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Holiday Inn Express Chicago Downers Grove

HIExpress.comUSD 119*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 156*
USD 119*
USD 156*
USD 119*
USD 156*
USD 120*
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Holiday Inn Express Chicago Downers Grove
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161 Reviews from our TripAdvisor Community

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Showing 157: English reviews
springfield IL.
Reviewed 31 July 2016

i was on this hotel couple of years ago and I'm really amuse of this place big time change. this hotel now is very clean they have a very good breakfast clean dinning room and the server was great ( Dianne ) very polite and entertaining . housekeeping was great too, we call in FD we need extra blanket not...

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Helpful?
Thank junsosmena
Brittni S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Valued Guest, I am thrilled to hear that our hotel met all of your needs. Our staff is indeed wonderful and I am happy to hear they took great care of you. I will make sure to pass on your comments to them. Thank you for staying with us and we hope to see you soon! -Brittni Senese, Assistant...

Chicago, Illinois
Reviewed 27 July 2016

I arrived in town last minute for a Anniversary Party. Front desk staff was friendly. Greeted by Jodi and also checked in by her. I was highly impressed with a few staff members and I always remember names. Diana in the kitchen was nice and friendly and very helpful with the Pancakes. A couple of housekeepers were really nice and...

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Helpful?
Thank cassie p
Brittni S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Cassie, Thank you for the five star review. I am so happy to hear that you were highly impressed with our staff. They are truly FANTASTIC! I will make sure to pass on your comments to Jodi, Diana, Joyce and Rosie.

Minneapolis, Minnesota
Reviewed 27 July 2016

Stayed here a few times before when on business trips, The room was very Clean and the staff was very Friendly. Jody from the fronk desk is Outstanding. She goes above and beyond to please guest and always seems pleased to help. One down side was my room was not cleaned the following day during my 2 day stay. I...

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Helpful?
Thank brandonkeith87
Brittni S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Hello, Thank you for the compliments regarding our staff and hotel. We pride ourselves on the wonderful people we have on our team as well as having a clean hotel. Jodi and Rosie are definitely assets to our hotel. I will be sure to show them this wonderful review. I do however apologize that you did not receive service on...

Detroit
Reviewed 26 July 2016

First off I have to say that Paul, the general manager and Jody, the front desk clerk were outstanding. We ended up in a suite with a living area with tv and wet bar and a separate bedroom with an additional tv. Despite having a great room, there were problems; the sink and tub were very slow to drain and...

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Helpful?
Thank CarlGS455
Brittni S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We are glad to hear you found our location convenient. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to...

League City, Texas
Reviewed 4 July 2016

Although this property has a convenient location just off I-355, it looks & feels "tired" compared to the current Holiday Inn Express standard elsewhere. It could use a major spruce up! The chain's signature cinnamon rolls were missing all 3 mornings of our stay and management's explanation was "fuzzy" as to the cause. We stayed the next 3 nights in...

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Helpful?
Thank Gary W
IHGService, Guest Relations Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Gary W, Thank you for taking the time to review our hotel. We are glad to hear you found our location convenient. However, we regret falling short of your expectations. It is our goal to consistently provide superior service and accommodations at our hotel and your comments regarding our property and the cinnamon rolls are very much appreciated. This...

Naples, Florida
Reviewed 29 June 2016 via mobile

When we travel to the Chicago area ( our former home) we look for a place to stay thatis centrally located and convenient, aswellas clean quiet and comfortable. We found that the Holiday Inn Express in Downers Grove met all these requirements and more. Their staff was friendly and helpful, especially their night manager Jodie. It is an older property,...

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Helpful?
Thank Frank D
Brittni S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you so much for reviewing our hotel! We are indeed located near many great food options, expressways, and shopping centers. I am happy to hear that we met all of your needs while you were visiting us. I know the entire staff loves hearing comments like this. I will be certain to share this with them.

Naples, Florida
Reviewed 29 June 2016

A good place to stay. The evening manager, Jodie, was so welcoming. Our luggage was held hostage at Ohare, due to a ground shutdown at American. Upon hearing this, she offered us toothbrushes, paste, and an assortment of necessities, we took the toothbrushes. She recognized us the next evening (and every evening) and asked if we'd gotten things sorted out,...

