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PUBLIC Chicago

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#91 of 186 Hotels in Chicago
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PUBLIC Chicago
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1,425 Reviews from our TripAdvisor Community

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Showing 1,348: English reviews
El Paso, Texas
Reviewed 12 August 2015 via mobile

This beautiful hotel has the perfect balance between chic trendy and yet real and comfortable.... like your favorite couch. Elegant but not pretentious, friendly. Will stay there again in another loft unit! The Pump room is amazing at night for drinks and meeting friends. The crowd is friendly and staff welcoming!

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Helpful?
Thank JoseAntonioFlores
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear JaseAntonioFlores, Thank you for reviewing PUBLIC. We are thrilled to read that you enjoyed the décor, atmosphere, and the service provided by our staff. We are also delighted to read that you enjoyed having drinks at our Pump Room bar. We cannot wait to welcome you back! STAYPUBLIC David Miskit General Manager PUBLIC Chicago

Washington DC, District of Columbia
Reviewed 11 August 2015

Excellent lobby.... but that's where it all ends. The front desk clerk said he could offer an upgraded room. It was only after we accepted the upgrade that he announced it was an extra $50/night. Well, I can't imagine what an "un-upgraded" room was like. The room itself was quite pleasing, however the bathroom was smaller than a closet. The...

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Helpful?
3Thank sam818181
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear sam818181, Thank you for taking the time to write us a review. We are happy to read that you enjoyed the design of the lobby. We understand gracious candid feedback is what drives success. We apologize for the inconvenience of the air conditioning and no coffee maker in the room, as well as our Wifi internet. If you would...

Oakville, Canada
Reviewed 9 August 2015 via mobile

We just got back from a lovely stay at PUBLIC Chicago. It was recommended to us and we are glad we went! Such a beautiful hotel in such a classy high end neighbourhood. The decor and design of the lobby and rooms is stunning. Very friendly accommodating front desk people. Clean and well appointed overall. The only thing we were...

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Helpful?
Thank Jaclyn G
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Jaclyn G., Thank you for sharing your experience at PUBLIC. We are thrilled to read that you enjoyed the décor, location, and the friendly service of our staff. We apologize that our parking valet staff did not feel friendly and accommodating and that it made you feel awkward walking into the hotel. This is certainly not our standard. Thank...

San Juan, Puerto Rico
Reviewed 7 August 2015 via mobile

Let's point the good: location, cleanliness and staff courtesy. Disappointments: complimentary breakfast was very weak; the "free wi-fi" promise is misleading. My son and I both work over the Internet and the hotel only gives you one free device.

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Helpful?
1Thank veckyschmerler
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear veckyschmerler, Thank you for reviewing PUBLIC. We are happy to read that you enjoyed the location and the friendly service by our staff. We understand gracious candid feedback is what drives success. We apologize for the inconvenience of the Wifi internet. We hope to welcome you back soon! STAYPUBLIC David Miskit General Manager PUBLIC Chicago

Milwaukee, Wisconsin
Reviewed 2 August 2015

This is a very old hotel. It used to be the Ambassador East and still has the elegance of a well aged woman. The room we had still need much work. The pictures were oddly placed. The people who work there are terrific and the food in the Pump Room is first class. The Chocolate Chip dessert was amazing. Yum!...

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Helpful?
1Thank Carol U
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Carol U., Thank you for reviewing PUBLIC. We are happy to read that you enjoyed the elegant design, and the service provided by our staff. We are also happy to read that you found the cuisine at the Pump Room to be first class. We look forward to your return! STAYPUBLIC David Miskit General Manager PUBLIC Chicago

Reviewed 31 July 2015

The Public is gorgeous. The neutral color scheme is oddly warm and comfortable. The rooms are small but it's a historic hotel in the city, that's to be expected. I was heartbroken that there was no coffeepot in the room – so you either have to go to the lobby to purchase a cup (which I think was $3.50 and...

