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The Westin Chicago River North

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#51 of 185 Hotels in Chicago
Certificate of Excellence
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The Westin Chicago River North
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1,815 Reviews from our TripAdvisor Community

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Showing 1,752: English reviews
Vancouver, BC
Reviewed 13 December 2016 via mobile

We stayed at this hotel and had no idea we would see the St. Patrick's Day Parade the next day. From our room they dyed the river green and we joined in all the festivities. HOB is immediately across the street and lots of fun as well.

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Helpful?
Thank emccut01
Management response:

Greetings emccut01! I am happy to hear that you were able to see the dying of the Chicago River last year! The Westin Chicago River North has breathtaking views and is close to the best of what Chicago has to offer. We certainly hope you consider The Westin River North for your future getaway! Be Well, Francisco Fonseca

Phoenix, AZ
Reviewed 11 December 2016 via mobile

We stayed here for some shows at the House of Blues, which is right across the street - perfect location! The room was spacious, clean, well equipped and very comfortable. One of the best hotel beds we have slept in. Lots of restaurants within walking distance. The concierge suggested we take the CTA rail back to the airport. That was...

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Helpful?
Thank DoubleD_phx
Management response:

Greetings DoubleD_phx! I am delighted to hear that you enjoyed our Westin Heavenly Bed! It provides the perfect way to get a renewing night sleep. The Westin Chicago River North is an ideal location and close to the best of what Chicago has to offer. I am happy to hear that our Concierge provided an excellent route to get you...

Montreal, Canada
Reviewed 7 December 2016

The Westin River north is very well situated ... in the heart of downtown...close to shops, broadway, CSO etc. The beds are very comfortable, the concierge knowledgeable. It is close to some excellent restaurants. Free wifi in the lobby only.

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Helpful?
Thank bonfire_12
Management response:

Dear bonfire_12, I am delighted to hear that you had a renewing stay with us! Our rooms provide all of our guests with a tranquil space and Our Signature Westin Heavenly Bed is no exception. Please think of us for your future travels to Chicago! Be Well, Francisco Fonseca

Orlando, Florida
Reviewed 7 December 2016

Stayed here for 13 or 14 nights in October. Let me start by saying that this hotel is BUSY. I believe they host quite a few conventions on or nearby property, so the lobby and common areas were consistently crowded and bustling with groups of professionals and parties. The hotel staff are very pleasant, and --from what I saw--tried to...

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Helpful?
1Thank ericjw
Management response:

Greetings ericjw! I appreciate you taking the time to share your experience with us. I am also delighted to hear that you enjoyed your extended stay with us back in October! It is wonderful that we have true professionals that go above and beyond ensure guest satisfaction. I am happy that you were well taken care of. Our location in...

Saint Louis, Missouri
Reviewed 5 December 2016 via mobile

When arrived, staff was friendly and accommodating. Great location to pretty much everything in downtown Chicago. Good sushi in lobby restaurant. Good roomy lobby bar. Great view of river from room. Nice and quiet hotel.

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Helpful?
Thank Agntxmldr
Management response:

Greetings Agntxmldr! Thank you for you kind words! On behalf of myself and the entire team, we thank you for staying with us and look forward to Welcoming you again soon!. Francisco Fonseca

Aberdeen, United Kingdom
Reviewed 25 November 2016

Stayed here as base for a four day visit to Chicago. The hotel is ideally situated for seeing everything that Chicago has to offer and has everything that you need for a short city break. Staff friendly and accommodating.

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Helpful?
Thank Travelling_Pelican
Management response:

Greetings Travelling_Pelican! We appreciate your kind words and hope you consider The Westin River North for your future travels to Chicago. Be Well! Francisco Fonseca

Reviewed 22 November 2016

We loved the Westin! Not only were the rooms spacious, we had unbelievable views of the city. The staff was easy to work with, and all of our needs were met without hesitation. Great location if you want to experience what the city has to offer!

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Helpful?
Thank Yelena G
Management response:

Greetings Yelena G! The Westin River North is in a great location to experience the best Chicago has to offer. I am delighted to know that you enjoyed your stay. Thank you for sharing your experience with us, and we look forward to welcoming back soon! Be Well, Francisco Fonseca

Atlanta, Georgia
Reviewed 21 November 2016

Before arriving to the Westin, we added a note in our reservation that we were coming to celebrate our 33 year anniversary. The staff was paying attention, because when we arrived, we found ourselves upgraded to a room with an amazing view of the river, and a bottle of bubbly waiting for us! We already knew we could expect one...

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Helpful?
Thank momochka16
Management response:

Greetings momochka16! I am delighted to hear you were able to enjoy our Westin Heavenly Bed! It provides the perfect way to get a renewing night sleep. I am happy we were able to provide you with a wonderful anniversary surprise, i hope you enjoyed it! Please think of us for any future travels to downtown Chicago. Happy Anniversary, from...

Houston, Texas
Reviewed 21 November 2016

I stayed here on a business trip, and found the room to be large and comfortable. The bathroom was well designed and had plenty of room to get ready. It had a separate tub and shower, and plenty of vanity space.

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Helpful?
Thank Nissa P
Management response:

Greerings Nissa P, I am delighted to hear that you were able to utilize the space of the room. Please think of us for your future business travel needs, we will be happy to assist you. Be Well, Francisco Fonseca

New York City, New York
Reviewed 21 November 2016

The hotel is in a great location. Service at the front desk was cordial, however, was not given any special treatment upon check-in towards my Starwood status. My room essentially overlooked a parking garage and was quite small. I also declined housekeeping for the "GoGreen" effort and I never received my additional Starwood points. Would keep it as a consideration...

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Helpful?
Thank shellebelle13
Management response:

Hello shellebelle13, I appreciate you taking the time to leave me with the gift of feedback. I will make sure this feedback is shared with our team, as we strive to create a flawless experience for those who choose to renew with us. Please let me know if you have not received your points as it typically takes a couple...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Kamehachi - Lobby Westin River North
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago activities. ... more   less 

Additional Information about The Westin Chicago River North

Address: 320 N. Dearborn Ave., Chicago, IL 60610
Region: United States > Illinois > Chicago > Near North Side
Price Range: $190 - $710 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Chicago River North 4.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
The Westin Chicago River North Hotel Chicago
Westin Chicago River North
Chicago Westin
Hotel Style:
#21 Romantic Hotel in Chicago
#30 Family Hotel in Chicago
#31 Business Hotel in Chicago
#33 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Chicago River North staff and other travellers.
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Questions? Get answers from The Westin Chicago River North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“AVOID like the plague!”
 of 5 bubbles addendum, 30 Dec 2016 | Read review
“River view rooms are worth the extra money.”
 of 5 bubbles misszoey, 27 Dec 2016 | Read review
“river view”
 of 5 bubbles 667yelenag, 21 Nov 2016 | Read review
“Booking on westin.com got us free Wifi”
  • heavenly bed!
 of 5 bubbles momochka16, 20 Nov 2016 | Read review
“Rooms facing south will likely overlook the river”
 of 5 bubbles F5948STjohnp, 2 Nov 2016 | Read review
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