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Holiday Inn Chicago Downtown

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#110 of 188 Hotels in Chicago
Certificate of Excellence
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626 Reviews from our TripAdvisor Community

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Showing 582: English reviews
uk
Reviewed 3 days ago NEWvia mobile

Helpful staff, clean room, comfortable beds... good coffee machine in the room... nothing to fault but the noise walked into the room and thought that window was open... but was just the noise coming through the closed window... Really not good enough for a 200$ / night rate Regrettably will never return

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Helpful?
Thank ninflor
Englewood, Florida
Reviewed 4 days ago NEWvia mobile

Stayed here for 2 nights. HINT: don't pay the hotel parking rate of >$50, drive on through to the lower lot for half the price daily. Great room on the 11th floor- with robes and slippers - I think because of the HI club points. The evening free drinks were a nice touch, but you won't see much on the...

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Helpful?
Thank Carol S
Reviewed 1 week ago

The hotel is located close to a subway station which really comes handy going to other places. The train is the blue line and it goes all the way to/from O' Hare Airport passing the city core too. The hotel is surrounded by pretty busy main streets and the sound level is a little high for my taste. The staff...

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Helpful?
Thank Yetitraveler
Cincinnati
Reviewed 22 October 2016 via mobile

Walking distance to everything in downtown Chicago. Valet parking is $50 per night but there is a public lot right next door that usually has spaces. Rooms are nice and include a fridge and microwave. Restaurant attached is nicer on the inside than it might look from the outside. If you are worried about security the valet garage is locked...

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Helpful?
Thank E-twowheels
IHGService, Guest Relations Manager at Holiday Inn Chicago Downtown, responded to this review

Dear E-twowheels, Thank you for your review regarding your recent stay and for choosing to lodge with us. We are delighted you liked our perfect location for your activities and found the room, microwave, fridge and valet service to be goof. Our goal is to ensure you feel valued and appreciated and I am happy our hotel exceeded your expectations....

Reviewed 21 October 2016

Rena and Danny at the Front Desk were so helpful and polite. They truly care about guests' safety and making their stay pleasant. I will definitely keep the Holiday Inn in mind on my next travel to Chicago!

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Helpful?
Thank Olivia M
Torrance, California
Reviewed 18 October 2016

Booked 10 Rooms, for 7 days, my whole team was very satisfied with their stay. Holiday Inn Downtown Chicago has a great front desk team (Romali) and Manager, Mr. Jim Hickey. I am unsure if the Hotel is new, due to its cleanliness. Inside is a very good restaurant and bar as well.

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Helpful?
Thank emeri2t
Canon City, Colorado
Reviewed 12 October 2016

Stayed here on a business trip, looking for a place convenient to Union Station. Alima and Romoli, at the front desk when I checked in were friendly and had big smiles to greet me. Romoli gave me a bottle of chilled water; a nice touch. Alima was at the front desk when I checked out the following morning, and was...

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Helpful?
Thank Steve K
Miami, Florida
Reviewed 12 October 2016

Taiyon made me feel welcomed and provided a very warm welcome. She was extremely polite and also kind. Because of her I will stay in this hotel whenever I visit. She is truly an example of how a customer should be treated. She treated me with respect, honor and kindness. She truly made my day and made me feel special....

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Helpful?
Thank Got2boj
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Thank you so much Got2bo for your feedback. We are very happy to hear your enjoyed your stay and that she made your day. I have shared your comments with Taiyon as well as the rest of my team. We hope the next time you are in the area, you will stay with us again. Sincerely, Nitin Talati General Manager

Oswego, Illinois
Reviewed 5 October 2016

The hotel staff was amazing, great hospitality. Very clean. I will stay here again anytime I visit the city. I was very comfortable with my stay. Great location, walking distance to Willis Tower. I will recommend this Hotel to anyone I know looking for a place to stay.

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Helpful?
Thank rsilva298
Mays Landing, New Jersey
Reviewed 2 October 2016

Stayed here 3 nights. Was on a bus tour of Chicago with 40 seniors. Hamid Patel, the Front Office Manager, greeted us on our bus upon our arrival. I almost tripped & fell on one of the walkways parallel to the hotel's front entrance. It leads to the street where our bus was parked to pick us up the first...

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Helpful?
Thank SoJerseyBoomerBabe
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear SoJerseyBoomerBabe, Thank you for staying with us and for taking time out of your schedule to share your experience. I apologize for what you experience as our goal was to create a stay that not just meet but exceed expectations. I am very appreciative of the gift of your comments you shared with us and have passed to my...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn(R) & Suites Chicago - Downtown conveniently located near the Chicago Loop, and other prominent area attractions. We are steps away from the CTA Clinton Blue Line station on South Clinton Street and I-290 on South Canal Street, this Chicago hotel is perfect for leisure and business travelers. What's exciting is vacationers are surrounded by Willis Tower, the Museum Campus, Soldier Field and more when they stay in downtown Chicago. Our business travelers appreciate our hotel's location, meeting rooms space of 2,000 sq. ft., free Wi-Fi access, an extensive fitness center, a seasonal outdoor rooftop pool and dining facilities. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL. ... more   less 

Additional Information about Holiday Inn Chicago Downtown

Address: 506 W Harrison St, Chicago, IL 60607-4303
Region: United States > Illinois > Chicago
Price Range: $113 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Downtown 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Chicago Holiday Inn
Hotel Style:
#73 Romantic Hotel in Chicago
#84 Family Hotel in Chicago
#86 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Downtown staff and other travellers.
15 questions
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Questions? Get answers from Holiday Inn Chicago Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the front (parking lot) should be more a little more quiet than to the back facing a main street”
 of 5 bubbles Yetitraveler, 27 Nov 2016 | Read review
“All Rooms are Very Good & Clean”
 of 5 bubbles emeri2t, 17 Oct 2016 | Read review
“High Floor to avoid traffic & street noise”
 of 5 bubbles SoJerseyBoomerBabe, 2 Oct 2016 | Read review
“Don't stay here”
 of 5 bubbles twashington2016, 29 Sep 2016 | Read review
“The higher floors may be quieter with less traffic sound.”
 of 5 bubbles mlsruesink, 31 Aug 2016 | Read review
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