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Embassy Suites North Shore / Deerfield

1,079 reviews
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Traveller (82)
Room & Suite (50)
Pool & Beach (4)
Overview
  • Excellent57%
  • Very good25%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“potatoes”(19 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Offers from Embassy Suites North Shore / Deerfield
Special Offer: Double Points, Every Stay
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,079)Write a Review
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594
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131
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25
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All reviewsevening receptionmade to order omeletspotatoesfront desk stafffamily reuniongreat staycomplimentary breakfasthotel restaurantthe breakfast areachicago areanorth shorevery nice hotelcoffee makershuttle servicebusiness centerstaff was friendlyyogurt
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21 - 25 of 1,068 reviews
Reviewed 2 January 2018

Embassy suites are typically the same. Large rooms, inviting building, friendly staff, great breakfadt and above average quality. This location is convenient to the airport and an overall good location. Would recommend this hotel. We had 2 rooms during an over night on the return...More

Review collected in partnership with Embassy Suites Hotels
Thank hseanm
Response from JohnDastice, Director of Sales at Embassy Suites North Shore / DeerfieldResponded 3 January 2018

Thank you for your very kind comments. Our staff always tries to exceed our guests’ expectation. It was nice to read we exceeded yours. A large 2 room suite, friendly staff and great free breakfast is always something to enjoy! Thank you for the recommendation...More

Reviewed 30 December 2017

We had an excellent stay here Christmas evening - Staff did everything possible to make great. Bed and climate control were perfect - Managers reception held in bar area. Very nice and atmospheric. Slept wonderfully.More

Review collected in partnership with Embassy Suites Hotels
Thank N5603LKloric
Response from JohnDastice, Director of Sales at Embassy Suites North Shore / DeerfieldResponded 31 December 2017

Thank you for your very kind comments. Our staff always tries to exceed our guests’ expectation - especially on Christmas evening! It was nice to read we exceeded yours. A great bed, perfect climate control and free cocktails at the Evening Managers Reception are hard...More

Reviewed 28 December 2017

Overall, weekend trip was okay. Didn't get much sleep because of noise from other hotel guest in the middle of the night outside the hotel room door along with children constantly running in the halls on the floor near the room.

Review collected in partnership with Embassy Suites Hotels
Thank J5217ESchristinec
Reviewed 26 December 2017

staff is great and helpful. super location to airport , Chicago and all northern suburbs ,also Wisconsin not very far. Plus shopping . Very good value for the price .The turkey sausage is just plain horrible . It is grease in a casing Please find...More

Review collected in partnership with Embassy Suites Hotels
Thank 534renatot
Response from JohnDastice, Director of Sales at Embassy Suites North Shore / DeerfieldResponded 28 December 2017

Thank you for your very kind comments. Our staff always tries to exceed our guests’ expectation. It was nice to read we exceeded yours. We agree with you that our location is very convenient to shopping, Chicago, the North Shore and Wisconsin and the value...More

Reviewed 26 December 2017

Older hotel with attempts to update, but not quite there yet. Make sure the TV's are working otherwise you'll be changing rooms after 11pm. Also you might be charged for movies you never ordered. Also the evening reception consisted of popcorn, pretzels, chips and salsa,...More

Review collected in partnership with Embassy Suites Hotels
Thank 836eugeniar
Response from Jason M, Front Office Manager at Embassy Suites North Shore / DeerfieldResponded 29 December 2017

We apologize we fell short of your expectations, and are disappointed you encountered these issues. We appreciate your feedback as we continue to better our guest experience. We hope you will decide to stay with us again in the near future.

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134567214
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 98 - USD 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 98 - USD 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (82)
Room & Suite (50)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Hsuan C
10 May 2017|
AnswerShow all 3 answers
Response from Daniel W | Property representative |
Yes our shuttle does go to the botanical gardens. To get more information, check availability and request a time all you need to do is contact the front desk at 847-945-4500 and they will help with your transportation... More
0
Votes
DrBillBushing
16 September 2015|
AnswerShow all 2 answers
Response from Brad H | Property representative |
A cab is the easiest way to get to the hotel. If you have very little luggage you could also take BART but the station is several blocks from the hotel.
0
Votes
birder39
24 May 2015|
AnswerShow all 7 answers
Response from 634meredithc | Reviewed this property |
Cab will run you $35 before tip if you'd rather go that way.
1
Vote
Room Tips
"Very quiet rooms independent of location"
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"corner rooms are very spacious"
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"Ask for a room away from the elevators as they can be noisey"
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"Stay on the north side of the hotel, away from the freeway."
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