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LondonHouse Chicago, Curio Collection by Hilton
85 E Wacker Drive, Chicago, IL 60601
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Avg. AU$301 /night, 2/11 - 2/12
AU$612
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AU$284
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About
#3 of 214 hotels in Chicago
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
A modern hotel set within the iconic London Guarantee & Accident building in the heart of Chicago. On the iconic Chicago River and the corner of Wacker Drive and Michigan Avenue. We are minutes away from Millennium Park, as well as Chicago's theater and business districts. Guest rooms feature a 55-inch HDTV, complimentary Wi-Fi, and high-tech design features. Upgrade to a suite for extra comfort and a separate living area whilst enjoying spectacular views of the Chicago River. Visit LH, our tri-level rooftop bar for cocktails and excellent views of Chicago. Our on-site fitness center features cardio machines and stationary weight-lifting equipment. Visit our on-site spa to enjoy massages and facials, as well as beauty treatments such as manicures and pedicures. With 25,000 ft. of meeting and event space, we are able to accommodate conferences, weddings, social galas, board meetings, and everything in between. Accessible rooms are also available.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Complimentary Instant Coffee
Kids' meals
Special diet menus
Rooftop bar
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Air conditioning
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English, Spanish, Bosnian, Serbian
Location
85 E Wacker Drive, Chicago, IL 60601
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Midway Airport
15.4 km•
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O'Hare Intl Airport
25.5 km•
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State/Lake
4 min•Chicago L
Rental Cars
266 Restaurants
within 0.5 kilometers
Reviews
4.5
4,401 reviews
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Reviews summary
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LondonHouse Chicago, Curio Collection by Hilton garners praise for its cleanliness, with guests particularly impressed by the pristine rooms and diligent housekeeping. The hotel's amenities, including its comfortable rooms and rooftop with exceptional views, are frequently lauded, although there are occasional service hiccups. The stylish atmosphere and central location near Chicago's attractions are repeatedly commended.
While many find the hotel to offer good value, some caution about high costs and extra charges. The service is generally celebrated for its professionalism, though experiences can vary.
Location
Central
Atmosphere
Stylish
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Professional
Amenities
Outstanding
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Detailed Reviews
Hotel's Favourite
This is a relatively new, modern hotel carved from a landmark building ideally situated at the bend in the river, affording spectacular views -- particularly from the rooftop bar. Staff is cordial and professional, rooms are clean and comfortable; furnishings and amenities are above average.
The lounge adjacent to the registration desk is comfortable and had live music on the evening of our visit. Breakfast in the adjacent restaurant (the breakfast package is simply a $20 voucher) was quite good with a varied menu. The rooftop bar is a popular destination and absolutely worth a visit for the view of the river below.
In our experience the Curio properties are fashioned from old existing structures with some history, with varying success. This is among the better conversions we've seen.
Some very minor hiccups easy to overlook, but then there is the elephant in the room. Our 18th floor view was desecrated by the enormous illuminated "TRUMP" sign directly opposite. Surely beyond the control of management, and yet, for $400 after fees, taxes and add-ons, I couldn't avoid the name of the rapist and convicted felon just out the window. I am sad to say that this will keep me from returning.
The lounge adjacent to the registration desk is comfortable and had live music on the evening of our visit. Breakfast in the adjacent restaurant (the breakfast package is simply a $20 voucher) was quite good with a varied menu. The rooftop bar is a popular destination and absolutely worth a visit for the view of the river below.
In our experience the Curio properties are fashioned from old existing structures with some history, with varying success. This is among the better conversions we've seen.
Some very minor hiccups easy to overlook, but then there is the elephant in the room. Our 18th floor view was desecrated by the enormous illuminated "TRUMP" sign directly opposite. Surely beyond the control of management, and yet, for $400 after fees, taxes and add-ons, I couldn't avoid the name of the rapist and convicted felon just out the window. I am sad to say that this will keep me from returning.
