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Homewood Suites by Hilton Chicago-Downtown

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#50 of 187 Hotels in Chicago
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Homewood Suites by Hilton Chicago-Downtown
Homewood Suites by Hilton Chicago-Downtown
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2,551 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Chicago-Downtown
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Showing 2,387: English reviews
Stratford, Canada
Reviewed 8 January 2014

From before we arrived at this hotel the staff were answering our questions, pointing us in the right direction to achieve a great view of Chicago, what to expect, and just being generally helpful. Upon arrival we checked in, up to the room (13th floor) to a great view, a nice suite, and just an overall comfort level that feels...

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Thank Deb1956_15
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Deb1956_15, Thank you for your review of Homewood Suites downtown Chicago. I was pleased to see that you felt at home at our hotel. I see that you were able to take advantage of many of the amenities we offer our guests such as the full in-suite kitchen and coffee station in our lobby. I appreciate you mentioning the helpful...

A TripAdvisor Member
1 review
Reviewed 7 January 2014

Our two daughters were very excited to see beds for their new dolls and even more excited that they got to take them home. The cookies were another treat. We were a short walk from Michigan Ave and all the bus stops.

Review collected in partnership with Homewood Suites by Hilton
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HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Valued Guest, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was delighted to see that your two daughters loved the American Girl Package. It also seems like you were able to take advantage of the location of the hotel and visit the sights and attractions on Michigan Avenue. If it...

Cedar Springs, Michigan
Reviewed 5 January 2014

We stayed at Homewood Suites over New Year's to enjoy the fireworks at Chicago's Navy Pier. When we arrived at the hotel we were asked about Valet Parking but thankfully declined their $55 offer per night plus tip. We did a quick check-in on at their reception desk on the 6th floor, which was very speedy, and were given room...

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Thank nzimpfer
gabriel b, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

I am very glad that you enjoyed your Experience with us at the Homewood and we hope to see you back again! Thank you for your feedback and we appreciate your loyalty. Please don't hesitate to contact us for any future bookings! Regards, Gabriel Bouhdada/AGM.

El Paso, Texas
Reviewed 4 January 2014

Outstanding!!! I won't speak for anyone else, but I just left this hotel yesterday Jan. 2 and I have really enjoyed my stay. For reference, I stayed at this hotel for 17 days while I was on business and I was there at the same time as the holiday season. For the most part the service was wonderful. Everything from...

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Thank Melissa P
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Melissa P, Thank you for your feedback after your recent visit with us. I felt honored to see that you felt Homewood Suites downtown Chicago was an outstanding hotel. I remember you and must say, it was wonderful to have you as our guest. If it would not be too much of an inconvenience, would you be kind enough to...

Abilene, Kansas
Reviewed 3 January 2014

I stayed here with my wife and two kids (ages 4 and 6) after Christmas. We liked the hotel. The suite set up is nice, and the kids don't seem to mind sleeping on the sofa. Their bodies don't know better at this age. The hotel is only 1 block from the Red Line. We got two 3-day passes for...

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Thank OhDannyB0y
gabriel b, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We are very glad to see your feedback and we met your expectations during your experience. I apologize if you had challenges regarding breakfast or in parking but we are definitely here to assist you... Thank you for your feedback and we appreciate your loyalty. Please don't hesitate to contact us for any future bookings so that we can assist...

Los Angeles, California
Reviewed 3 January 2014

I stayed for a couple of days in mid November. The room itself is pretty good for the money when considering the other hotels in the area. Decently sized clean room. It also had a sofabed in the living where my friend came and slept. Only downside was the mattress was too soft and it gave him some backpain in...

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Thank Jimmy C
gabriel b, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

I am very glad that you enjoyed your Experience with us at the Homewood and we hope to see you back again! I apologize for any inconvenience caused. Thank you for your feedback and we appreciate your loyalty. Please don't hesitate to contact us for any future bookings! Regards, Gabriel Bouhdada/AGM.

Louisville, KY
Reviewed 3 January 2014

A group of friends and I stayed at this property in early December. We thoroughly enjoyed our time here. The staff was very welcoming and accommodating. This includes the men (Noah and crew) at the front entrance who were very friendly and engaging with all the guests. We liked that the hotel is just a block or so from Michigan...

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Thank ckpLouisvilleKY
gabriel b, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

First of, Thank you for your feedback...we are very happy to see you sharing your Experience in TA. I am very glad that you enjoyed your Experience with us at the Homewood Suites and we hope to see you back again! Please don't hesitate to contact us for any future bookings! Regards, Gabriel Bouhdada/AGM.

Chicago, Illinois
Reviewed 3 January 2014

I just checked out of the Homewood Suites after booking 3 suites for 3 nights and this place was amazing! I stood from the 30th through the 2nd and was completely satisfied with the amenities, the staff, the cleanliness, and the value. I had a group of 15 (8 adults & 7 kids) and we all had a blast. For...

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Thank Ian R
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Ian R, Thank you for taking the time to post your thoughts on our hotel. I was delighted to see that you and your family had an amazing experience at Homewood Suites. I am glad that you were able to take advantage of the breakfast and dinner and appreciate you mentioning the responsive staff. If it would not be too...

carol2442
Reviewed 1 January 2014 via mobile

Veronica, front desk was helpful and very nice. Guys at front door talked in groups a lot. Ron in maintenance was nice Jason at front desk was horrible. I was headed to business center and my keys did not work to get back in room. After waiting in line for 10 minutes to ask him to fix my key he...

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2Thank carol2442
gabriel b, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

First of all, I apologize for the inconvenience cause and would like to inform you that I tried persnally to call you 3 times without success. Also, note that we consider our guest Safety and Security as our priority and therefore we enforce ID and Key issues policies very strongly. Again, I am sorry that you felt that way about...

Northport, Michigan
Reviewed 31 December 2013

Our experience was very poor. The staff was helpful but the accommodations were dreadful. Breakfast was unappetizing and very ordinary. Wi-Fi never worked properly for the entire time we were there. The elevators were a nightmare. Only two served the whole building and many times the elevators didn't stop or closed the doors so quickly one couldn't get on. Our...

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1Thank VMike42
gabriel b, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

I am so sorry to hear about your feedback...and I apologize for all the inconvenience caused...Please note that we are trying our best to meet all our guests expectations. Please feel free to contact me for any further assistance as I will be happy to assist. Regards, Gabriel Bouhdada/AGM.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago > Near North Side
Price Range: $214 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hilton Hotels Direct, Orbitz, Travelocity, Priceline and Booking.com so you can book your Homewood Suites by Hilton Chicago-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors have the best views and less street noise. I believe that rooms ending in -15 are corner rooms.”
  • King One Bedroom Suite - Bedroom
  • Daytime view from room 1517
  • Living room in King One-Bedroom Suite
  • King One Bedroom Suite - Neutrogena Toiletries
  • Kitchen in room
  • Nighttime view from room 1517
  • King One Bedroom Suite - Bedroom
  • King One Bedroom Suite - Bathroom
 of 5 bubbles Knani, 14 Mar 2017 | Read review
“away from elevator is best”
 of 5 bubbles jhp45, 26 Feb 2017 | Read review
“We stayed by the elevator, it was quite. I don't think you can go wrong”
 of 5 bubbles paintapot, 20 Feb 2017 | Read review
“All rooms are 2 room suites as far as I am aware.”
  • Wrigley Building at night from the room
 of 5 bubbles firsedge, 3 Feb 2017 | Read review
“Facing south is a great view of the city and lake. I like higher floors and close to the ice machine but not to close. .”
 of 5 bubbles ginamarie49, 18 Jan 2017 | Read review
5 of 5