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Hyatt Regency Chicago

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#81 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
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Hyatt Regency Chicago
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6,205 Reviews from our TripAdvisor Community

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Showing 5,748: English reviews
Manitowoc, Wisconsin
Reviewed 6 August 2014

My husband, two kids, and three of their friends booked the Hyatt Regency because it was extremely convenient to Lollapalooza which we were attending. Normally, I stay at another Magnificent Mile Hotel when in Chicago. We were very pleasantly surprised by this enormous, great looking hotel! It has a chic, industrial lobby, bar, market and restaurant area with good food...

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Thank Jenny G
Patricia K, Public Relations Manager at Hyatt Regency Chicago, responded to this review

Thank you for your review of Hyatt Regency Chicago. We’re glad you enjoyed our hotel and hope your family had a great time at Lollapalooza. We’re glad you like our renovated property as well as our downtown location.

Fort Wayne, IN
Reviewed 6 August 2014

I had a great stay over the 4th of July. Customer service was great in every aspect of the hotel and the hotel was beautiful. Loved the bar, although the marketing photos made me think we would have a greater view outside of the city than there actually was. The room was awesome and the hotel's location was perfect. Had...

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Thank Augucr01
Patricia K, Public Relations Manager at Hyatt Regency Chicago, responded to this review

Thank you for your TripAdvisor review of Hyatt Regency Chicago. We’re glad you enjoyed your stay and look forward to you visiting us the next time you are in the Windy City.

Albuquerque, New Mexico
Reviewed 6 August 2014

This place was great. It is a clean, classy and beautiful hotel. We were here for a business conference and the hotel accommodated us wonderfully. The hotel staff was great and the people that worked at the different shops were awesome. As a sports fanatic the hotels amazing restaurant bar named Big Bar made the trip an even better experience....

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Thank Jesus V
Patricia K, Public Relations Manager at Hyatt Regency Chicago, responded to this review

Thank you for your TripAdvisor review of Hyatt Regency Chicago. We’re glad you enjoyed our hotel and hope you had a successful conference. We’re happy you found our associates helpful and attentive and had a chance to relax in our restaurants. We look forward to having you stay with us again.

London, United Kingdom
Reviewed 6 August 2014

I stopped in here for one night, and had a great stay. The room was spotless clean, and the bed - super comfy. Breakfast was excellent, loads to choose from though a bit pricy at $23. I would have given this place an excellent but they slipped up by charging for in room wifi - that's just not on! Apart...

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Thank DougShaw1
Patricia K, Public Relations Manager at Hyatt Regency Chicago, responded to this review

Thank you for your TripAdvisor review of Hyatt Regency Chicago. We’re glad you enjoyed your time with us. We can’t wait for you to visit us again!

Columbus, OH
Reviewed 5 August 2014

We stayed here for 3 nights for Lollapalooza - we've stayed in other hotels that were a little closer, but much dirtier and more "party" hotels. We were really happy here. (We're in our 30s & wanted something cleaner & quieter) The hotel was just that - clean, quiet, and incredibly comfortable. We checked in at 11am & our room...

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Thank Katie S
Patricia K, Public Relations Manager at Hyatt Regency Chicago, responded to this review

Thank you for your TripAdvisor review of Hyatt Regency Chicago. We’re glad you chose to stay with us and hope you had a great time at Lollapalloza! Our Grand Bed is indeed very comfortable and we hope you woke up feeling refreshed each morning. We do apologize for our eager housekeeping associates, and your comments will be forwarded to our...

Royal Oak, Michigan, United States
Reviewed 5 August 2014

We stayed at the Hyatt Regency Chicago on Friday, August 1st, a business trip for me, but given that my daughter and her husband had moved down the street, I was hoping Hyatt's former good service reputation would warrant repeat visits. From 11:40 p.m. to 2:20 a.m. there was a party of "mature" adults spilling out into the hall and...

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2Thank Maureen D
Patricia K, Public Relations Manager at Hyatt Regency Chicago, responded to this review

Thank you for your review. We’ll be sure to forward your comments to management regarding our quiet hours. We did have a large volume of Lollapalooza guests staying with us over that time frame which may have added to the noise volume, which we apologize for. We assure you our security team strives to maintain noise management at all times...