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Date of stay: January 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a very nice hotel with upper floor sweeping views of the Chicago River and adjoining towers. We arrived around 1:30 PM. Our booked room was not yet ready but the front desk immediately transferred us to a 14th floor room with that birds eye view of downtown Chicago. The room includes a dorm-style fridge (but no microwave). The hotel is pristine, the room is very well appointed along with comfortable pillows and bedding. There is a rooftop bar on the 21st floor -- we stopped there just to take in more views. Even though it was mid-January, the rooftop still had a large "nutcracker" throne for picture taking along with a large bob-tail sled. There are also enclosed plastic "igloos". There is no indoor pool, but there is a spa and fitness center (which we did not visit). A reasonably priced and tasty breakfast is available without leaving the building at The Corner Bakery. The location is mere steps from Michigan Ave. Overnight valet parking is pricey -- $76 per night. We took the stress-free train from O'Hare. The closest rail stop is about a ten minute walk from the hotel.
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Date of stay: January 2025Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juan Leyva, Owner at LondonHouse Chicago, Curio Collection by Hilton
Responded 3 weeks ago
Hi Galen — Thank you for sharing your detailed experience! We’re thrilled you enjoyed the scenic views, well-appointed room, and unique rooftop atmosphere. It’s great to hear you appreciated the convenient location and breakfast options, and we’re glad you found the nearby train a stress-free option. We hope to welcome you back for another memorable stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I live in Chicago, but frequently stay downtown for various multi-day meetings and LondonHouse is always my preferred choice. The check in experience is very easy, the bar in the lobby is a lovely place to stop and hang out with friends, and the room quality for the price cannot be beat in Chicago.
As a Hilton Honors Member, I love walking into my room to see a personalized welcome message greeting me on the TV, it's a nice touch. The beds are very comfy, with plenty of pillows, and the I always look forward to the wonderfully scented lotion, body wash, and other toiletries that are provided. I have never once had an issue with cleanliness, noise levels, etc., which is more than I can say for a lot of places, and the reliability keeps me coming back.
The staff is fantastic and attentive, without being overbearing. As a millennial, I love that I can just provide the hotel with my number and the staff will text me to see how I'm doing so I can avoid unnecessary human interaction 😂😉 Anthony, Matthew, Andrea, and the rest of the team are all excellent and just incredibly helpful - whatever you guys are paying them, it's not enough!
Checkout could not be easier, you just walk down to the lobby, drop your key cards in a box, and walk right out - if only every other hotel worked the same. Overall, I cannot recommend LondonHouse enough, I always enjoy my stay here and consider it my home away from home...if it makes sense to have one of those less than half an hour from where you reside LOL.
10/10, would recommend, the only thing that would make it better is seeing Paris herself when I walk in.
As a Hilton Honors Member, I love walking into my room to see a personalized welcome message greeting me on the TV, it's a nice touch. The beds are very comfy, with plenty of pillows, and the I always look forward to the wonderfully scented lotion, body wash, and other toiletries that are provided. I have never once had an issue with cleanliness, noise levels, etc., which is more than I can say for a lot of places, and the reliability keeps me coming back.
The staff is fantastic and attentive, without being overbearing. As a millennial, I love that I can just provide the hotel with my number and the staff will text me to see how I'm doing so I can avoid unnecessary human interaction 😂😉 Anthony, Matthew, Andrea, and the rest of the team are all excellent and just incredibly helpful - whatever you guys are paying them, it's not enough!
Checkout could not be easier, you just walk down to the lobby, drop your key cards in a box, and walk right out - if only every other hotel worked the same. Overall, I cannot recommend LondonHouse enough, I always enjoy my stay here and consider it my home away from home...if it makes sense to have one of those less than half an hour from where you reside LOL.
10/10, would recommend, the only thing that would make it better is seeing Paris herself when I walk in.
