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Holiday Inn Chicago Mart Plaza River North

AMOMAUSD 323*
View Deal
#81 of 188 Hotels in Chicago
Certificate of Excellence
06/06/2017 07/06/2017
1 room 2 adults 0 children
USD 447*
USD 323*
Great Deal
USD 410*
USD 447*
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Holiday Inn Chicago Mart Plaza River North
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2,082 Reviews from our TripAdvisor Community

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Showing 1,935: English reviews
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Wash., DC
Reviewed 2 days ago NEW

Holiday Inn does a great job managing this hotel. From Martin greeting you at the entrance to front desk staff like Zohair. There's a grab n go for any immediate needs, an onsite restaurant and a bar with a fantastic view of the rivers. Close to the train, the riverwalk and Wendella tour boats.

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Helpful?
Thank Metsin2007
Vernon Hills, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017

We've stayed at the Holiday Inn Chicago Mart Plaza hotel quite a few times. Whether you're there for a fun trip in Chicago or for business, it's a hidden gem at a good value. The hotel sits on top of the SunTimes building next door to the Merchandise Mart. The hotel has convenient onsite parking with in/out privileges. If you're...

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Helpful?
2Thank djcollie03
About Hotel's Favourite Review
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Guest, Your continued patronage of the Holiday Inn Chicago Mart Plaza River North is truly appreciated and your 5-star review perfectly describes the experience, amenities, and service we strive to provide each and every one of our guests. We understand there is an abundance of hotels in downtown Chicago and your loyalty to the Mart Plaza is valued by...

Perrysburg, Ohio
Reviewed 2 days ago NEWvia mobile

Visited with our group of 8 ladies for an Amtrak vacation to the Windy City. Somehow through working directly with Amtrak, our need for an accessible room was overlooked when our trip was booked. We were dismayed when we arrived to find rooms reserved but none accessible. This was a big deal as one of our ladies had to have...

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Helpful?
Thank ann_banan
Reviewed 4 days ago NEWvia mobile

Good hotel and location. A few bugs needed worked out but all in all a good experience. I took the blue line train from O'hare. It only cost $5 it took 45min to get to the loup but a cool train experience. You get off st the loup and walk 2 blocks to hotel. You take the evelator up to...

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Helpful?
Thank Snipor
Management response:

Dear Snipor, We are delighted to hear that you enjoyed your accommodations, and utilized our pool, sauna, and workout room amenities. Our proximity to public transportation and great Chicago staples such as Al’s and Lou Malnatis truly provides value to our guests. With our recent upgrade completed this week, all guest rooms now have refrigerators to enjoy your pizza after...

Reviewed 1 week ago

Excellent accommodations and excellent staff especially the front desk staff. Best prices for parking in the city with unlimited in/out privileges. Pool was very nice as was the work out room. Very good resturants on site as well as within walking distance.

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Helpful?
Thank Jeff M
Management response:

Dear Jeff, Thank you for the great feedback! We are glad you took advantage of our onsite amenities and found convenience in our location. We will be sure to share this positive information with our staff (or as we like to call them, artists). We hope to welcome you back soon for your next business or family trip. Thank you!

Petoskey, Michigan
Reviewed 1 week ago

In downtown for a weekend and to attend a wedding at this hotel. We were very pleased with the river views from our room, the food was better than average, and the hotel staff were all exceptionally nice and helpful. This location was very good for walking along the river and the weekend rate was very fair and parking very...

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Helpful?
Thank Kerry O
Management response:

Dear Kerry, We appreciate the positive review and are thrilled you enjoyed the wedding. We will be sure to pass this along to our Catering and Banquets teams. The views from our rooms are nothing short of amazing, and we are glad you were able to experience them. With the new extensions of the River Walk, it provides easy access...

Jakarta, Indonesia
Reviewed 1 week ago via mobile

Fast check-in and check-out process. At the top of wolf point building, it has amazing view and walking distance to many restaurants and business centers. Certainly will come back whenever I visit Chicago.

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Helpful?
Thank Theoiramor
Management response:

Dear Theoiramor, We are so glad you enjoyed your experience at the Holiday Inn Chicago Mart Plaza. Our quick check-in and out process, convenient location, and accessible business center are some great reasons to stay with us. Thank you for such a positive review, and we look forward to welcoming you back to the Windy City.

Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

This hotel seemed expensive for a HI. The hotel has interesting staff. I dropped a receipt as I was fishing for money to pay for my cab. The doorman greeted me with, "we don't litter in Chicago". Really? No offer to help. The hotel lobby is on the 15th floor so get ready to wait a bit. Once at the...

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Helpful?
Thank BusTravel1975
martplaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Business Traveler, We appreciate the honest feedback and apologize for falling short of providing a positive, memorable experience while being our guest in downtown Chicago. The arrival and check-in process as described in your review is far from the warm, friendly, and attentive manner in which our staff operates. Your review has been shared with our management team and...

Reviewed 2 weeks ago

Driving through Chicago can be treacherous to say the least. But when I pulled up to the Holiday Inn Chicago Mart, I was greeted by Robert who made me forget about the hassle of getting there! he opened our doors, greeted us with a smile and began unpacking our luggage (and there was a lot!) Once we got settled and...

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Helpful?
Thank Jazzman0096
martplaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Guest, The levels of service and hospitality provided by our staff at the Holiday Inn Chicago Mart Plaza is what keeps our guests coming back! For the past three years, the hotel has been recognized as a Top 100 Workplace in Chicago awarded by the Chicago Tribune. Our employees truly love what they do and their passion and dedication...

Reviewed 2 weeks ago via mobile

I recently stayed at this hotel for a business trip. I was pleased at the cleanliness of the hotel,it's central location to everything along with the amazing city views. However it was Robert out front that made my trip that much more amazing! He was so helpful when it came To recommendations or directions. Every time I came back to...

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Helpful?
Thank Sarah S
martplaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Sarah, We could not be more pleased to learn of the 5-star experience and levels of service you received from our Assistant Front Office Manager, Robert. Robert is a truly valued member of our team and we’re happy he made such a memorable impression during on your stay with us at the Holiday Inn Chicago Mart Plaza River North....

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06/06/2017 07/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enhance your family vacation, corporate travel, or romantic getaway by staying at the Holiday Inn Chicago Mart Plaza River North. Located atop the Chicago Sun-Times building presenting the best views of the Windy City from a unique 15th floor atrium lobby, our full-service hotel welcomes you with 521 newly redesigned guestrooms and suites, stellar service, and premium amenities that are most comforting to both leisure and business travelers. Amenities includes complimentary Wi-Fi throughout guestrooms and lobby, LCD flat-screen TVs with cable, premium channel access, and Pay Per View movies, over sized work desk, heated indoor atrium pool, 24-hour fitness facility, complimentary business center, and Concierge services. Guests of the contemporary Mart Plaza will find themselves in the middle of downtown Chicago's bustling River North area offering the top restaurant and nightlife options, within walking distance of the Loop, the main business district, and Michigan Avenue, aka the "Magnificent Mile" where chic shops and restaurants abound. Walk across the fully enclosed pedway into the Merchandise Mart where you can ride a train to just about anywhere in the city, including attractions like Navy Pier and Millennium Park. Plan a visit to Chicago and let the Mart Plaza and our award-winning staff provide you with a memorable experience and lasting impression. The Holiday Inn Chicago Mart Plaza River North is located 3 miles from Chicago's McCormick Convention Center, 12 miles from Midway International Airport, and 18 miles from O'Hare International Airport. ... more   less 

Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Region: United States > Illinois > Chicago > Near North Side
Price Range: $211 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
Number of rooms: 521
Reservation Options:
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Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn
Hotel Style:
#77 Family Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Mart Plaza River North staff and other travellers.
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Questions? Get answers from Holiday Inn Chicago Mart Plaza River North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view”
Metsin2007, 24 May 2017 | Read review
“Junior suites are very spacious.”
361JeffM, 16 May 2017 | Read review
“Ask for a room facing south for best views.”
kerryo46, 16 May 2017 | Read review
“make sure you get the corner rooms with lots of windows and awesome view.”
Jazzman0096, 12 May 2017 | Read review
“High floor, river view.”
FaustoAlvarez, 4 May 2017 | Read review
5 of 5
AMOMA
USD 323* /night
View Deal
HolidayInn.comUSD 410
PricelineUSD 447
HotelQuicklyUSD 355
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Prices are for 1 room, 2 adults
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