We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Willows

Show Prices
#66 of 186 Hotels in Chicago
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Willows
The Willows
Panoramas (4)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

806 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Willows
See the most recent reviews
Showing 780: English reviews
COSTA RICA
Reviewed 30 January 2016

The infraestructure, the location and the service. The hotel was great, the staff was very willing to help and they were very friendly. The hotel has an excellent location. The room was very nice, very clean and cozy. The breakfast was excellent. You can choose from the different options they have. If I have to go to Chicago again, this...

 Report
Helpful?
Thank ARGENIS O
Caesar L, Front Office Manager at The Willows, responded to this review

Dear guest, Thank you for the great, 5 star review and for taking the time to write it . We are delighted to see that you had a good experience with us, from the comfort of the room, to our complimentary, continental breakfast, to our neighborhood and our great staff. We hope your travels bring you back to Chicago soon...

Minneapolis, Minnesota
Reviewed 28 January 2016

I have been staying at this and the other two sister hotels since the late 90s and continue to find them as good as they have always been. A quiet hotel with friendly helpful staff. The Willows is conveniently located to all of the necessary shopping venues and convenient to many good places to eat as well. Transportation options are...

Review collected in partnership with this hotel
 Report
Helpful?
Thank llamsp
Caesar L, Front Office Manager at The Willows, responded to this review

Dear guest, We are so happy to hear that you have enjoyed our hotel and our sister hotels for as many years as you have. That is what we strive for, a great and comfortable stay for our guests to enjoy and keep coming back to us. We very much appreciate you and we look forward to your next stay...

Peoria
Reviewed 27 January 2016

Small room as expected, but when staying in Chicago do you really need much more than a bed and a bathroom. Clean, room was ready early, easy to find.Great coffee. Walking distant to Sidetrack bar and much more. Parking was a bit of a hassle.

Review collected in partnership with this hotel
 Report
Helpful?
Thank kcorso2011
Caesar L, Front Office Manager at The Willows, responded to this review

Dear guest, Thank you for staying with us during your trip to Chicago. We are happy you enjoyed your room, our amenities and our lovely neighborhood. We hope to see you again during your next visit and we will be more than happy to try to make the parking a little easier. Sincerely, Leila O. Front Office Manager

Wellington, New Zealand
Reviewed 25 January 2016

Gorgoues little hotel. Perfect location. Our room was fresh and clean. The free breakfast was good for something on the go - though I am more of a eggs and sausage person. The front desk staff were very cheerful and helpful. We managed to get free street parking for 2/3 days, and it only took 10mins to drive to downtown...

Review collected in partnership with this hotel
 Report
Helpful?
Thank rverg2016
Caesar L, Front Office Manager at The Willows, responded to this review

Dear guest, Thank you so much for sharing your travel experience with others here on TripAdvisor. We love to read that your overall experience was great and that you will be staying with us again. I also wanted to let you know that even tho we have a few steps in the lobby on two sides of the room, we...

Cleveland, Ohio
Reviewed 25 January 2016

Room was clean and in good condition. The location was perfect for our needs the hotel staff was very courteous and knowledgeable. Continental breakfast was decent. Nice place for the price. Would use Willows again.

Review collected in partnership with this hotel
 Report
Helpful?
Thank lakishah108
Caesar L, Front Office Manager at The Willows, responded to this review

Dear guest, Thank you for taking the time to write a review about your stay with us. We are delighted you enjoyed your stay and that you found our location, staff and services to your liking. We look forward to your next stay. Sincerely, Leila O. Front Office Supervisor

West Bend, Wisconsin
Reviewed 21 January 2016

Our daughter just moved to that area so it was nice to find a hotel that was within walking distance of her apartment. The nice hidden treasure. Staff was nice and helpful. Also nice to be able to walk to restaurants and shopping.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 81donak
Caesar L, Front Office Manager at The Willows, responded to this review

Dear guest, We wanted to first welcome your daughter, as well as you, since you will be visiting a lot I'm sure, to our neighborhood. It is a great neighborhood to be living in and visiting, as it offers so many restaurants, parks, shops, etc. We are confident that she will enjoy it. Thank you for taking the time to...

Rantoul, Illinois
Reviewed 21 January 2016

My husband and I had a wonderful stay at The Willows! The staff was so very helpful and informative. We were attending the final showing of Million Dollar Quartet and staff was able to answer our travel/dining questions quickly and accurately. The breakfast was sufficient for a warm start to a very cold day!!

Review collected in partnership with this hotel
 Report
Helpful?
Thank 314mmcc
Caesar L, Front Office Manager at The Willows, responded to this review

Dear guests, It was a pleasure meeting you during your quick trip into the city. I'm glad you enjoyed the show as much as I have, as I have seen it twice while it was here. And how great that you were able to be a part of the final showing! Glad that we were able to help with any...