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juan Leyva, General Manager at LondonHouse Chicago, Curio Collection by Hilton
Responded 16 Sept 2023
Hi Caleb M — Thank you so much for taking the time to share such a detailed and heartfelt review! We're absolutely delighted to hear that LondonHouse is your preferred choice in the city and that our team has been able to consistently make your stays memorable. Anthony, Matthew, Andrea, and the rest of our team truly appreciate your kind words. It's always our goal to make our guests feel at home, even if home is just around the corner! We value your kind recommendation and look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros
+ Good location at corner of Michigan Ave and the Chicago River, which is convenient for the loop and select attractions
+ Nice restaurant options (both the casual and steak/seafood restaurant in the building have great food choices and taste)
+ Great river views from many rooms and also the rooftop bar (but it gets crowded); the indoor bar in the lobby still has reasonably good views while not dealing with crowds or the heating/humidity (if it's a hot day outside)
Cons
- Noise; the windows don't have the best sound proofing, so traffic noise outside is noticeable, particularly for light sleepers
- The wood on the desk in the room had been polished or sealed, which left black marks on my hands and dress shirt from working at the desk in the morning (I expect the hotel has used this same polish/sealant on desks in other rooms, but some guests might brush against it and not realize where the black marks/stain came from, so if you stay at this hotel, I suggest to be careful around the dark wood furniture)*
* This was extremely frustrating to deal with on a work trip where I'm preparing for meetings and then have to sort having housekeeping come to the room to clean the desk and have my shirt cleaned, where black marks remained on the sleeves. Hotel offered to pay for a replacement shirt but I had to spend time finding an equivalent shirt online and email details, plus follow-up a few times; hotel initially offered to pay me cash for the shirt (but then wanted to switch to points or discount my room by an equivalent amount... Those options weren't that appealing as I have a lot of points already and work is paying for my room but I have to buy a new shirt myself so a discounted room rate doesn't help me). And then at checkout I was told the amount would be half because I hadn't given the hotel the shirt (the hotel previously never asked for the shirt and I had only kept it to help ensure I get the same one or as close to it as possible), so I then opened my suitcase in the lobby to get the shirt so I could have the full amount (this was awkward and somewhat embarrassing as my friend is waiting in a car outside to take me to the airport, but I just wanted to get going). My major issue here is that the hotel caused the issue in the first place, which was due to poor maintenance and cleaning (I have never encountered a similar issue at any other hotel and I spend a few months each year in hotels) and then I had to deal with the aftermath with extra time and effort just to cover the cost of something ruined due to the hotel, but with a process that made me feel as if they were doing me a favor. The manager never came to the room and the treatment I received for an issue caused by the hotel was below the standards I would have expected.
I've stayed at this property several times but not sure I'll stay again. Fortunately there are lots of great hotels in Chicago.
+ Good location at corner of Michigan Ave and the Chicago River, which is convenient for the loop and select attractions
+ Nice restaurant options (both the casual and steak/seafood restaurant in the building have great food choices and taste)
+ Great river views from many rooms and also the rooftop bar (but it gets crowded); the indoor bar in the lobby still has reasonably good views while not dealing with crowds or the heating/humidity (if it's a hot day outside)
Cons
- Noise; the windows don't have the best sound proofing, so traffic noise outside is noticeable, particularly for light sleepers
- The wood on the desk in the room had been polished or sealed, which left black marks on my hands and dress shirt from working at the desk in the morning (I expect the hotel has used this same polish/sealant on desks in other rooms, but some guests might brush against it and not realize where the black marks/stain came from, so if you stay at this hotel, I suggest to be careful around the dark wood furniture)*
* This was extremely frustrating to deal with on a work trip where I'm preparing for meetings and then have to sort having housekeeping come to the room to clean the desk and have my shirt cleaned, where black marks remained on the sleeves. Hotel offered to pay for a replacement shirt but I had to spend time finding an equivalent shirt online and email details, plus follow-up a few times; hotel initially offered to pay me cash for the shirt (but then wanted to switch to points or discount my room by an equivalent amount... Those options weren't that appealing as I have a lot of points already and work is paying for my room but I have to buy a new shirt myself so a discounted room rate doesn't help me). And then at checkout I was told the amount would be half because I hadn't given the hotel the shirt (the hotel previously never asked for the shirt and I had only kept it to help ensure I get the same one or as close to it as possible), so I then opened my suitcase in the lobby to get the shirt so I could have the full amount (this was awkward and somewhat embarrassing as my friend is waiting in a car outside to take me to the airport, but I just wanted to get going). My major issue here is that the hotel caused the issue in the first place, which was due to poor maintenance and cleaning (I have never encountered a similar issue at any other hotel and I spend a few months each year in hotels) and then I had to deal with the aftermath with extra time and effort just to cover the cost of something ruined due to the hotel, but with a process that made me feel as if they were doing me a favor. The manager never came to the room and the treatment I received for an issue caused by the hotel was below the standards I would have expected.
