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Doubletree by Hilton Chicago Magnificent Mile

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2,668 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Chicago Magnificent Mile
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Showing 2,475: English reviews
Detroit, Michigan
Reviewed 1 week ago via mobile

We want to thank Ruby for being exceptional at what she does. We were greeted by Ruby at checkin. Thank you for your great personality and exceptional customer service. It was because of your smile, great sense of humor, and taking time to share events in the area and tell us about the hotel that our mini vacay started off...

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Helpful?
Thank PHDGURL16
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi PHDGURL16, Thank you for sharing your review of your experience with us at DoubleTree Magnificent Mile. The compliments you shared regarding the service you received from Ruby are rewarding to us and we look forward to your plans to stay with us again in the future. Travel safely and join us again soon!

Bloomington, Illinois
Reviewed 1 week ago

It's about a 10 minute walk from the red line "Grand" station. Not too bad and convenient to many restaurants and shopping. Michigan ave is only a few blocks away. I was a little annoyed that the guy checking me in didn't tell me that their $75/day deposit would be charged to my card -- he only said it was...

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Helpful?
Thank Fred225122
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Fred225122, Thank you for sharing your review of your memorable experience with us in downtown Chicago. We see that our convenient location was perfect for getting out to explore the local dining, shopping, and entertainment. Similar to most hotels, we do require a deposit from our guests and do our best to convey this in the booking/check-in process. We...

Bullhead City, Arizona
Reviewed 1 week ago

Our flight arrived late in Chicago, we arrived at Hotel by 01:00 AM. Front desk staff told us to call them at 07:00 AM if we wanted late checkout. So I set the alarm for 07:00 AM and called them promptly, I was told that late checkout was not available! Hilton Honors app needs to stop advertising late checkout as...

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Helpful?
Thank bassora2017
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi bassora2017, Thank you for taking the time to share your review of your recent stay. We appreciate your feedback on our excellent location, in close proximity to the Magnificent Mile, Navy Pier and countless options for dining and entertainment. We do offer our guests late check-out when there is availability. We apologize that this was not the case during...

Landlocked in Iowa
Reviewed 1 week ago

Welcomed at check in, very helpful staff, very professional. Couldn't ask for more from a reasonably priced hotel so close to everything. Stay here if you need accommodations on or near Michigan Ave. !

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank scubastev0
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Thanks for staying with us at DoubleTree Magnificent Mile, scubastev0. The team is excited to read that you received professional, personalized service throughout your stay. We see that you took full advantage of our convenient location to the Magnificent Mile and all the local attractions, dining, and entertainment. Travel safely and join us again soon!

Hillsboro, Ohio
Reviewed 1 week ago via mobile

Our stay was nice, but Our room wasn't cleaned as good as it could have been each day, as ice bucket and cups were never traded out. We had a nice view and the front desk was so helpful with directions and getting transportation.

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Helpful?
Thank MrsKKC
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi MrsKKC, Thank you for sharing your review of your recent experience with us at DoubleTree Magnificent Mile. As usual, we're pleased to hear that the team provided you with excellent service and helpful information on the local area. We've shared your recommendations regarding our opportunity to improve with the team so we may address this area of attention immediately....

Illinois
Reviewed 1 week ago

My 20 year old daughter and I took a little spring break trip. The location of the hotel is very good-3 blocks from Michigan Avenue. Took us about 20 minutes to walk back from the Art Institute so convenient to most things we wanted to do and easy to catch a cab for places that were too far to walk....

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Helpful?
Thank librarychick
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi librarychick, Thank you for sharing your review of your stay with us in the Windy City. We're happy to hear that you and your daughter enjoyed a wonderful Spring Break experience and were able to get out and explore all the countless options for dining, shopping, and entertainment in the area. We've shared your additional feedback with the team...

Reviewed 1 week ago via mobile

This DoubleTree is fantastic! The location is perfect, so many great places are within safe walking distance. The rooms are plush and provide all necessary amenities. Everything is very clean, even the elevator from the parking garage. The only constructive criticism I would make is to install exhaust fans in the bathrooms -- a hit shower makes the ceiling drip...

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Helpful?
Thank SBC75
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Thank you for sharing your fantastic experience with us in the heart of downtown Chicago, SBC75. We see that, as many of our guests mention, you enjoyed an amazing stay and were able to easily explore the city from our central location. We're glad you also took advantage of our delicious DoubleTree cookies as an added bonus to your stay....

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

My trip started off amazing with Tyler greeting me at the front desk and telling me I could check in early. Not only that, I also got a free room upgrade to a king suite. Then that night when we came in from partying, Jeffrey helped us order food and even called when it arrived. The next day Tyler was...

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Helpful?
Thank Nina H
Detroit, United States
Reviewed 2 weeks ago

The rooms were nice and the location is fantastic. Elevators take time, but the value is great for the location. Service needs to be inline with the service standards of Hilton. The lobby personelle doesn't reflect that. I hated asking for help because I was referred to help myself every time.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 9nishad
Osseo
Reviewed 2 weeks ago

We had a family gathering at the hotel. It worked well and we were able to all be together and have breakfast and coffee in the lobby with enough room for the children to bring a toy to play with while the adults talked.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ann M

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A magnificent Chicago location, The DoubleTree by Hilton Chicago Magnificent Mile is located in a superb location between the famed Magnificent Mile shopping and the excitement of Navy Pier. Walk to dozens of historic Chicago attractions, shopping and countless restaurants. O'Hare International (ORD) and Midway (MDW) airports are 45 minutes by train, taxi, shuttle or limo. Doubletree Chicago Magnificent Mile features vibrant new contemporary guest rooms in charcoal, white and fushcia. Residential-style amenities include ultra-comfortable Sweet Dreams(R) beds; MP3 compatible stereo clock radios; The Coffee Bean & Tea Leaf in-room coffee service; Crabtree & Evelyn bath products; showers and bath tubs, and a spacious work desk complete with wireless (fee), high-speed internet access (fee), and ergonomic desk chairs. Room Service served daily from 3pm-11pm. Dinner is served in the Lobby Lounge from 4pm until 10:30pm. Breakfast is served inside Markethouse Monday - Friday 6am-10am Saturday/ Sunday 7am-11am. ... more   less 

Additional Information about Doubletree by Hilton Chicago Magnificent Mile

Address: 300 East Ohio Street, Chicago, IL 60611-3308
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $152 - $617 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Chicago Magnificent Mile 3.5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Doubletree Hotel Chicago
Doubletree Magnificent Mile
Chicago Doubletree
Hotel Style:
#79 Romantic Hotel in Chicago
#87 Family Hotel in Chicago
#89 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Chicago Magnificent Mile staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Chicago Magnificent Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top 16th floor had good views”
 of 5 bubbles 160482, 27 Mar 2017 | Read review
“we could see the lake and the city from our room I believe we were in the corner away from elevator 23rd floor?”
 of 5 bubbles KEKellogg17, 21 Mar 2017 | Read review
“Odd numbers on the 10th floor face the Whole Foods and another building”
 of 5 bubbles Fred225122, 19 Mar 2017 | Read review
“Try to get above level 16”
 of 5 bubbles Mickster1967, 11 Feb 2017 | Read review
“Good location. Good value”
 of 5 bubbles Joemacpd, 29 Jan 2017 | Read review
5 of 5