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Holiday Inn Chicago Downtown

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#108 of 185 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Chicago Downtown
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636 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Reviewed yesterday NEWvia mobile

We decided last minute to take the train to Chicago. It is a great location with closeness to Union Station. Only took us 5 or so minutes to walk to hotel. Staff was very friendly and the room was very clean. Only down side is the bathroom is really small, but it worked.

Thank Dawn D
Reviewed 3 days ago NEW

My nephew had missed his bus, called the hotel the lady said they had a room. She gave me one price but when i got there it was something different. The room was nice, prime location for a guest who is using the bus/train system. Tj at the front desk has excellent customer service skills. The lady who was with...

Atlanta, Georgia
Reviewed 4 days ago NEW

Stayed here on a business trip to Chicago. It's a fair hotel, exactly what you'd expect from a Holiday Inn. Clean room and friendly staff. The hotel is very close to CTA Clinton station on blue line so it is very convenient to get to from O'Hare. However, there is nothing much around the hotel in walking distance. There is...

Thank Vincent H
Turku, Finland
Reviewed 6 days ago NEWvia mobile

Stayed here with my wife from the 27th - the 30th of December 2016 as a stop on our honeymoon-trip in the US (we're from Finland). This was by far the friendliest and most welcoming of all the four hotels we stayed at (NY, Chicago, LA and Las Vegas), only Holiday Inn was Chicago. Staff was very nice and adapted...

Thank Henrik P
New Castle, Indiana
Reviewed 1 week ago

I stayed here during a business trip to one of the local universities and also the two regional government labs. I was traveling with a colleague from Italy and they were interested in staying close to the center of town so they could easily walk as a tourist during their free time. While the hotel is located conveniently for that,...

Thank minus5torr
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review

Dear minus5torr, Wow and thank you for sharing your experience! We are very thankful for the great review you have shared with us about your experience at the Holiday Inn & Suites Chicago Downtown. We are even happier to know that our location met your needs and that you will definitely stay with us again. Please let me know if...

Reviewed 3 weeks ago

When I entered, I was greeted as if I just came home from a long time of being away. The staff is so natural and true in All that they do for the customers. That you don't feel like a stranger or a customer. The questions I had, were answered right away and I came upon a slight problem that...

Thank Adrienne S
A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

I checked in on Sunday December 18th for 2 nights. I came in to Chicago via train and Union Station. The hotel is very convenient to Union Station about five blocks. My business there took me to the near west side close to UIC. Very convenient for that. Someone had commented before about the noise issue but I did not...

Thank A TripAdvisor Member
Reviewed 4 weeks ago via mobile

From Pilar and Hamoud at check-in to Jose who got us a cab every morning, and the rest of the staff we have never been helped by such friendly people during a motel stay! The only thing bad I can say is that the elevator is a little small. We had a group of 6 people and had no problem...

Thank wrvixen
Reviewed 4 weeks ago

This place was a great place to stay in Downtown Chicago! It was close to every place I needed to be, and the taxi service found me easily. It was an easy place to find coming into Chicago! Loved observing everything just outside my window. The staff was wonderful and valet parking is a perk. :) It was my first...

Thank Taybug C
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Taybug C, Thank you very much for taking time to share your experience. We are happy to hear you enjoyed your stay with us and that you had an amazing time visiting Chicago too! Thank you once again and see you soon. Sincerely, Nitin Talati General Manager gm@hidowntown.com

Reviewed 3 December 2016 via mobile

Helpful staff, clean room, comfortable beds... good coffee machine in the room... nothing to fault but the noise walked into the room and thought that window was open... but was just the noise coming through the closed window... Really not good enough for a 200$ / night rate Regrettably will never return

1Thank ninflor
cpfaus, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear ninflor, Thank you for your feedback regarding your recent visit at our hotel and please accept my sincerest apologies for the noise disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and hope for another opportunity to have you as our guest again....

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn(R) & Suites Chicago - Downtown conveniently located near the Chicago Loop, and other prominent area attractions. We are steps away from the CTA Clinton Blue Line station on South Clinton Street and I-290 on South Canal Street, this Chicago hotel is perfect for leisure and business travelers. What's exciting is vacationers are surrounded by Willis Tower, the Museum Campus, Soldier Field and more when they stay in downtown Chicago. Our business travelers appreciate our hotel's location, meeting rooms space of 2,000 sq. ft., free Wi-Fi access, an extensive fitness center, a seasonal outdoor rooftop pool and dining facilities. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL. ... more   less 

Additional Information about Holiday Inn Chicago Downtown

Address: 506 W Harrison St, Chicago, IL 60607-4303
Region: United States > Illinois > Chicago
Price Range: $121 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Downtown 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Chicago Holiday Inn
Hotel Style:
#73 Romantic Hotel in Chicago
#84 Family Hotel in Chicago
#86 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Chicago Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“easy to find on the Chicago Loop”
 of 5 bubbles taybugc, 18 Dec 2016 | Read review
“Rooms facing the front (parking lot) should be more a little more quiet than to the back facing a main street”
 of 5 bubbles Yetitraveler, 27 Nov 2016 | Read review
“All Rooms are Very Good & Clean”
 of 5 bubbles emeri2t, 17 Oct 2016 | Read review
“High Floor to avoid traffic & street noise”
 of 5 bubbles SoJerseyBoomerBabe, 2 Oct 2016 | Read review
“Don't stay here”
 of 5 bubbles twashington2016, 29 Sep 2016 | Read review
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