I've stayed at this property several times but not sure I'll stay again. Fortunately there are lots of great hotels in Chicago.
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Date of stay: June 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juan Leyva, Owner at LondonHouse Chicago, Curio Collection by Hilton
Responded 2 July 2024
Hi Brad — Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the experience provided. We understand you have been in communication with our management team and we share our commitment to addressing the feedback provided in an effort to improve your experience in the future. Thank you again for bringing this to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were at the London house from March 14-17 for the dyeing of the river for St.Patrick's day. The view from this hotel is perfect. We planned to watch the dying of the river from our room with family that lived in Chicago. The service at this hotel is awful. We called room service to ask if they could bring up a champagne bucket filled with ice when they picked up the breakfast room service dishes from our room. They said they would. We sat the dishes outside the hallway as instructed, but never received the ice bucket full of ice. After about a hour and a half wait, we called again. They had picked up the room service dishes, but never brought up the champagne bucket of ice. When we called again, They just flat out refused to do it because they were too busy. We have never stayed in a hotel that refused service to their guest. This is just on example of the bad service we received. After paying almost $800 a night to stay in a room and being refuse a simple service, I would never stay at this hotel again.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juan Leyva, Owner at LondonHouse Chicago, Curio Collection by Hilton
Responded 24 Mar 2024
Thank you for sharing your feedback with us, Tammy. This message has been shared with our management team and they are in the process of reaching out to you directly to learn more about your recent stay. Thank you again for sharing your experience with us and bringing this to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On the whole, the LondonHouse is a spectacular hotel. I think for location and view from rooms (if you have a river view room) I don’t think you could get better for a stay in Chicago. Everything is within walking distance or at the very least using the L across the city and there are stations a 5 minute walk from hotel. The staff were friendly and easy to speak to in advance through the Hilton app and would respond in a timely manner. If you want an amazing view, any room on a floor from 13 to 18 is probably the best. My room was the 17th floor and room 10 (1710) and you get an incredible view.
The rooftop bar is ok but brings a lot of the public to it and I felt that hotel guests were a bit of an afterthought and didn’t really get exclusive access to it at a peak time such as Thanksgiving week when I stayed. Any time you went up for a look it was busy, sometimes with people only up for a photo opportunity and this was despite reception advising me that guests would get priority - not in my experience. I stood at the lift entrance to the top floor for around 15 minutes until I was finally told you could just walk up and didn’t need to wait.
The lifts can be a bit of a wait at times but there are plenty of them to accommodate all. Make sure you select your floor on the screens outside the lift and go to the one it tells you to. Don’t just jump into an available lift as it may not go to your floor.
