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Red Roof Inn Chicago Downtown Magnificent Mile

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1,139 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Chicago Downtown Magnificent Mile
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Showing 869: English reviews
New York City, New York
Reviewed 29 August 2013

We stayed at this hotel for one weekend (2 nights) in August 2013 and it is in a great location, just off of Michigan Avenue (where all of the shopping is!). Check in was easy and the staff friendly, but you should know that if you stay at this hotel, it's not a place where you are going to want...

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1Thank NYUAlumCouple
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for your review. The Red Roof Inn definitely has a great location. Chicago is such a wonderful city to visit. From our hotel you can walk to shopping, restaurants, parks, the beach, Navy Pier, and many other attractions. Hopefully, when you stay with us, it is to enjoy what the city has to offer and you do not...

Hopkins, Minnesota, United States
Reviewed 27 August 2013

Just a one night stay (8/26/13). The room was clean and spacious for downtown. The a/c was cranked down to 64 when we arrived. A little weird but appreciated after a day at Six Flags. Staff was courteous and attentive, with a special shout out to Vanessa who was instrumental in helping us figure out our dining options. You will...

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Thank Darren B
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for your review. You certainly said it all. I am pleased Vanessa could assist you in choosing the right restaurants for you. She is very knowledgeable about the area and is always willing and waiting to assist our guests. Our hotel is located in an historic building with great architectural detail and charm and was constructed nearly a...

Reviewed 27 August 2013 via mobile

Theresa Estrada was the first person we met as we arrived. We were looking for a place to stay because the placed we had booked in Chinatown was not up to our standards. Theresa saved our weekend. She booked a room for us at an incredible rate. Thank you so much Theresa! The room was very clean, the service (housekeeping,...

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Thank Hudgan
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

I will certainly extend your thanks to Theresa and I sincerely appreciate your review. I am glad she could save the weekend for you. The Red Roof Inn does have an incredible location and the best rates of any hotel in the downtown area. I look forward to the opportunity to be your host again when you return to Chicago....

Reviewed 26 August 2013 via mobile

Very clean rooms and friendly staff make for a pleasant stay. Located in walking distance of the beach any every store you can imagine. Team member Theresa Estrad very friendly and helpful to the weary travelers.

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Thank AkaJiffyPop
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

I appreciate your review and thank you very much for the recommendation. You will definitely think you are in shopping heaven with every imaginable store within a few blocks of our location. And if you shop till you drop, you can always relax on the beach that is only a few blocks away. I am glad Theresa made you feel...

Ypsilanti, Michigan, United States
Reviewed 26 August 2013

The ladies were so helpful! I didn't drive during my stay and had to use the public transportation system. At night I would plan the next day and the ladies would help me plan my route. Red Line to Blue Line to Bus #308 to Bus #331 to the free shuttle......The entire staff was friendly and eager to make your...

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Thank KatiN1
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for your review and your helpful hints. There is no reason to drive when you stay with us. You can walk to restaurants, shopping, and most of the favorite attractions. And if you do not feel like walking, the Red Roof Inn is close to every type of public transportation. I will share your comments with Vanessa and...

Montreal, Canada
Reviewed 26 August 2013

The hotel is very well located, near the loop, Navy Pier, next to the Magnificent Mile. You can visit everything walking. You live next to markets (on State Street, you have a very cheap market) and a beach. But the lifts are very full all the time and you have to wait a long time to get one. My suggestion...

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Thank elisegambetti
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

I appreciate you taking your valuable time to post a review. I am glad you enjoyed our location, as well as the many beaches along Lake Michigan, the various supermarkets nearby, and the complimentary tea and coffee. The Red Roof Inn will continue to offer a good value for those traveling on a budget. The staff and I look forward...

Trento
Reviewed 25 August 2013

The hotel is centrally located, and very close to the mile (hence downtown, close to restaurants, metro/bus, attractions, grocery, etc). We reach the hotel from the O'Hare airport using the metro Blue line and then Red line (metro change at Jackson) until Grand station; in 5 minute from Grand you can easly reach the hotel. The room we had was...

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Thank LorenzoTrento
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you very much for your comments. The Red Roof Inn has one of the best locations in downtown Chicago and as you mentioned, within easy walking distance of public transportation, restaurants, shopping, and most of the major attractions. I look forward to the opportunity to serve you again when you travel to our fair city. Heidi Cordes General Manager

new plymouth
Reviewed 20 August 2013

Parking was $43 a day for self parking. Only one lift worked, the internet did not work and the ice machine did not work either. A very disappointing experience at this hotel. Took at least 10 minutes to wait for the one lift each time. Could never find a trolley for our luggage. Good location though. You will need earplugs...

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Thank DesignerLas
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for your review and I sincerely apologize there was an issue with one of our elevators during your stay. We have a contract with a national elevator company to perform monthly preventative maintenance. We are very proactive to ensure they are in good working order. However, there are those rare occasions when something breaks and a part has...

Rochester, New York, United States
Reviewed 13 August 2013

This was my first time visiting Chicago and this hotel was perfect. The hotel was built around the turn of the 20th century (beautiful architecture) and the location was a block away from the Mag Mile (awesome location). The room was clean and the bed was so very comfortable. But the most memorable thing about the Red Roof Inn is...

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1Thank lmfahy
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for your reveiw and letting others know about your best ever stay. I am pleased our staff exceeded your expectations and made your stay an even more enjoyable one. Vanessa truly enjoys wowing our guests and she, as well as the entire staff, can always give you some great inside information about the city and what is happening....

st louis, mo.
Reviewed 10 August 2013

Great location! If car is not needed, park off-site (2-3 blocks but half the price). Train is 5 blocks away, easy to use. The staff exceeded all expectations, hats off to Vanessa Batten. Thanks again!

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Thank Ell58
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for taking your valuable time to post a review. The Red Roof Inn definitely has a perfect location and I am pleased your stay was a pleasant one. I will certainly share your comments with the entire staff, especially Vanessa. We all look forward to the opportunity to serve you again. Heidi Cordes General Manager

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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Amenities

Highlights
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Chicago Downtown Magnificent Mile

Address: 162 E Ontario St, Chicago, IL 60611-2809
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $183 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago Downtown Magnificent Mile 2*
Number of rooms: 191
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Also Known As:
Red Roof Hotel Chicago
Red Roof Inn Chicago
Red Roof Inns Chicago
Chicago Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago Downtown Magnificent Mile staff and other travellers.
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Newcastle upon Tyne, United Kingdom
over a year ago
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over a year ago
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Questions? Get answers from Red Roof Inn Chicago Downtown Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid elevators - ask for lower floors and hit the stairs...”
alisafisher, 27 Oct 2016 | Read review
“Corner rooms overlooking the city intersection.”
alina_wood, 26 Oct 2016 | Read review
“Stay somewhere else. Nothing good about this hotel except location.”
Debby456, 7 Sep 2016 | Read review
“Good location.”
gordonsj, 16 Aug 2016 | Read review
“The whole hotel needs updating..”
ShelleyBelly2368, 7 Aug 2016 | Read review
5 of 5