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03/12/2017 04/12/2017
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    The Westin Chicago River North

    320 N Dearborn St, Chicago, IL 60654-5010
    (312) 744-1900
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    03/12/2017 04/12/2017
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    USD 223*
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    Traveller (448)
    Room & Suite (354)
    Dining (67)
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    Overview
    • Excellent57%
    • Very good31%
    • Average7%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “chicago river” (154 reviews)
    “heavenly bed” (57 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    4.5 Star Hotel
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    Offers from The Westin Chicago River North
    Special Offer: Breakfast for 2 Included
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    Rooms
    3 Dec.4 Dec.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,004)
    There are newer reviews for The Westin Chicago River North
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    21 - 25 of 1,927 reviews

    Reviewed 14 October 2017

    I prefer a smaller, more intimate place (Park Hyatt, Peninsula) but I wound up here due to room availability at the other places. The city was very busy and my king room was over $900 for the night--awfully pricey for a Westin. Rooms were clean...More

    Thank fritznig
    Response from Francisco F, Guest Relations Manager at The Westin Chicago River NorthResponded 4 weeks ago

    Greetings Fritznig! Thank you for your response. We will share your experience with our management team. Be Well, Wren Dahlfors

    Reviewed 10 October 2017 via mobile

    At first glance the hotel looks new and clean. Close inspection reveals a recent El-cheapo facelift with very poor ongoing maintenance... We were here as part of a convention. I would not return. Too many other options. The facelift had some strange choices - lots...More

    Thank giffenk
    Response from Francisco F, Guest Relations Manager at The Westin Chicago River NorthResponded 12 October 2017

    Greetings Giffenk! Thank you for your response! We sincerely apologize for your stay. Your notes have been shared with our engineering and housekeeping teams to ensure proper maintenance moving forward. Be Well, Wren Dahlfors

    Reviewed 9 October 2017

    Stayed in this hotel for a wedding. The "discounted" wedding block rate was only $10 less than what I could book online, so I opted to take the points/status v. the discount. The staff wasn't pleasant at check in - but not rude either. I...More

    Thank Jamie W
    Response from Francisco F, Guest Relations Manager at The Westin Chicago River NorthResponded 12 October 2017

    Greetings Jamie W! Thank you for your response. We apologize your stay did not exceed expectations. We are delighted to hear you did enjoy your river view room. Be Well, Wren Dahlfors

    Reviewed 9 October 2017

    Why would cleaning staff try to come into my room when the Do Not Disturb sign is on the door? We had the sign up, we were sleeping, and then the cleaning lady still came in. No apology, nothing. That’s never happened to me in...More

    Thank dzigavertov
    Response from Francisco F, Guest Relations Manager at The Westin Chicago River NorthResponded 12 October 2017

    Greetings dzigavertov! Thank you for your response. We apologize your stay did not exceed expectations. We would love to connect further directly at experience.1031@starwoodhotels.com. Be Well, Wren Dahlfors

    Reviewed 7 October 2017 via mobile

    I have four kids. Booked the Westin months ago to get connecting rooms. Spent 30 minutes on the phone with the reservations lady, who was quite nice. She told me the only way to get connecting rooms was to upgrade to club rooms. I did...More

    1  Thank Wroxtraveler
    Response from Francisco F, Guest Relations Manager at The Westin Chicago River NorthResponded 12 October 2017

    Greetings Wroxtraveler! Thank you for your response. I want to sincerely apologize for the confusion with your stay. I would greatly appreciate your additional feedback at experience.1031@starwoodhotels.com Be Well, Wren Dahlfors

    theWit - A DoubleTree by Hilton
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Spa
    • Tennis Court
    Details
    • Price range
    • USD 137 - USD 630 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Chicago
    • #30 Family Hotel in Chicago
    • #31 Business Hotel in Chicago
    • #39 Luxury Hotel in Chicago
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 424
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Hotels.com, Travelocity, Expedia, Agoda, Booking.com, Priceline, Orbitz, Hotwire, Evoline ltd, HotelQuickly, Cancelon, TripOnline SA and Cheap Tickets so you can book your The Westin Chicago River North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Near North Side
    • Also Known As
    • The Westin Chicago River North Hotel Chicago ,
    • Westin Chicago River North ,
    • Chicago Westin
    Add Photo Photos
    Traveller (448)
    Room & Suite (354)
    Dining (67)
    Pool & Beach (15)
    Hotel & Grounds (276)
    Bathroom (42)
    Business Centre & Event Rooms (9)
    Nearby
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    .22 km away
     
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    2,614 reviews
    .26 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Beckytexasusa
    9 August 2017|
    AnswerShow all 6 answers
    Response from FirstClassVegetarian | Reviewed this property |
    THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
    0
    Votes
    Nancy E
    6 July 2017|
    AnswerShow all 2 answers
    Response from sylvrgirl | Reviewed this property |
    No, there is no hair salon on site, however quite a few in the area.
    0
    Votes
    jessicaroseman
    4 April 2017|
    AnswerShow all 7 answers
    Response from kdfly | Reviewed this property |
    They had a fridge in our room.
    1
    Vote
    Room Tips
    "Ask for a room facing the river"
    Read review
    "Ask for a room overlooking the Chicago River on a high floor."
    Read review
    "Ask for a high room with a view"
    Read review
    "Rooms facing the river are definitely worth the upgrade."
    Read review
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