The one major negative I want to make clear to people visiting, especially those from the U.K/ Europe which isn’t common for us is the hotel takes $100 per night for the length of your stay as a “deposit” for any incidentals used/purchased such as room service. I find this process and procedure wholly excessive, especially in my own experience as a guest who was staying for 4 nights and didn’t have any other charges to my room. The hotel insists on having a card registered to the booking (common practice for Hilton’s in the U.K.) and money is taken from your account for any other service you use. I just don’t see why it’s necessary for both a card to be registered and a hold of $100 per night to be taken. I checked out 6 days ago and I’m still waiting for this to be refunded to my bank account. This will catch out some travellers as it’s not made clear when booking and it’s only brought to light when checking in. Potential to eat into people’s holiday budgets as you won’t see it again until a week or two after you get home.
The rooftop bar is ok but brings a lot of the public to it and I felt that hotel guests were a bit of an afterthought and didn’t really get exclusive access to it at a peak time such as Thanksgiving week when I stayed. Any time you went up for a look it was busy, sometimes with people only up for a photo opportunity and this was despite reception advising me that guests would get priority - not in my experience. I stood at the lift entrance to the top floor for around 15 minutes until I was finally told you could just walk up and didn’t need to wait.
The lifts can be a bit of a wait at times but there are plenty of them to accommodate all. Make sure you select your floor on the screens outside the lift and go to the one it tells you to. Don’t just jump into an available lift as it may not go to your floor.
The one major negative I want to make clear to people visiting, especially those from the U.K/ Europe which isn’t common for us is the hotel takes $100 per night for the length of your stay as a “deposit” for any incidentals used/purchased such as room service. I find this process and procedure wholly excessive, especially in my own experience as a guest who was staying for 4 nights and didn’t have any other charges to my room. The hotel insists on having a card registered to the booking (common practice for Hilton’s in the U.K.) and money is taken from your account for any other service you use. I just don’t see why it’s necessary for both a card to be registered and a hold of $100 per night to be taken. I checked out 6 days ago and I’m still waiting for this to be refunded to my bank account. This will catch out some travellers as it’s not made clear when booking and it’s only brought to light when checking in. Potential to eat into people’s holiday budgets as you won’t see it again until a week or two after you get home.
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Date of stay: November 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Beware of hidden costs/charges
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juan Leyva, Owner at LondonHouse Chicago, Curio Collection by Hilton
Responded 3 Dec 2024
Hi ctdsc — Thank you for your detailed feedback. We’re thrilled you enjoyed the location, stunning views, and responsive service via the Hilton app. We’re sorry to hear about your experience with the rooftop bar access during Thanksgiving week, as well as any confusion surrounding our deposit policy, which we strive to communicate clearly. Your comments about the elevator process and incidental hold are noted, and we understand how they could impact your stay. We’ve shared your feedback with our leadership team, who are in the process of reaching out to you directly to follow up. Thank you again for sharing your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my second stay and I’m sad to say it was nowhere near as nice as the first. I’m here on business, so I guess I’m not here for the views and culture anyway 🤷🏽♀️ the good: I was given a room at noon, well before check in, which was very nice. They let me upgrade for only $75 a night to a river view room, also very kind of them. The bad: the room’s one window was taken up entirely by the gigantic name TRUMP in 20 ft letters at eye level. I’m embarrassed to say I had a strong physical/emotional reaction and went back downstairs to shamefacedly request another room. Apparently, they get it all the time (they should sue for lost revenue!) and warned me I’d lose the room class (which was fine) and I was put in maybe the smallest room I’ve stayed in in the US (even smaller than the Soho Grand in NYC) facing an air shaft, pitch dark—room 730. I wasn’t able to get my shower temp hotter than warm, and the WiFi was very unstable (I assume it’s the location of the room, which was flanked only by service doors and hallways). Maybe I just had a spectacular room/experience last time, and my expectations were too high 😬 they are very communicative and I do feel the staff does what they can to help, when they can
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Date of stay: May 2024Trip type: Travelled on business
Room Tip: Try to avoid 730 if you can, unless you really like cozy dark spaces
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juan Leyva, Owner at LondonHouse Chicago, Curio Collection by Hilton
Responded 12 May 2024
Hi Allie — Thank you for sharing your feedback with us. This message has been shared with our management team and they are in the process of reaching out to you directly to learn more about your recent stay. Thank you again for sharing your experience with us and bringing this to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I were recently in Chicago and stayed at the London House hotel for a family wedding. The location, the views and the overall beauty and cleanliness were top notch but I was VERY impressed with the level of service we received. Every single employee I encountered was warm, kind and sincere in their desire to ensure that we were enjoying our stay. From the front desk, to the servers in the lobby bar to the housekeeping staff...we were truly blown away with the team of employees. In particular Jorge, Allen, Nelson, Firket and Mark Z were quite memorable. The whole bell staff made our stay and we knew that they were invested in making sure that we were taken care of. Besides being approachable and kind. They all have a great sense of humor and were accommodating when we had any inquiries about the hotel property as well as dining and attractions. As is true with any large scale hospitality operation, it truly takes a village to make the experience appear seamless , and I know alot of hard work goes into it every day. One other item of note, I learned during my stay that many of the staff had been employed there for years which is a wonderful reflection of how Management invests in the happiness of their employees and it did not go unnoticed.
