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Best Western Plus Chicagoland - Countryside

369 reviews
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Traveller (10)
Room & Suite (4)
Overview
  • Excellent49%
  • Very good33%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“the holiday inn”(14 reviews)
“midway airport”(18 reviews)
“chicago area”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
3.5 Star Hotel
All hotel details
Offers from Best Western Plus Chicagoland - Countryside
Special Offer: BOOK DIRECT & SAVE
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (369)Write a Review
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All reviewsthe holiday innmidway airportchicago arearoom was cleannice hotelhot breakfastfresh fruitfront desk staffshopping and restaurantsa great place to staypleasant stayeasy accessbiscuits and gravycoffee makerone night staythe breakfast areaconvenient location
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21 - 25 of 354 reviews
Reviewed 29 September 2017

My wife & I booked 2 nights to be near our daughter while she gave birth to her second daughter. When we entered the room the toilet was running. I shook the handle and it finally stopped. Over the next 15 hours we were in...More

Thank drtooth2016
Response from Jay P, General Manager at Best Western Plus Chicagoland - CountrysideResponded 2 October 2017

Thank you for your review. We're so sorry you experienced an unsatisfactory stay. This is not the standard we hold ourselves to. We will be sure to address the water concerns and share your comments with our staff as well.

Reviewed 20 September 2017

Clean and Functionable location. Room was comfortable and had amenities - coffee pot and refrigerator. Enjoyed the shampoo and conditioner and enough towels. Location was adequate to get good meals and near a variety of stores. Also only a 20 minute drive to Midway Airport....More

Review collected in partnership with Best Western
Thank Kathy P
Response from Jay P, General Manager at Best Western Plus Chicagoland - CountrysideResponded 20 September 2017

Thank you for sharing your thoughts about our hotel! We're glad you enjoyed our plentiful amenities. We hope to see you sooner rather than later at our conveniently located Best Western Plus!

Reviewed 18 September 2017

Communication was poor by the staff! The bride and groom had left a welcome bag for us when EE checked in was suppose to be a surprise . At the wedding the grooms father asked what I thought about the bag welcoming us to Chicago!...More

Review collected in partnership with Best Western
Thank 621diannaj
Response from Jay P, General Manager at Best Western Plus Chicagoland - CountrysideResponded 20 September 2017

Thank you for sharing your experience. We are so sorry the welcome bag did not make it to you while staying with us. We will be communicating your concern with our whole team to ensure it doesn't happen again.

Reviewed 18 September 2017

Our room was pleasant, airy, bright, quiet and well-maintained. Staff was thorough and attentive. A genuine bargain and an over-all positive experience which I would do again, given the opportunity. I can think of no part of our stay at this property which was in...More

Review collected in partnership with Best Western
Thank stevemX1739OI
Response from Jay P, General Manager at Best Western Plus Chicagoland - CountrysideResponded 20 September 2017

Thank you sharing your experience! We're glad our exceptionally clean and spacious guest rooms made your stay wonderful! Our attentive staff can't wait to see you on your next visit!

Reviewed 15 September 2017

This is a nice hotel.. very conveniently located with It back steakhouse in the same parking lot. The staff were very refreshing and so hopeful. The rooms are nice and very clean. I slept great the bed is very comfortable.

Review collected in partnership with Best Western
Thank Tiffany F
Response from Jay P, General Manager at Best Western Plus Chicagoland - CountrysideResponded 16 September 2017

Thank you for your review. We're so pleased you enjoyed our conveniently located, refreshing, clean and comfortable hotel! We hope you'll be back soon to mingle with our refreshing staff!

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13456771
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 86 - USD 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 86 - USD 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (10)
Room & Suite (4)
Questions & Answers
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Jennifer S
6 November 2017|
AnswerShow all 4 answers
Response from charlessG139QP | Reviewed this property |
Through the lobby. Carts are available.
1
Vote
rh09rt1
19 August 2017|
AnswerShow all 4 answers
Response from twilliams15 | Reviewed this property |
Hi I just checked out today and the beds were full size. The hotel only has king size & full.
1
Vote
Kang Y
10 June 2017|
Answer
Response from Jay P | Property representative |
That is unacceptable. We will be in touch with you immediately. Thank you for bringing this to management's attention.
0
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Room Tips
"4th floor at the end of the hall is most quiet!"
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"All the rooms are good,even those close to the elevators"
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"Double room is spacious"
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"Elevator in middle and ice machine at back end of hallway."
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