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Helpful?
Thank Lori L
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Lori L., Thank you for reviewing PUBLIC. We are happy to read that you enjoyed the atmosphere, location, and our staff’s service, especially Hannah and Francisco. I will be sure to give them your positive feedback. We do apologize for the inconvenience of the Wifi internet and the in-room coffee pot. Upon request, we can put a coffee pot...

New York City, New York
Reviewed 31 July 2015

I loved this hotel. My boyfriend and I stayed here for a weekend on our trip (my first trip) to Chicago. We were immediately greeted with very welcoming, helpful, and accomodating bell men and experienced the same customer service upon check in and check out. The lobby is simply stunning and awe inspiring, I am a big fan of the...

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Helpful?
Thank Joanna M
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Joanna M., Thank you for taking the time to review PUBLIC. We are thrilled to read that you enjoyed the design, location, and found our staff friendly and helpful. We are also happy to read that you enjoyed the specialty cocktail and the cuisine in the Pump Room. We cannot wait to welcome you back! STAYPUBLIC David Miskit General...

Santa Monica, California
Reviewed 28 July 2015 via mobile

I stayed at PUBLIC for a hybrid business/leisure trip. I was traveling alone. The rooms are simple, elegant and cozy--in the best Schrager tradition. The bed looks like a futon but is actually one of the most comfortable beds in my recent memory; a delight at the end of the day. Downstairs you can enjoy the library and Pump Room....

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Helpful?
Thank Lmvincent
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Lmvincent, Thank you for sharing your experience at PUBLIC. We are thrilled to read that you enjoyed the location, comfortable room, and the cuisine from the Pump Room. We do apologize for the inconvenience of our elevator. We look forward to your return soon! STAYPUBLIC David Miskit General Manager PUBLIC Chicago

New York City, New York
Reviewed 27 July 2015

Great Hotel , very stylish, great little bar and restaurant - my only two points to highlight are that some rooms look inwards and have not very exciting views - and if you are here for business be aware that there is no room service before 7:00 am - which was a bit of a pain.. but they do have...

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Helpful?
Thank Nyxtian
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Nyxtian, Thank you for reviewing PUBLIC. We are happy to read that you enjoyed the stylish design of the hotel. We understand gracious candid feedback is what drives success. We apologize for any inconvenience with regard to room service. We do offer a simple all night menu for our guests. We hope to have the opportunity to welcome you...

Brighton, United Kingdom
Reviewed 27 July 2015

The Public, Chicago was exactly what we hoped it would be - cool vibe, beautiful interior, great service and really safe area for our 3 day visit. The Public staff were all very charming and gave great service and help - especially Elaine (in the lounge bar - off now on her own travels). On arrival although our room was...

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Helpful?
1Thank t0pcat1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear tOpcat1, Thank you for reviewing PUBLIC. We are delighted to read that you enjoyed the design, location, and our staff’s service, especially Elaine from the Library Bar. Elaine will be so happy to read your positive feedback regarding her service. We are also glad to know that you enjoyed a delicious meal in our Pump Room restaurant. We look...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Breakfast Available
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more   less 

Additional Information about PUBLIC Chicago

Address: 1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $162 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PUBLIC Chicago 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago
Hotel Style:
#52 Business Hotel in Chicago
#55 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#74 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from PUBLIC Chicago staff and other travellers.
19 questions
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Questions? Get answers from PUBLIC Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is tucked away in a neighborhood, it is very quiet.”
 of 5 bubbles 339carmelitac, 20 Feb 2017 | Read review
“The Loft Room is beautiful! Lots of natural light and space to spread out.”
  • Clean details
  • Night life
  • Celebrating
  • Celebrating
  • Drinking in the view
  • Curious
  • Celebrating
  • City sunrise
 of 5 bubbles V6417BDmattp, 18 Feb 2017 | Read review
“no view unless you like to look in your neighbors windows or attempt to see the lake - good luck with that”
 of 5 bubbles HJandDJ, 11 Feb 2017 | Read review
“request a room with a patio”
 of 5 bubbles JordanR83, 9 Feb 2017 | Read review
“corner room on a high floor”
 of 5 bubbles serenamcn, 7 Feb 2017 | Read review
5 of 5