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Embassy Suites North Shore / Deerfield

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Embassy Suites North Shore \/ Deerfield
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929 Reviews from our TripAdvisor Community

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Showing 919: English reviews
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Huntsville, Alabama
Reviewed 3 days ago NEW

Even though I was only scheduled for one night, I was welcomed as a valued guest. The young lady who checked me in was great, and gave me a complimentary room upgrade without being asked. I will be happy to stay here again, and to recommend it to anyone who wants a great hotel experience.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank bostonbound-1
Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 6 February 2017

Our check in at this Embassy Suites was prompt and professional. We were asked which floor we'd like to be on. We ended up on the 2nd floor, across from the elevator bank. The nice thing about Embassy Suites is the suite configuration of the rooms. We needed a place to hang out between our evening meal and the hockey...

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Helpful?
Thank islandgirlWisconsin
About Hotel's Favourite Review
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear islandgirlWisconsin Thank you for staying at the Embassy Suites North Shore / Deerfield. I am happy to see our rooms offered you the space you needed and the free made to order breakfast provided you with all the options you needed to enjoy your meal. We hope you make it back soon! Thank You James Otto Director of Operations

Plainfield, Indiana
Reviewed 4 days ago NEWvia mobile

Hey all! I left a review about my last experience and it was a positive one with the exception of some noisy guests. This review is 100% positive! The room was clean, QUIET, and a pleasure to stay in! James Otto is still at the property and I was lucky to briefly reconnect with him. His concerns for our stay...

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Helpful?
Thank Mark B
Philadelphia, United States
Reviewed 1 week ago NEW

Embassy Suites are awesome. Never a problem. Fitness center was larger than most places and fully equipped. Pool & hot tub were very clean. Breakfast had many choices and the mgr's reception was very nice.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank James F
chattafoodie
Reviewed 1 week ago

As usual our stay was very satisfactory. All staff was well trained in customer service delivered in a respectful and friendly manner. A great value considering the amount of space provided in all rooms (suites ) as well as the complimentary breakfast and wine reception....

Review collected in partnership with Embassy Suites Hotels
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Thank chattafoodie
Columbia, Missouri
Reviewed 1 week ago

Great room rate, spacious and comfortable suite. Enjoyed time to visit with family while sharing breakfast included in our room fee. Large variety of food and beverage options. Good location. Great bed.

Review collected in partnership with Embassy Suites Hotels
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Thank lynnmaloney11
Reviewed 1 week ago via mobile

By pass Room 502...the room is unlike most of the rooms on the 7th floor. Worn and torn carpet leading into the bedroom. Burn holes on the floor near wet bar and the bed sham. Greasy headboard and scratches on the doors. Plus, dust on upper ceiling area of bedroom walls. Last, there was hair in the bathroom sink and...

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Helpful?
Thank Simone C
Myrtle Point, Oregon
Reviewed 1 week ago via mobile

Our family came from both shores of the continent to Deerfield, Illinois for a fame reunion during the first weekend in March. The occasion was the Bat Mitzvah of my niece's daughter. The Embassy Suites was the perfect place to stay for all of us out-of-towners. The rooms were large, clean and very comfortable. The group price was reasonable, and...

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Helpful?
Thank PeopleToPeople
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear PeopleToPeople Thank you for your valuable feedback. We are happy you had an enjoyable stay. We have Managers on Duty on all weekend days to address any unruly and/or loud guests. We apologize your stay wasn't 100% what you expected. We will inform all our staff and Managers to be more proactive when dealing with guests who may be...

Deerfield, United States
Reviewed 1 week ago

Great location. Clean, safe, spacious rooms, great breakfast, and good fitness center. The hotel is close to the interstate and there are many restaurants in the area. The breakfast selection was extensive and there was plenty of seating even when busy.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank A275HRsusant
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear A275HRsusant Thank you for the positive feedback. We are glad you enjoyed your stay at the Embassy Suites North Shore / Deerfield. It was nice to see you enjoyed our convenient location and the amenities we offered. We look forward to your next stay! Thank You James Otto Director of Operations

United States
Reviewed 1 week ago

Vicki the bar tender was great and made my night. The hotel it self was clean, they were painting during my staff, which was rough as I have issues with paint fumes. All other aspects of my stay where very nice and the evening reception had live music (very cool)

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 552meghanh
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear 552meghanh Thank you for taking the time to write a review. We are happy to see Vicki provided such a great experience for you. We are constantly making upgrades and apologize for the fumes. We will look at our processes for alerting guests of repairs and upgrades as we make them. Thank you again and we look forward to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the newly renovated full-service all-suite hotel located 14 miles from Chicago’s O’Hare International Airport. Embassy Suites Chicago - North Shore/Deerfield is situated in an excellent location for easy access to several Fortune 500 headquarters, Chicago attractions, world-class shopping and a diverse array of restaurants. Relax in your spacious two-room suite and enjoy a range of home-like amenities such as two flat-screen TVs, a wet bar area with a refrigerator, microwave and coffeemaker. Accessible rooms are available.Start your day with a free cooked-to-order breakfast, and savor complimentary beverages and snacks at the Evening Reception*. If you’re busy, Room Service is available from Cadwell's Grille. Take advantage of the hotel’s BusinessLink™ Business Center and express mail service. Hold a meeting or conference in one of the five event venues, and enjoy the range of business amenities and services available. ... more   less 

Additional Information about Embassy Suites North Shore / Deerfield

Address: 1445 Lake Cook Rd, Deerfield, IL 60015-5213
Region: United States > Illinois > Lake County > Deerfield
Price Range: $153 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites North Shore / Deerfield 3.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Embassy Suites North Shore / Deerfield Hotel Deerfield
Embassy Suites Deerfield
Deerfield Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites North Shore / Deerfield staff and other travellers.
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Questions? Get answers from Embassy Suites North Shore / Deerfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Elsewhere”
 of 5 bubbles 360timothyl, 7 Mar 2017 | Read review
“We were on the 2nd floor, which was perfect for us. We could take the stairs to the lobby.”
 of 5 bubbles islandgirlWisconsin, 5 Feb 2017 | Read review
“Quieter rooms are on the northeast corner and the front of the hotel. The higher floors are best.”
 of 5 bubbles 284law, 2 Jan 2017 | Read review
“Stay on one of the higher floors. Nothing special. Most rooms are the same.”
 of 5 bubbles F1686MSandreas, 5 Dec 2016 | Read review
“Have Anna as your waitress at the hotel restaurant.”
 of 5 bubbles K3814TVericac, 26 Nov 2016 | Read review
5 of 5