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Hilton Chicago/Magnificent Mile Suites

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#66 of 187 Hotels in Chicago
Certificate of Excellence
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Hilton Chicago\/Magnificent Mile Suites
Hilton Chicago/Magnificent Mile Suites
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1,783 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Chicago/Magnificent Mile Suites
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Showing 1,693: English reviews
Melbourne, Australia
Reviewed 2 May 2016 via mobile

We booked 2 nights at the Park and Stay rate available this Friday and Saturday nights. Check in by Bryan was cheerful, informative and efficient. Bryan gave us one of the best of check in service within the numerous hotel stays in our experience. Our room on the 19th floor was very clean and spacious, with plenty of power points...

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Helpful?
Thank H L
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear H L, Thank you very much for staying with us and for taking time out of your schedule to tell us about your experience with us. Thank you for recognizing Bryan for his good work and rest assured that your feedback will be shared with the team and with Bryan who takes great pride in providing a caring and...

Boston
Reviewed 30 April 2016

Awful that's the only thing I have to say it's plain awful. Unfortunately , I was extremely disappointed in the behavior of the staff at this location. I felt unsafe at times and wish we stayed at another location

Review collected in partnership with Hilton Hotels & Resorts
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1Thank K5820QVgarym
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear K5820QVgarym, Thank you for taking the time to review our hotel. It sounds like you had a far from perfect experience at our hotel. Please reach out to Carmen Hernandez-Director of Rooms at 312-664-1100 to discuss details of your stay as comments like yours are not taken lightly. We would like the opportunity to address those concerns with the...

Champaign, United States
Reviewed 30 April 2016

I visited this hotel for a quick 1 day business trip. Two great restaurants on property - Local Chicago (amazing comfort food and ambiance; try the crab cakes and jalapeño cornbread!) and Mirai Sushi (small, quaint sushi restaurant and had some of the best sushi I have ever had). They are just finishing up a guestrooms renovation and the rooms...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jennifer R
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Jennifer R, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception.The feedback that we receive from our guests is very important and motivating to our team members who take great pride in the service...

Minnetonka, Minnesota
Reviewed 30 April 2016

For the price it is difficult to tom a space like this in Chicago proper. Perfect for a family for a couple of nights or a business traveler for a solo night that stays at Hilton on a regular basis. Breakfast and Internet free for Hilton regs otherwise may not be a frat value.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank V928RHalexb
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear V928RHalexb, Thank you very much for staying with us and thank you for taking the time to share your feedback with us and other travelers who are planning to visit Chicago. Your comments are both valued and appreciated. We are glad that you enjoyed your stay with us and we look forward to be your hotel of choice the...

Minneapolis, Minnesota
Reviewed 28 April 2016

First time at this hotel. It was very clean and well maintained. We were on the 20th floor, so had no problem with street noise. Food at the Local was mediocre at best, but convenient. We would stay there again. Didn't love the configuration of our suite. It had 2 doors to the bathroom for access from the bedroom and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank missaswimmi
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear missaswimmi, Thank you very much for staying with us and that you for sharing your experience with us. I am glad that you enjoyed your stay in Chicago and at our hotel. I will share your feedback about the restaurant with the owners as they take great pride in providing our guests with great food and pleasant service. It...

Arizona, United States
Reviewed 28 April 2016

Really good experience. Clean. friendly helpful staff. Suites are comfortable. Sink, frig and microwave were helpful and made it feel more homey. Didn't have to eat out everymeal Restaurant in hotel was excellent.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Erica W
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Erica W, Thank you very much for staying with us and thank you for taking the time to share your experience with us. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. It was a pleasure to serve you during...

Oklahoma City, United States
Reviewed 28 April 2016

In town for a conference and was pleasantly surprised by the accommodations and attention to detail from all the staff. Newly renovated rooms and location is perfect for walking to shopping and local attractions.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Laura M
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Laura M, Thank you so much for taking time from your busy schedule to share your experience. Your feedback is very important to us and other travelers who are planning to visit Chicago for business or leisure. I am glad that you enjoyed our new rooms and that our location was perfect for your needs. There is no doubt...

Chicago, Illinois
Reviewed 28 April 2016

Check Twiter. It's all there. Never have I been treated in such a rude and disrespectful manner. I travel all over for work. The night management and staff treated me like scum. It was an extremely poor representation of the Hilton Brand and Values.

Review collected in partnership with Hilton Hotels & Resorts
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Thank ALoyalHiltonGuest6
Lake Worth, Florida
Reviewed 28 April 2016

Only complaint was pool was not heated. Was very cold. Didn't see the point of having pool if it is to cold to swim in. Other than that visit was great. We stayed sat and sun nights and monday about 9am we did hear some hammering do the remodeling reviews possibly have some merit but didn't experience enough to say...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank michaelrp2016
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear michaelrp2016, Thank you very much for staying with us and thank you for taking the time to share your feedback, it both valued and appreciated. My apology for the situation you experienced with the pool and I can assure you that it has been addressed. I suspect that the noise you heard was from our renovation that will be...

Michigan
Reviewed 28 April 2016 via mobile

We were greeted by Sunny who had are car parked and showed us to our room and also demonstrated how to use the room keys which were unique. If you stay at this hotel anything you need ask Sunny. A little trouble with the river view room I booked which had no view of Lake Michigan was quickly rectified by...

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Helpful?
1Thank Tracie D

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more   less 

Additional Information about Hilton Chicago/Magnificent Mile Suites

Address: 198 E Delaware Pl, Chicago, IL 60611-1816
Region: United States > Illinois > Chicago > Streeterville
Price Range: $231 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago/Magnificent Mile Suites 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton
Hotel Style:
#54 Family Hotel in Chicago
#60 Business Hotel in Chicago
#63 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago/Magnificent Mile Suites staff and other travellers.
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Questions? Get answers from Hilton Chicago/Magnificent Mile Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms to get a good view of the city and Lake Michigan. Try deep-dish pizza Giordanos, Gino's, Lou Malnati's, and my favorite Pequods”
CarlC805, 22 Apr 2017 | Read review
“Used Spot Hero to find a parking spot 2 blocks away instead of paying $66 per night for parking at the hotel”
207JeffB, 17 Apr 2017 | Read review
“Hint: You need to be high up and have an even numbered room to be on the lake view side. If you can get it, do so...well worth it.”
765shannont, 10 Apr 2017 | Read review
“As with any big city, the higher the less exterior noise. We were on the 18th.”
joes492, 30 Mar 2017 | Read review
“Upper floors, views of Lake Michigan”
PamelaS180, 21 Mar 2017 | Read review
5 of 5