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Holiday Inn Express Crestwood

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Traveller (8)
Room & Suite (25)
Pool & Beach (5)
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Overview
  • Excellent21%
  • Very good42%
  • Average17%
  • Poor3%
  • Terrible17%
Travellers talk about
“cicero ave”(2 reviews)
“midway airport”(4 reviews)
“indoor pool”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Crestwood
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Crestwood
Special Offer: Book Direct and Save
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (106)
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104 results
Traveller rating
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LanguageEnglish
22
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19
4
19
Show reviews that mention
All reviewscicero avemidway airportindoor poolwaffle makerhotel is locatedcontinental breakfasthome away from homepleasant staybed was very comfortablewould definitely stay here againchicagofunerallinens
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1 - 5 of 104 reviews
Reviewed 5 days ago

Very friendly helpful staff at the front desk. Public areas are nice, but the rooms are past time for updating, shower wall was cracked, paint is chipped and pealing. Housekeeping was not up to par, the linens had been changed, but the bathroom was not...More

Thank John B
Response from GenManager H, General Manager at Holiday Inn Express CrestwoodResponded 4 days ago

Dear John B; Thank you sharing your feedback about your stay with us, for we take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. I have shared your comments with ownership as...More

Reviewed 13 May 2018 via mobile

Nice stay. Loved gym with sauna. Continental breakfast fell short: healthy choices were drenched with butter. Waffle maker and pancake maker were NOT working! The water pressure and temperature were terrible. We stayed in the city for a night event so there was no way...More

Thank Dorothy S
Response from GenManager H, General Manager at Holiday Inn Express CrestwoodResponded 17 May 2018

Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered during your stay with us. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We take all of...More

Reviewed 30 March 2018 via mobile

Got off the elevator and the wave of ganga smoke hit me. Outside my room 3 people stood wasted and stinky. Immediately went down and requested another room on another floor. Best part is as I was waiting for my new room key one of...More

Thank PhillyThugs
Response from GenManager H, General Manager at Holiday Inn Express CrestwoodResponded 1 April 2018

Thank you for taking the time to provide feedback about the your experience at our location. I have shared your comments with the other department managers and we have since addressed the issue. We have put several measures in place so that such incident will...More

Reviewed 16 July 2017 via mobile

We checked in after midnight. Upon inspection of the room we noticed little hairs all over the bedding. We pulled back the bed sheets to find more hair and makeup on the linens. The bedding was obviously used. We requested a different room. The second...More

Thank metalcatmaiden
Response from GenManager H, General Manager at Holiday Inn Express CrestwoodResponded 17 July 2017

Dear Metalcatmaiden: Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered during your stay with us. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We take...More

Reviewed 14 July 2017 via mobile

Staffs are great! Specially Christina Spence and Clarissa who helped us out to make our stay an enjoyable one. The only thing other staffs don't have their name plates so I couldn't remember their names. We had an emergency in our family and we're grateful...More

Thank Ladyann Marquez F
Response from GenManager H, General Manager at Holiday Inn Express CrestwoodResponded 16 July 2017

Thank you for taking the time post a comment on your most recent stay with us. We are delighted to know that the staff made your stay a memorable one. Our staff believes in making our guests feel right at home. We hope to have...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Indoor pool
Details
Price range
USD 122 - USD 174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
USD 122 - USD 174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (8)
Room & Suite (25)
Pool & Beach (5)
Dining (3)
Questions & Answers
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Roberta H
19 March 2017|
AnswerShow all 2 answers
Response from sdcglre | Reviewed this property |
I think the McKenzie Funeral Home on S. Cicero in Oak Forest is about 3.5 miles south of this hotel.
0
Votes
Jocelynmontez
12 October 2016|
Answer
Response from sdcglre | Reviewed this property |
According to their website, you must be 21 to check in.
0
Votes
Bev C
13 March 2015|
AnswerShow all 2 answers
Response from Zachary R | Property representative |
Hi Bev, Unfortunately the hotel is not a pet friendly hotel. -Social Media Manager for HIE Crestwood
1
Vote
Room Tips
"I was on the top floor. Park on the back side, opposite the main entrance and use that door after checking in."
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"4th floor was great and quiet"
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"Front view room very quiet"
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"Do not stay here"
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