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The Westin Michigan Avenue Chicago

2,656 reviews
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Traveller (431)
Room & Suite (278)
Dining (11)
Overview
  • Excellent49%
  • Very good27%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“heavenly bed”(90 reviews)
“michigan avenue”(274 reviews)
“great location”(561 reviews)
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Offers from The Westin Michigan Avenue Chicago
Special Offer: Breakfast for 2 Included
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Rooms
29 Jan.30 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,656)Write a Review
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108
Show reviews that mention
All reviewsheavenly bedmichigan avenuegreat locationhancock buildingthe cheesecake factorythe magnificent milethe north endwater tower placerush streetshopping and restaurantsfew blocksmag milevalet parkingnavy pierkiralobbyconcierge
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1 - 5 of 2,533 reviews
Reviewed 2 days ago

This was our first stay at the Westin Chicago North Michigan Ave, and it was very good. Our trip to Chicago, for a medical symposium at the Westin, did not start out on a good note. Though our flight from PHX arrived on-time, and our...More

Thank The_Loup_Garou
Hotel's Favourite
Reviewed 6 days ago via mobile

Great location to take in Magnificent Mile! You are walking distance from some famous landmarks of Michigan Ave. We stayed here for New Years weekend and a wedding. Check in and out was quick. The doormen and bellmen were there to assist us everytime. We...More

Thank JLumbo
Response from AlejandraR_WMA, Manager at The Westin Michigan Avenue ChicagoResponded 5 days ago

Thank you for taking the time to share your experience with others JLumbo. I am happy to know that you enjoyed your time with us! I am sorry to hear you had a couple of challenges in your room, please reach out to us direct...More

Reviewed 4 days ago

We were at the Westin Michigan Avenue to spend the weekend in the city to celebrate my wife's birthday. I called ahead and spoke to Kira in concierge to see if I could have some chocolate covered strawberries ordered to the room. She went ahead...More

Thank Jason L
Reviewed 1 week ago

Eveything from checkin to checkout was easy. Our room was a little on the small side and felt cramped and very hot of a night time. Not having a window to open and let fresh air in made for a few long nights when the...More

Thank stacey p
Response from AlejandraR_WMA, Manager at The Westin Michigan Avenue ChicagoResponded 5 days ago

Hello stacey p. Thank you for your taking the time to share your comments. I was disappointed to hear that you experienced some challenges during your stay and welcome the opportunity to address your concerns. Please reach out to me direct at Alejandra.romero@westin.com.

Reviewed 2 weeks ago

I must admit I was a bit disappointed with my overall experience at this hotel. Compared to our previous stays at the Westin brand, this property fell short. The walls were paper thin. We literally heard every conversation from the room next door including their...More

Thank aflowers11
Response from Tyler K, Front Office Manager at The Westin Michigan Avenue ChicagoResponded 1 week ago

We appreciate your feedback regarding all aspects of your stay and we hope to better serve you in the future! Be well.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Details
Price range
USD 130 - USD 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Chicago
#19 Spa Hotel in Chicago
#37 Luxury Hotel in Chicago
#59 Family Hotel in Chicago
#77 Romantic Hotel in Chicago
#85 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 130 - USD 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Chicago
#19 Spa Hotel in Chicago
#37 Luxury Hotel in Chicago
#59 Family Hotel in Chicago
#77 Romantic Hotel in Chicago
#85 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveller (431)
Room & Suite (278)
Dining (11)
Pool & Beach (11)
Hotel & Grounds (270)
Bathroom (38)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Nearby
Magnificent Mile
Over 400 stores pack the concrete along Michigan
Avenue, the eight-block stretch known as Magnificent
Mile. This area between Oak Avenue and the Chicago
River is more a shopping paradise than a full-out
neighborhood. For prime upscale shopping, this is the
place to go. It’s busy, energetic, and packed with
shoppers. You'll also find hundreds of restaurants and
dozens of hotels, all on the mid- to high-end scale.
...More
Questions & Answers
Ask a question
Dale G
13 September 2017|
AnswerShow all 5 answers
Response from Emanuel B. C | Reviewed this property |
Take the Orange Line Train to the Clark/Lake Stop and Walk right across the bridge (2 blocks) and it sits right there!
0
Votes
Beckytexasusa
16 August 2017|
AnswerShow all 2 answers
Response from Jeff B |
That would be a great question for their concierge crew.
1
Vote
RCBerk_17
19 July 2017|
AnswerShow all 10 answers
Response from PapaJeee | Reviewed this property |
In room Free wifi is for SPG members and I believe the rest have to pay per day. Lobby had free wifi though.
0
Votes
Room Tips
"Room 1939 was very good"
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"choose corner family room ..well worth money"
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"Can request rooms with a view for a higher cost."
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"At least a partial view room of lake"
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