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Hilton Garden Inn Chicago O'Hare Airport

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1,237 Reviews from our TripAdvisor Community

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Showing 1,188: English reviews
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Colorado
Reviewed 3 days ago NEWvia mobile

The bed was lumpy. The person checking us in was rude and unhelpful. The answer to two of my questions was: "and you thought this why??" The room was not what we had reserved and when we called the person who answered just said they couldn't help us. The kicker was when I checked out and found I would be...

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Helpful?
Thank crooner7
LukeCannon, General Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

I apologize for the experience that you had at our hotel. If you have a moment, please e-mail me at cannon@raymondteam.com, so that I can review your reservation. Thank you

Champaign, IL
HOTEL’S FAVOURITE REVIEW
Reviewed 14 December 2016 via mobile

The Skokie Valley Kennel Club reserves a block of rooms for their dog shows every year at a very competitive price, and we chose to stay here over several hotels at similar rates. What a lovely hotel! Staff could not have been friendlier or more welcoming. Free shuttles were available to go anywhere, not that we used them. The large...

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Helpful?
Thank Joyce R
About Hotel's Favourite Review
Management response:

Dear Guest, Thank you for staying with us. We appreciate the wonderful feedback you've provided via TripAdvisor. Hope we see you soon. Have a wonderful Holiday! Emily Cisneros Guest Service Representative

Charlestown
Reviewed 3 days ago NEW

Easy in and out of O'Hare and the hotel staff make you fell welcomed and wanted. Shuttle every 20 minutes Clean and new, a very good example of a Hilton Garden Inn. Breakfast was prompt, hot and as ordered each morning and the restaurant staff was exceptional. I now my O'Hare go to hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank iradeannas
Chicago Illinois
Reviewed 6 days ago NEW

It was great overall and I would recommend my friends and family to stay here for other occasions. The staff was very professional and my room was very clean and the coffee machine in my room was a plus

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank markjT8296YN
Arden, North Carolina
Reviewed 1 week ago

Friendly staff and clean rooms!!! The parking however is paid parking only at $16 per day. The breakfast is also a $15 charge. I feel at the price of the room they should offer one or the other for free.

Review collected in partnership with Hilton Garden Inn
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Thank jmaschott
Rockford, United States
Reviewed 1 week ago

If you have an early flight out of Midway this hotel is a must stay! Great location and ease to get to Midway. Our flight was at 7:30 am and We didn't have to leave the hotel till 6:45 and we were there in plenty of time to get check in and to our flight.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank F8052RPkathleenc
Urbana, Illinois
Reviewed 1 week ago via mobile

As always Hampton based hotels are my favorite. Clean Friendly desk staff Large lobby area. Very nice and cozy. Room was good size. Clean. Refrigerator, and microwave in room. Comfortable beds and pillows. Bathroom nice size. Pool was clean and warm. Parking was good. Gated with key in and out access. Breakfast buffet was good. Made to order eggs, omelette,...

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Thank cplot
Maineville, United States
Reviewed 1 week ago

we came to Chicago for family gathering which my wife has never been to Chicago. The Roesmont location made it easy to drive back to downtown Chicago to see some of the sites. My niece and nephew truly enjoyed the pool and even though time did not allow to use the excersize room, it had much to offer! The staff,...

Review collected in partnership with Hilton Garden Inn
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Thank Pete I
Los Angeles, California
Reviewed 1 week ago

The overall service and quality was great, especially the staff who were all pleasant, helpful and responsive. The only issue I had was with my reservation which was not the hotel's problem but the reservation system or process. I enjoyed the custom egg preparation selection

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank albertt443
Management response:

Dear Guest, Thank you for staying with us and taking the time to write a review via TripAdvisor. We appreciate the generous feedback back of Hilton Garden Inn O'Hare. It's lovely to know you had enjoyed the amenities we had to offer, we hope to have an opportunity to welcome you back in the near future! Have a Wonderful day!...

Kankakee, United States
Reviewed 2 weeks ago

If you are looking to get out but dont want to drive far - come here! Its fantastic way to beat the winter blues without having to drive to Wisconsin!!! Very family friendly and lots to do in the area if you get tired of swimming.

Review collected in partnership with Hilton Garden Inn
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Thank Jennifer G
Management response:

Dear Guest, Thank you for staying with us and taking the time to write a review via TripAdvisor. We appreciate the generous feedback back of Hilton Garden Inn O'Hare. It's lovely to know you had enjoyed the amenities we had to offer, we hope to have an opportunity to welcome you back in the near future! Have a Wonderful day!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The newly remodeled Hilton Garden Inn hotel is a modern contemporary building featuring vaulted ceilings within the lobby and restaurant. The room decor is soft and adequately arranged for the business and leisure traveler. ... more   less 

Additional Information about Hilton Garden Inn Chicago O'Hare Airport

Address: 2930 S River Rd, Des Plaines, IL 60018-4203
Region: United States > Illinois > Des Plaines
Price Range: $145 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago O'Hare Airport 3*
Number of rooms: 253
Reservation Options:
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Also Known As:
Hilton Garden Inn Chicago o`Hare Airport Hotel Des Plaines
Hilton Garden Inn Des Plaines
Hilton Des Plaines
Des Plaines Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago O'Hare Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“overall very quite, not jet roaring noice”
 of 5 bubbles bharathramv2016, 1 Mar 2017 | Read review
“I like my room on the 9th floor. A little more quiet than the lower floors.”
 of 5 bubbles 4Ztravelers, 31 Jan 2017 | Read review
“It's by the airport so you might hear an occasional plane. Not a big deal to me.”
 of 5 bubbles datoptalent, 4 Nov 2016 | Read review
“Ask for rooms facing river road. Less expressway noise.”
 of 5 bubbles poolqueenAppleriver, 1 Nov 2016 | Read review
“Stayed on top floor away from noise, still had party goers wake me at 2AM.”
 of 5 bubbles 225larrym, 12 Oct 2016 | Read review
5 of 5