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The Westin Chicago River North

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Traveller (453)
Room & Suite (433)
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Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“personal trainer”(50 reviews)
“chicago river”(157 reviews)
“heavenly bed”(57 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
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Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,053)
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All reviewspersonal trainerchicago riverheavenly bedgreat locationhouse of bluesexecutive clubfitness centerwithin walking distancethe loopvery nice hotelbusiness travelerlobby barfree internetlate checkgreat roomblue linefew blocks
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781 - 785 of 1,973 reviews
Reviewed 19 March 2015

Upon check-in for Convention, discrepancy-some were charged $100.00 for "incidentals" and others $200. Good location on the river, one could watch the river activity. The rooms were nice. Overpriced little bottles alcohol/H2O/candy stuffed in the fridge. Lots of things to do/see within walking distance. It's...More

Thank frugalfinder
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 24 March 2015

Greetings frugalfinder, Thank you so much for not only choosing to stay with us as our guest at The Westin Chicago River North. If you could, I would love to have you contact me at your earliest convenience regarding the incidental amount at check in....More

Reviewed 18 March 2015

I stayed here due to the conference. It's a nice size hotel and great for business functions, but it offers the typical layout of what one would think of for a business hotel - clean, functional, boring. Overall it was a good spot for the...More

Thank ExploringtheWorldNow
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 23 March 2015

Hello Chris P, Though our hotel does accommodate the needs of our business travelers, with our convenient location in downtown Chicago, nightly specials in Hana Lounge including our newly added "late night bites" for our guests on Fridays and Saturdays, as well as dining options...More

Reviewed 17 March 2015

The Westin River North has been completely renovated. The rooms are beautiful, bathrooms large and shiny with great rain shower heads. My only complaint is the pillows (at least in our room) were like bags of cement!!! The location is great...within walking distance of shopping,...More

Thank Cam1215
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 23 March 2015

Hello Cam1215, I am so happy to hear that you were able to enjoy our newly renovated guest accommodations! Our team is delighted in knowing how our recently refreshed rooms are enhancing our guest experiences. However, I truly regret hearing about the issue regarding your...More

Reviewed 15 March 2015

I stood here for a conference during the weekend before St. Pats. Holy cow was it nuts in the city (in a good way)!! Anyhow, the hotel staff were extremely friendly and the room was very nice. The only reason I didn't give it 5...More

Thank Science8
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 18 March 2015

Good afternoon Science8, St. Patrick's Day is one of the most exciting times to be in Chicago! I am glad you were able to experience the city and our longstanding tradition of dyeing the Chicago river green. It is fantastic seeing how much you enjoyed...More

Reviewed 15 March 2015

I was very happy with my stay. I arrived at around midnight and was quickly checked in and was upgraded to the club level. The staff was attentive and extremely friendly. The rooms and public areas were very clean but there were a few areas...More

Thank aviator657
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 18 March 2015

Hello aviator657, It was a pleasure not only having you as our guest, but getting to read your complimentary review of your time at The Westin Chicago River North. As always, thank you providing myself and our team with the gift of feedback. I am...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
USD 215 - USD 835 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#44 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 215 - USD 835 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#44 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (453)
Room & Suite (433)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (10)
Questions & Answers
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FirstClassVegetarian
18 December 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
9 August 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
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Votes
Nancy E
6 July 2017|
AnswerShow all 2 answers
Response from sylvrgirl | Reviewed this property |
No, there is no hair salon on site, however quite a few in the area.
0
Votes
Room Tips
"Corner Rooms are the BEST!"
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"river view, corner room with large windows"
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"Avoid this hotel."
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"Ask for a river view!"
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