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Helpful?
Thank Jan W
Brittni S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your positive review. We are so lucky to have such great people on our team. I am happy to hear that Jodie was able to assist you when your luggage was stuck at the airport. I will be certain to address the breakfast concerns with my staff. We hope to see you soon!

Henry, Illinois
Reviewed 28 June 2016

I was greeted by a Front desk clerk as soon as I walked through the door. She was very friendly and helpful. Made sure I knew about the amenities the hotel provided and also the breakfast time. I had a Jacuzzi suite and found my room to be very clean. A/C worked well and wasn't too loud. Shower was walk...

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Helpful?
Thank Gina N
Brittni S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our Jacuzzi suite is lovely and I am happy to hear you enjoyed it. We hope to see you soon!

Reviewed 27 June 2016 via mobile

My fiance and I stayed at this location a few months ago when in town to visit his parents and were thrilled by the excellent service provided by Kat at the front desk. This trip was just as exceptional! Jodi, at the desk, is a gem! So sweet and the perfect representative of customer service! I can't say enough good...

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Helpful?
1Thank KCduo
Brittni S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. I will be sure to pass on your kind words to Jodie and Kat. We hope you will visit us again soon.

Peoria, IL
Reviewed 4 June 2016

Paul Cantrelle, General Manager of the hotel, recognized us as Gold Elite IHG Rewards Club members and checked us in - - he was very friendly and outgoing. He upgraded us to a two-room suite. Our suite consisted of a living room with large desk and wheeled office chair, wet bar with sink, microwave, small refrigerator and Keurig coffee maker....

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Helpful?
Thank BKCK
Brittni S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for the positive review and for your loyalty to IHG.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Downers Grove/Oakbrook Hotel is conveniently located near Chicago IL in the western suburbs and is accessible to all major expressways I-209, I-88 and right in between Midway International Airport and O Hare International Airport on the corner of I-355 and Butterfield Rd. We are surrounded by the communities of Oakbrook, Lombard, Lisle, Darien, Wheaton and Glen Ellyn. Whether you are traveling for business or pleasure you will appreciate our central location near Best Buy, Coca-Cola, Sara Lee, Troxler Electronic Laboratories, Home Depot, Sodexo, Dale Carnegie, Microsoft, Good Samaritan Hospital, Tivoli Theater, Darien Sports Complex, Morton Arboretum, Brookfield Zoo and more! Shopping and restaurants are also within a short walking distance. This Downers Grove hotel offers all the comforts of home with our 121 beautifully appointed guest rooms. Relax in your cozy deluxe room after a long day and we will provide you with amenities including complimentary high speed internet access, an in room coffee/tea maker, hair dryer, iron and full sized ironing board and more. We also offer a 24 hour fitness center, 24 hour business center and meeting space for up to 80 people. In the morning we will have your mouth watering at our complimentary Express Hot Smart Start Breakfast Bar. ... more   less 

Additional Information about Holiday Inn Express Chicago Downers Grove

Address: 3031 Finley Rd, Downers Grove, IL 60515-1117
Region: United States > Illinois > DuPage County > Downers Grove
Price Range: $136 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chicago Downers Grove 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago Downers Grove Hotel Downers Grove
Holiday Inn Downers Grove
Downers Grove Holiday Inn
Holiday Inn Express Chicago Downers Grove Illinois
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Questions & Answers

Questions? Get answers from Holiday Inn Express Chicago Downers Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be specific!”
130himanshuc, 1 Mar 2017 | Read review
“we stay in the 3rd floor and its quite. ample of parking area and a lot of brand name restaurant just a few steps. very reasonable price..”
junsosmena, 30 Jul 2016 | Read review
“Great Breakfast, Cozy environment.”
cassiep316, 26 Jul 2016 | Read review
“breakfast can be busy at times but not much of a problem”
CarlGS455, 25 Jul 2016 | Read review
“Good location for convenient shopping center and Mall”
992kennyg, 1 Jun 2016 | Read review
5 of 5
HIExpress.com
USD 119* /night
View Deal
Booking.comUSD 119
Expedia.comUSD 120
HotelQuicklyUSD 156
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Prices are for 1 room, 2 adults
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