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The Westin Chicago River North

2,039 reviews
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Traveller (450)
Room & Suite (432)
Dining (72)
Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“personal trainer”(50 reviews)
“chicago river”(156 reviews)
“heavenly bed”(57 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,039)Write a Review
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All reviewspersonal trainerchicago riverheavenly bedgreat locationhouse of bluesexecutive clubfitness centerwithin walking distancethe loopvery nice hotelbusiness travelerfree internetlobby barlate checkblue linefew blocksthe magnificent mile
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841 - 845 of 1,960 reviews
Reviewed 12 December 2014

the hotel is very good but needs a reno. The best part of the hotel is Sam in the fitness center. Very knowledgeable and take advantage of his free fitness training. He will change your life!! Thanks Sam.More

Thank Canadian-hotel-guru
Response from Brianna D, Westin Experience Specialist/Social Media Coordinator at The Westin Chicago River NorthResponded 16 December 2014

Hello Canadian-hotel-guru, It is truly fantastic to see how Sam was able to provide such a memorable experience in our Westin Workout facility. Please know that I will be sure to share your kind words with Sam, as well as the rest of our team....More

Reviewed 10 December 2014 via mobile

My husband and I stayed here due to an early flight out of O'Hare in the morning. Room was clean, modern, comfortable and convenient. Shuttle to the airport leaves every 15 min making it super easy. Ask about the park and fly offer. We live...More

Thank MKElocal
Response from Brianna D, Westin Experience Specialist/Social Media Coordinator at The Westin Chicago River NorthResponded 11 December 2014

Hello MKElocal! I am glad to see we were able to take some of the hassle out of traveling for both you and your husband! Thank you for your kind words, and we look forward to seeing you again soon for any future trips out...More

Reviewed 9 December 2014

Best part of staying at this hotel is the gym. The manager Sam, remembers everyone. I had not been there in two years and he instantly recognized me. He really takes pride in his work and this gym. He volunteered to give me some personal...More

Thank Nyctraveler22
Response from Brianna D, Westin Experience Specialist/Social Media Coordinator at The Westin Chicago River NorthResponded 11 December 2014

Hello Nyctraveler22, It is wonderful to see that Sam's unrivaled enthusiam and extensive knowledge for all things health and fitness were able to set the tone for your stay with us. I will surely pass along your praise to Sam, and we will see you...More

Reviewed 9 December 2014

Stayed here for 6 nights. Expected the usual standard hotel room and fare. Breakfast had interesting menu options. Our room was excellent being large and well supplied. Bed was superb, I was expecting the usual sleepless nights following jetlag and didn't suffer at all. Staff...More

Thank Sue B
Response from Brianna D, Westin Experience Specialist/ Social Media Coordinator at The Westin Chicago River NorthResponded 11 December 2014

Good afternoon Sue B, It is truly a delight to see we were able to provide you with a pleasant stay! I sincerely want to thank you for choosing to renew at our property, all the way from the United Kingdom. Jet Lag is never...More

Reviewed 9 December 2014

Diane is absolutely brilliant. She gave our vegan/ meat eaters mixed family the best dining recommendations and called ahead to check menus and availability. Really made our stay memorable with her great customer service.More

Thank mtwomey
Response from Brianna D, Westin Experience Specialist/ Social Media Coordinator at The Westin Chicago River NorthResponded 11 December 2014

Hello mtwomey, Diane is an extremely valued member of our Westin team, and it is wonderful to see that she was able to go above and beyond to accomodate the needs of both you and your family. Please know that I have shared your kind...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
USD 150 - USD 638 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#42 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 150 - USD 638 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#42 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (450)
Room & Suite (432)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (9)
Questions & Answers
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FirstClassVegetarian
18 December 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
9 August 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
0
Votes
Nancy E
6 July 2017|
AnswerShow all 2 answers
Response from sylvrgirl | Reviewed this property |
No, there is no hair salon on site, however quite a few in the area.
0
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Room Tips
"Avoid this hotel."
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"Ask for a river view!"
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"Ask for a room with a river view"
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