Milwaukee, Wisconsin, United States
Reviewed 5 August 2014

This is my first time staying at the Hyatt Regency. It is a large hotel with two towers. I think that helped in getting a good rate. We used the valet parking which costs a bit more than parking yourself but you can get your car at anytime. Check-in staff were very pleasant and the hotel had enough staff to...

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1Thank Tom W
Patricia K, Public Relations Manager at Hyatt Regency Chicago, responded to this review

Thank you for your TripAdvisor review. We’re happy you enjoyed your visit with us. We’ll be sure to forward your comment regarding the air conditioner on to our engineering team. We can’t wait for you to stay with us again.

kalamazoo
Reviewed 5 August 2014

The entire family enjoyed this hotel. It was centrally located near the Loop and shopping on the Miracle Mile. We walked everywhere from this location - the Art Institute and Millenium Park, Navy Pier, Bank of America Theatre. The rooms were excellent - clean and modern. I was the only one who took advantage of the fitness center, but it...

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Thank kalamazootwinmom
Patricia K, Public Relations Manager at Hyatt Regency Chicago, responded to this review

Thank you for your TripAdvisor review of Hyatt Regency Chicago. We’re glad you enjoyed our hotel and great location. We’re glad you were able to see some of downtown Chicago’s best attractions too. We look forward to you visiting us in the future.

Boston, MA
Reviewed 5 August 2014

Booked via expedia as part of a package with airfare. Price was excellent. The location and rom great. Why four stars? Well, it was like a a small city, buzzing and impersonal. Though all staff were helpful. No mattress cover on the bed. Not sure why not. Dire warning on the snacks left out I full view that if you...

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1Thank Happytrailstraveller
Patricia K, Public Relations Manager at Hyatt Regency Chicago, responded to this review

Thank you for your TripAdvisor review of Hyatt Regency Chicago. We’re glad the associates you encountered were helpful and hope you enjoyed everything Chicago has to offer. We hope you’ll choose to stay with us the next time you’re in the Windy City!

Bettendorf, Iowa
Reviewed 5 August 2014

We recently stayed at the Hyatt Regency in downtown Chicago on Friday, August 1st. We came to Chicago for a couples weekend that was unfortunately cut short due to a family emergency. The hotel was very gracious and refunded our second night without any issue at all. The hotel refunded the other couple's room as well as we had traveled...

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1Thank CNEINIOWA
Patricia K, Public Relations Manager at Hyatt Regency Chicago, responded to this review

Thank you for your TripAdvisor review of Hyatt Regency Chicago. We’re sorry you had to shorten your stay and hope all is well. We’re glad you enjoyed your time with us and liked our hotel. We do look forward to seeing you in the future.

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Stetson's Modern Steak + Sushi
Stetson's Modern Steak + Sushi
Cuisines: Seafood, American, Steakhouse, Sushi, Japanese
American Craft Kitchen & Bar
American Craft Kitchen & Bar
Cuisines: American, Bar, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the difference between a hotel and a Hyatt when you stay at our incomparable downtown hotel. Set within the epicenter of the city, our AAA Four Diamond Hyatt Regency Chicago is conveniently located in the heart of the city, connected to the Illinois Center and within minutes of the Magnificent Mile. We are excited to announce the completion of our $168 Million renovation! We are eager to show you our new welcoming lobby, engaging check-in pods and check out our three restaurant concepts and menus. Come see the completely transformed Hyatt Regency Chicago! ... more   less 

Additional Information about Hyatt Regency Chicago

Address: 151 East Wacker Drive, Chicago, IL 60601-3709
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $239 - $585 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Chicago 4*
Number of rooms: 2019
Reservation Options:
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Also Known As:
Hyatt Regency Chicago Hotel Chicago
Chicago Hyatt Regency
Hyatt Chicago
Hotel Style:
#18 Green Hotel in Chicago
#47 Romantic Hotel in Chicago
#51 Luxury Hotel in Chicago
#69 Business Hotel in Chicago
#76 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Chicago staff and other travellers.
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Madison, Wisconsin
Barrington, Illinois
Los Angeles, California
Los Angeles, California
10 months ago

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Questions? Get answers from Hyatt Regency Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Room 2470 has a great view of the Chicago River”
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“Chicago is loud. We were on floor 26 and could still hear sirens.”
Poodlegirl1968, 23 Apr 2017 | Read review
“Ask with view of the river. It was very nice.”
uruguay2, 21 Apr 2017 | Read review
“Room overlooking the Chicago River”
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5 of 5