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The Willows

999 reviews
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Traveller (100)
Room & Suite (182)
Dining (1)
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Overview
  • Excellent49%
  • Very good38%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
Wheelchair Access
3.0 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (999)Write a Review
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All reviewslincoln parkcontinental breakfastgreat neighborhoodlakeview neighborhoodquiet streetquaint hotelhonor barhard boiled eggsdepaul universitystay there againbrown lineparking garagecubs gameolder hotelwithin walking distancerestaurants and shopspublic transportation
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221 - 225 of 971 reviews
Reviewed 16 December 2016

The room had everything we needed. Thought the continental breakfast was similar to budget chain hotel. Staff friendly and helpful. Old building, radiator in room, creepy stairs, but everything in room nice. Was a great location for me since visiting in area.

Review collected in partnership with this hotel
Thank Patricia K
Response from Broughton H, Manager at The WillowsResponded 16 December 2016

Dear Patricia, Thank you for taking the time to review your recent experience with us. We truly appreciate you staying with us while visiting Chicago and we hope to see you back soon. Best regards, Leila O Assistant General Manager

Reviewed 11 December 2016

Service was great. Staff excellent. Very comfortable rooms and quiet place to stay. Like being in a European hotel in Chicago. Great restaurant selection in walking distance. A lot of other attractions nearby.

Thank Jim P
Response from Broughton H, Manager at The WillowsResponded 13 December 2016

Dear Jim, Thank you very much for your nice review. We look forward to welcoming you for a next stay at The Willows in Chicago. Happy holidays from our team! Leila O Assistant General Manager

Reviewed 8 December 2016

The Willows Hotel is in a residential area of the Lakeview neighborhood, one block off Broadway with many nearby restaurants, stores, and movie theater. Our room was beautiful. Very comfortable bed. I slept like a log. Housekeeping kept the room top-notch clean through our three...More

Thank Iowan4
Response from Broughton H, Manager at The WillowsResponded 10 December 2016

Dear guest, Thank you for taking the time to share the pleasant experience you had at the Willows Hotel. We are happy to hear you enjoyed your stay with us in the lovely Lakeview neighborhood. It is so great to read about the things our...More

Reviewed 7 December 2016

Loved this little hotel. Staff was great and really appreciated the breakfast in the morning. The only problem was that around 3:15 pm and 3:15 am there was very loud rattling in the pipes (probably from the old radiator according to the front desk person)....More

Review collected in partnership with this hotel
Thank Kimebinger
Response from Broughton H, Manager at The WillowsResponded 10 December 2016

Dear guest, Thank you so much for sharing your experience here with other travelers. We appreciate that you loved our hotel and that your stay was pleasant. However, I do apologize that the radiator noise disrupted your sleep. It is an older building so sometimes...More

Reviewed 7 December 2016

Nice boutique hotel with a great location for anyone wanting to stay in Lakeview. It was very clean, & the staff was very friendly & accommodating. The bed was a bit too soft. We recommend it & would definitely stay there again.More

Thank HGM1948
Response from Broughton H, Manager at The WillowsResponded 7 December 2016

Dear happy guest, Thank you for giving us a great rating and for recommending our hotel to other travelers. I'm sure our team enjoyed having you with as as much as you enjoyed your stay. Looking forward to your next stay! Take care, Leila O...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
USD 91 - USD 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Chicago
#37 Romantic Hotel in Chicago
#67 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 91 - USD 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Chicago
#37 Romantic Hotel in Chicago
#67 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveller (100)
Room & Suite (182)
Dining (1)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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JC J
18 November 2017|
AnswerShow all 5 answers
Response from Broughton H | Property representative |
Good morning, We do not offer a shuttle service thru the hotel, however there is a service called "GO AIRPORT" that offers shuttle to and from airports throughout Chicago. You can give them a call directly or set up your... More
0
Votes
Pollyjones
13 September 2017|
AnswerShow all 3 answers
Response from rudoffmm | Reviewed this property |
When we were there we did the aquarium, Navy Pier, the golden Mile, and a tour of Wrigley field. My wife has limited walking ability so we took Uber when we needed to travel. The lake front is not far from the Hotel.
1
Vote
515minnie
3 May 2017|
AnswerShow all 2 answers
Response from Cindy D | Property representative |
Hi 515minnie, Thank you for getting in touch. Unfortunately we do not allow pets on property.
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Room Tips
"Toilet valve needs replacing. TV wouldn't maintain channel selection. Internet connection would not..."
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"King room very roomy with a cozy lobby and great staff"
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"I wonder if the water pressure for the shower would be better on a lower floor."
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"First floor rooms are fast and easy to get to."
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