complimentary high speed internet access, an in room coffee/tea maker, hair dryer, iron and full sized ironing board and more. We also offer a 24 hour fitness center, 24 hour business center and meeting space for up to 80 people. In the morning we will have your mouth watering at our complimentary Express Hot Smart Start Breakfast Bar. ... more   less 

Additional Information about Holiday Inn Express Chicago Downers Grove

Address: 3031 Finley Rd, Downers Grove, IL 60515-1117
Region: United States > Illinois > DuPage County > Downers Grove
Price Range: $99 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chicago Downers Grove 2.5*
Number of rooms: 121
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Also Known As:
Holiday Inn Express Chicago Downers Grove Hotel Downers Grove
Holiday Inn Downers Grove
Downers Grove Holiday Inn
Holiday Inn Express Chicago Downers Grove Illinois
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Questions & Answers

Questions? Get answers from Holiday Inn Express Chicago Downers Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stay in the 3rd floor and its quite. ample of parking area and a lot of brand name restaurant just a few steps. very reasonable price..”
 of 5 bubbles junsosmena, 30 Jul 2016 | Read review
“Great Breakfast, Cozy environment.”
 of 5 bubbles cassiep316, 26 Jul 2016 | Read review
“breakfast can be busy at times but not much of a problem”
 of 5 bubbles CarlGS455, 25 Jul 2016 | Read review
“Good location for convenient shopping center and Mall”
 of 5 bubbles 992kennyg, 1 Jun 2016 | Read review
“No special rooms. There aren't any views except for other buildings.”
 of 5 bubbles tonybC6043BO, 4 Apr 2016 | Read review
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