We stayed in a gorgeous room that had a very comfortable bed with beautiful bed linens and great bath towels. Our room had a separate seating area and was very well appointed and roomy. The real cherry on top was the spectacular views of the river and skyline. (I have attached a picture of the nighttime view!)
The location of this hotel is PRIME...you can walk to so many attractions as well as great shopping and unparalleled dining options. As a former Chicago resident, it was fun to play tourist and be able to stay in such a top notch property. There is fabulous rooftop dining and bar with amazing views....just don't take any fancy cameras with you, as I learned the hard way that they are not permitted in the rooftop area. If you are thinking of staying here, stop what you are doing and book it now, I promise you will not be disappointed!
Thank you London House for a wonderful and memorable stay in the 312!
We stayed in a gorgeous room that had a very comfortable bed with beautiful bed linens and great bath towels. Our room had a separate seating area and was very well appointed and roomy. The real cherry on top was the spectacular views of the river and skyline. (I have attached a picture of the nighttime view!)
The location of this hotel is PRIME...you can walk to so many attractions as well as great shopping and unparalleled dining options. As a former Chicago resident, it was fun to play tourist and be able to stay in such a top notch property. There is fabulous rooftop dining and bar with amazing views....just don't take any fancy cameras with you, as I learned the hard way that they are not permitted in the rooftop area. If you are thinking of staying here, stop what you are doing and book it now, I promise you will not be disappointed!
Thank you London House for a wonderful and memorable stay in the 312!
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Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juan Leyva, Owner at LondonHouse Chicago, Curio Collection by Hilton
Responded 18 Nov 2024
Hi Rebecca — Thank you for such a thoughtful review! We’re thrilled that your stay at LondonHouse for the family wedding exceeded your expectations. It’s wonderful to hear that our location, stunning views, and comfortable accommodations made your visit so memorable. A special thank you for recognizing the outstanding service from Jorge, Allen, Nelson, Fikret, and Mark. Our team takes great pride in creating a warm and seamless experience for our guests, and your acknowledgment means the world to us. It’s also fantastic to know you enjoyed the rooftop and had fun revisiting Chicago as a tourist. We deeply appreciate your kind words about the care our team puts into making LondonHouse a top-notch property. Thank you for your recommendation, and we look forward to welcoming you back for another unforgettable stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Recently stayed at LondonHouse Chicago for 5 days n business. Location great - rooms facing the river or Michigan Avenue. Everything within walking distance, from Navy Pier, to the Bean to the Lake. If you have a chance, take the Chicago Architectural River Cruisse- recommended by the hotel and a great way to see Chicago and learn about its architecture. I stayed in a one bedroom suite on a higher level so not bothered by street noise. VIsited the rooftop bar and ate a few times in the onsite restaurant. If you prefer, a lot of restaurants within walking distance. The hotel is in a renovated building (1923) but has kept a lot of its old charm. Cannot speak highly enough about the service, from the time I arrived at the door and was greeted by Valet and bell service folks to the welcome and room upgrade at the front desk. Even got a text from Supervisor Ken halfway through our stay just checking in to see how things were going and if we needed anything. Rooms were nicely appointed with amenities such as robes/slippers and lovely quality shampoo/body wash. Shout out to Mark, Allen, George and Fi kret from the bell staff who arranged for taxis, gave suggestions for places to visit and welcomed us back like family when we returned after a day out in the city. I would definitely recommend LondonHouse as a place to stay if you are planning travel to Chicago in the future.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juan Leyva, Owner at LondonHouse Chicago, Curio Collection by Hilton
