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The Willows

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Traveller (107)
Room & Suite (182)
Family and Play Areas (3)
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Overview
  • Excellent48%
  • Very good38%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
Wheelchair Access
3 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,032)
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Show reviews that mention
All reviewslincoln parkcontinental breakfastgreat neighborhoodlakeview neighborhoodquiet streethonor barhard boiled eggscozy hotelstay there againdepaul universitybrown linecubs gameparking garageolder hotelnice breakfastrestaurants and shopsnorth side
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1 - 5 of 1,004 reviews
Reviewed today via mobile

It's a very old property, rundown and outdated, and it feels as such. The outlets in the room are accessible only from one side of the bed, there are draining problems in the restroom, the carpets are stinking and the noise from the rain poring...More

Thank Idan A
Reviewed 2 days ago

Stayed here for a weekend -- wonderful stay! It was easy to get to the buses or trains for travel to downtown Chicago, but we were happy to hang out in Lakeview East when we could. Good shopping, great food is withing walking distance from...More

Thank Christopher T
Response from Broughton H, Manager at The WillowsResponded yesterday

Dear Christopher, Your review is wonderful, and I would like to thank you on behalf of myself and my team for appreciating everything we offer to our guests, from service to amenities, and for finding some time to share your experience with other travelers. Have...More

Reviewed 3 days ago

Perfect location for a quick one night stay. Lots of restaurants and pubs. Cool vibe to the neighbourhood and a visit to Kingston mines is a must!! Hotel room air conditioning did not work. We took the small room and it was perfect for us....More

Review collected in partnership with this hotel
Thank Kakre
Response from Broughton H, Manager at The WillowsResponded 2 days ago

Dear guest, Thank you for taking the time to give us your feedback. We really appreciate it. I do apologize for the trouble you were having with the AC unit in your room. We will look into it and take care of it as soon...More

Reviewed 5 days ago

Great location,clean modern rooms, decent breakfast .would stall again. Overall very pleased.Would also consider the sister hotels they are associated with. The front desk help was lovely. Consider this on your next trip to Chicago.More

Review collected in partnership with this hotel
Thank janekeav1
Response from Broughton H, Manager at The WillowsResponded 4 days ago

Dear Jane, First and foremost thank you for choosing our hotel for your stay in Chicago! It looks like you truly enjoyed your vacation, the neighborhood and the city itself and we are happy that we could be a part of that pleasant experience. Keep...More

Reviewed 6 days ago

A very nice hotel though room needed better lighting and the water pressure was very low in the shower. Loved the sitting room which was very comfortable and the bedroom was very nice also. The bed itself was perfect. I had no problem at all...More

Review collected in partnership with this hotel
Thank kathyelse2
Response from Broughton H, Manager at The WillowsResponded 4 days ago

Dear Kathy, Dear guest, Thank you very much for your nice review. We look forward to welcoming you for a next stay at The Willows in Chicago. All the best, Leila O Assistant General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
USD 139 - USD 342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Romantic Hotel in Chicago
#67 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 139 - USD 342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Romantic Hotel in Chicago
#67 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveller (107)
Room & Suite (182)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
10 March 2018|
AnswerShow all 5 answers
Response from Broughton H | Property representative |
There is a public parking garage located directly behind the hotel, and it is $25 per day with in and out of access. Thank you
0
Votes
JC J
18 November 2017|
AnswerShow all 5 answers
Response from Broughton H | Property representative |
Good morning, We do not offer a shuttle service thru the hotel, however there is a service called "GO AIRPORT" that offers shuttle to and from airports throughout Chicago. You can give them a call directly or set up your... More
0
Votes
Pollyjones
13 September 2017|
AnswerShow all 3 answers
Response from rudoffmm | Reviewed this property |
When we were there we did the aquarium, Navy Pier, the golden Mile, and a tour of Wrigley field. My wife has limited walking ability so we took Uber when we needed to travel. The lake front is not far from the Hotel.
1
Vote
Room Tips
"Better lighting and fix water pressure.*"
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"do not stay here"
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"Comes with ceiling fans!"
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"There is sometimes noise in the alley when trash is picked up early in the morning. Get a room on an upper..."
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