Denver, Colorado
Reviewed 20 January 2016

Modern conveniences, clean, comfortable and generous-sized king bedded rooms. The check-in process was seamless and the staff was personable and approachable. I felt very comfortable in a "big city" far from home (lol)!

 Report
Helpful?
Thank tjaffee2016
Caesar L, Front Office Manager at The Willows, responded to this review

Dear guest, Thank you for posting a review regarding your stay at the Willows. We appreciate your feedback, which I'm sure other people do as well, as it will help them with their decision where to stay on their trip to Chicago. We are happy that we could make you a little more cozy in our big city, which is...

Illinois
Reviewed 15 January 2016 via mobile

This is my favorite place to stay in Chicago. Great price, great location and the staff is wonderful! We were able to find street parking out front so we didn't have to pay to park, but parking is very reasonable. They serve a good breakfast too.

 Report
Helpful?
Thank AmberDos
Caesar L, Front Office Manager at The Willows, responded to this review

Dear Amber, Thank you so much for your kind words about the Willows and for making us your favorite place in the city. What an honor! We greatly appreciate your time and we are so pleased to know you enjoy the location and amenities we offer. We hope to welcome you back in the near future. Sincerely, Leila O. Front...

Carterville, Illinois
Reviewed 14 January 2016

I got a deal on this, which made it affordable for us. Walking distance to bus and to Brown Line. Tons of restaurants, bars, stores and movie theater within walking distance. Old time hotel look and feel, on a small street. Friendly staff, clean bright lobby. Big room. Free breakfast. Radiator heat, but it was no problem. Bright, clean bathroom.

 Report
Helpful?
Thank jimmycarl2
Caesar L, Front Office Manager at The Willows, responded to this review

Dear guest, First and foremost thank you for choosing our hotel for your stay in Chicago. We are happy to hear you enjoyed everything about your stay and would like to thank you for taking the time to share your thoughts! Hope to have you stay with us again, Sincerely, Leila O. Front Office Supervisor

262 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (75)
Viewed
Hotel & Grounds (19)
Viewed
Room/Suite (20)
Viewed
Bathroom (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (29)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (176)
Viewed
Double Queen (32)
Viewed
Executive King (24)
Viewed
King Junior Suite (32)
Viewed
Petite Queen (25)
Viewed
Standard Queen (25)
Viewed
The Hotel (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Dining (2)
Viewed
Family/Play Areas (3)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Lakeview
Majestic Hotel
Majestic Hotel
#48 of 186 in Chicago
727 reviews
Lakeview
BEST WESTERN Plus Hawthorne Terrace Hotel
Lakeview
City Suites Hotel
City Suites Hotel
#111 of 186 in Chicago
481 reviews
Show Prices
Show Prices
Show Prices
Lincoln Park
Hotel Lincoln, a Joie de Vivre Hotel
Lincoln Park
Days Inn Chicago
Days Inn Chicago
#81 of 186 in Chicago
2,547 reviews
Lincoln Park
Inn at Lincoln Park
Inn at Lincoln Park
#143 of 186 in Chicago
221 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Multilingual Staff
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about The Willows

Address: 555 West Surf Ave, Chicago, IL 60657-6020
Region: United States > Illinois > Chicago > Lakeview
Price Range: $133 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Willows 3*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline and Cheap Tickets so you can book your The Willows reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Willows Hotel Chicago
Willows Hotel Chicago
Willows Chicago
Hotel Style:
#14 Best Value Hotel in Chicago
#37 Romantic Hotel in Chicago
#59 Family Hotel in Chicago
#67 Business Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Willows staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from The Willows staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location near Broadway with ability to walk area. Smaller basic room but clean and comfortable and a nice staff. We will return when visiting. ”
 of 5 bubbles R3622HNjamess, 7 Feb 2017 | Read review
“Bathroom is small with a small shelf for toiletries. Fantastic shower head. We had a suite with a sitting area that we used nightly. ”
 of 5 bubbles Slyemom, 2 Jan 2017 | Read review
“Pay the extra $30 when booking to obtain early check-in.”
 of 5 bubbles philmatous, 30 Dec 2016 | Read review
“Small but pleasant room. Comfortable. Good location for visiting family in East Lakeview neighborhood. ”
 of 5 bubbles G4016EVsarag, 29 Dec 2016 | Read review
“floor two was quiet even though we were in the back near bye parking structure.”
 of 5 bubbles JimP814, 10 Dec 2016 | Read review
5 of 5