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Front Desk staff applied 2 additional unauthorized holds on my credit card upon check in and failed to take initiative to resolve THEIR ERROR. I had to take 2 hours of my vacation time to resolve this issue myself. Manager failed to offer any incentive...More
Everything was great while staying here. It was a great experience, everyone was very friendly and very nice about everything. We had to come into town for unexpected reasons but since this is close to the airport it was a good choice for us and...More
Thank Laura M
Response from General M, General Manager at Courtyard Chicago Midway AirportResponded 3 days ago
Laura, Thank you for taking the time to review your recent stay. We're so happy to know it was a great hotel experience for you despite unexpected circumstances. We'd love to welcome you back if you're ever in the Chicago Midway area again.
Granted, I usually opt for hotels that offer complimentary breakfast, this hotel does not, but the customer service I received was by far the best customer serviced I've received in hospitality management. I would definitely stay at the courtyard Marriott again! Hands down Excellent customer...More
Thank Kendra B
Response from General M, General Manager at Courtyard Chicago Midway AirportResponded 4 days ago
Kendra, We are so happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review! Our staff takes great pride in what they do and I will...More
This is a Great place to stay!! Excellent Customer Service and support. This location offers shuttle service to Airport as most locations do and from the airport you can walk over to the subway station that will take you areas of interest within walking distance....More
Response from General M, General Manager at Courtyard Chicago Midway AirportResponded 1 week ago
Bonzai1968, We're happy to hear you enjoyed our hotel! Thank you for the 5 star review. We'd love to welcome you again!
I was stuck in Chicago due to weather delays this week and had to book a room vs. spending the night in Midway. So, booked this hotel and waited for the airport shuttle. And waited. And waited. Finally had to take an Uber for a...More
USD 177 - USD 269 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#33 Green Hotel in Chicago
#62 Family Hotel in Chicago
#95 Business Hotel in Chicago
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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