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Hotel Indigo Chicago Downtown Gold Coast

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Hotel Indigo Chicago Downtown Gold Coast
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1,221 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo Chicago Downtown Gold Coast
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Showing 1,153: English reviews
New York City, New York
Reviewed 22 July 2014

This hotel is super cute. Upon checking in, the lobby is a relaxing blue color with beach themed furniture. There is a bar and restaurant on-site, but I did not visit either. The Wifi was good and FREE, always a good thing! It reached both my room on the 8th floor and the gym. The rooms were a bit on...

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Thank Deeannana
Chicago, Illinois
Reviewed 21 July 2014

I've written three reviews of hotels in my entire life, most of which were to voice my displeasure with my experience. This review will be different, as I had the best customer experience ever at the Indigo. I travel frequently and am a platinum member with IHG for the last 5 years. Upon arriving my room was not ready and...

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2Thank Judd W
Henderson
Reviewed 20 July 2014

Beautifully located close to Lincoln Park and a short walk to the beach. Lovely neighborhood and very close to the subway. Staff very uncaring and hotel has seen better days. Had to wait to check in, even though asked for early check in and arrived 30 minutes early. Has 14 floors and two elevators, with only one working at a...

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2Thank Colleen H
IHGCare, Guest Relations Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Dear Colleen H, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding customer service. We will look into this concern. I assure you the feedback of our hotel will...

Henderson, Nevada
Reviewed 18 July 2014

Usually i stay at Kimpton Hotels but last minute I decided to give InterContinental Hotels Group a chance. The hotel itself is in a beautiful Chicago location, very close to many attractions and downtown. The hotel inside was not excellent but not bad either. The rooms were colorful and spacious but they definitely needed some TLC, i had a few...

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2Thank MisterRios
Essex, England
Reviewed 17 July 2014 via mobile

We spent an enjoyable few days at this hotel sightseeing in Chicago. The location is slightly away from the city centre yet only 15 mins walk to places like oak street beach, Lincoln Park and the Mag Mile. It means it's quieter with more"local"style restaurants nearby like Marios and a few other places including Eduardos next door which has outdoor...

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1Thank lilgecko
Buffalo Grove, Illinois
Reviewed 14 July 2014

We made reservation for rooms a number of months ago for a recent weekend hoping for a fun and comfortable experience. The reservationist assured me that she had lovely well kept rooms for us. We were coming into the city for a wedding and wanted a location that was near by all the wedding activities. The Indigio seemed to be...

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3Thank 2travelers92
IHGCare, Guest Relations Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Dear 2travelers92, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are very sorry to hear about your experience on your recent stay. We would like to address your experience further, and have sent you an...

Spring Grove, IL
Reviewed 14 July 2014

We visited the city for my mom's birthday. I used my reward points, and was a little nervous. I had hoped to secure the Intercontinental on Michigain Ave., but since the Taste and other events were taking place and it was full, so I could only book the Hotel Indigo. Other Hotel Indigo hotels that I have seen our Comfort...

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Thank MJo
Shanghai, China
Reviewed 11 July 2014

I love the location! It's in a quiet neighborhood and very convenient. There's a CVS & Walgreens at the corner a few nice restaurants just a few steps away. The staff are very nice and helpful. D'Andre at front desk helped me check-in. Since there is no twin bed available, he offered that I check the room options. Then next...

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Thank thevacationtrip
Chicago, Illinois
Reviewed 10 July 2014

This was my first time staying at the Hotel Indigo and it exceeded my expectations. The hotel in itself is very clean and charming. The staff is awesome and friendly. Eldina, the lady working the the front desk, was cordial and very helpful in answering all my questions. Definitely a place where I will be staying at again!

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Thank Milka B
Ajijic
Reviewed 9 July 2014

I first stayed at this hotel in October 2013. I was, and am, impressed with how well the hotel is managed, how spotless the rooms, and how cordial the front desk staff and housekeeping staff always are. I usually need to ship packages in advance of my arrival and this hotel courteously accepts and stores them for me prior to...

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Thank ksofka

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 

Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Address: 1244 N Dearborn Pkwy, Chicago, IL 60610-5197 (Formerly Claridge Hotel)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $148 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo
Hotel Style:
#30 Spa Hotel in Chicago
#99 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Chicago Downtown Gold Coast staff and other travellers.
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Questions? Get answers from Hotel Indigo Chicago Downtown Gold Coast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away, rude people, bar inside adn loud”
 of 5 bubbles Echowebpr, 17 Mar 2017 | Read review
“High floor and away from elevator”
 of 5 bubbles outrun78, 14 Mar 2017 | Read review
“Make sure your room doesn't smell like the hallways”
 of 5 bubbles Profmeow15, 13 Mar 2017 | Read review
“I would stay somewhere else.”
 of 5 bubbles pneece, 8 Jan 2017 | Read review
“Higher floor, back( no view) or corner. Can be noisy on lower floors.”
 of 5 bubbles 815briank, 1 Jan 2017 | Read review
5 of 5