Responded 25 Apr 2024
Hi rocker18 — Thank you for your thoughtful review. We're so glad to hear that you had an outstanding experience during your recent business stay. It sounds like you thoroughly enjoyed our prime location, the amenities, and the unique charm of our renovated 1923 building. We're thrilled that our team left a lasting impression with their kind and attentive service. Thank you for recommending the Chicago Architectural River Cruise and for your high praise of our hotel. We appreciate your recommendation and look forward to welcoming you back on your next trip to Chicago!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for a business trip and was delighted. Shams checked me in and went above and beyond checking me in and making sure I knew about the hotel. I had a beautiful city skyline and river view. The bed and pillows were comfortable and the bathroom was well appointed. The layout of the room was thoughtful - automatic motion sensing lights for the bathroom, a light switch next to the bed to control lights in the entire room, a dual hinged swinging shower door. Truly loved every minute of my stay!
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juan Leyva, General Manager at LondonHouse Chicago, Curio Collection by Hilton
Responded 21 Sept 2023
Hi Savannah H — Thank you for sharing about your recent experience! We're thrilled to hear that you enjoyed our rooms and found it well-appointed for your stay. We're also delighted to learn that Shams left a lasting impression by providing welcoming hospitality upon your arrival. It was a pleasure to have you as our guest and we look forward to welcoming you again the next time your travels bring you back to Chicago.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Some of the one bedroom king suites are located away from the lifts.
I wasn’t charged a resort fee for the Londonhouse. I was charged tax for city, state, and county but no resort fee.
Yes, you are more than welcome to venture up to the rooftop to take in the views!
The Trump sign is indeed massive, lighted brightly, and located directly across from the hotel and visible from all the rooms (both upper and lower floors) that have good views of the City and the rivers. It is, I agree, deeply unfortunate and -- at least to me -- one major disadvantage of staying at the hotel.
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"Make sure to introduce yourself to Mark and Alan at bellhop area. They will take care of you."Read full review
"Stay at the London house, very clean and close to everything you would love to see in downtown Chicago!"Read full review
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PRICE RANGE
AU$285 - AU$486 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
452
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingLONDONHOUSE CHICAGO, CURIO COLLECTION BY HILTON (AU$285) - 2025 Prices & Reviews (IL) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about LondonHouse Chicago, Curio Collection by Hilton
Which popular attractions are close to LondonHouse Chicago, Curio Collection by Hilton?
Nearby attractions include Chicago Architecture Center (0.2 km), Medieval Torture Museum (0.3 km), and American Writers Museum (0.3 km).
What are some of the property amenities at LondonHouse Chicago, Curio Collection by Hilton?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at LondonHouse Chicago, Curio Collection by Hilton?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at LondonHouse Chicago, Curio Collection by Hilton?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to LondonHouse Chicago, Curio Collection by Hilton?
Conveniently located restaurants include La Grande Boucherie, Miss Ricky's, and Olio E Più.
Are there opportunities to exercise at LondonHouse Chicago, Curio Collection by Hilton?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at LondonHouse Chicago, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at LondonHouse Chicago, Curio Collection by Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does LondonHouse Chicago, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at LondonHouse Chicago, Curio Collection by Hilton?
The staff speaks multiple languages, including English, Spanish, Serbian, and Bosnian.