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Wyndham Grand Chicago Riverfront

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Traveller (1441)
Room & Suite (883)
Dining (37)
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Overview
  • Excellent53%
  • Very good31%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“the river”(560 reviews)
“great location”(608 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,193)
There are newer reviews for Wyndham Grand Chicago Riverfront
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Traveller rating
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2,394
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555
199
101
Show reviews that mention
All reviewsthe rivergreat locationa river view roomtrump towerthe penthousewithin walking distancethe magnificent milecorner roomlarge roommillennium parkthe loopvalet parkingmichigan avenuehotel restaurantnavy pierdefinitely stay here againart institute
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691 - 695 of 4,728 reviews
Reviewed 14 April 2017

Have stayed in various hotels in Chicago, and this is the only one I would make a point of staying at again. The hotel was quiet, no noise from the hallway, huge bathroom with nice walk in shower. Room was clean with small fridge, and...More

Thank ASJM
Response from Juli C, Director of Rooms at Wyndham Grand Chicago RiverfrontResponded 15 April 2017

Dear ASJM, We are very pleased to read that you have stayed in various hotels in Chicago, and you will be coming back with us. We will certainly take your comments for further encouragement amongst the team. We are looking forward that you will visit...More

Reviewed 13 April 2017

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Review collected in partnership with Wyndham Hotel and Resorts
Response from Juli C, Director of Rooms at Wyndham Grand Chicago RiverfrontResponded 15 April 2017

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Reviewed 13 April 2017

Given the price, I was not happy with the quality of the customer service from the front desk or the quality and condition of the room. The room I stayed in had a broken lock. Upon checking out, I informed the front desk. They thank...More

Thank claudianicolewhi2016
Response from Juli C, Director of Rooms at Wyndham Grand Chicago RiverfrontResponded 15 April 2017

Dear claudianicolewhi2016, Thank you for your comments regarding your recent stay. Although we continually strive for excellence, there are times when our guests may experience less than acceptable service or perceived value for their money. We are very aware that travelers are looking for the...More

Reviewed 12 April 2017

the room looks very nice when you walk in....but that is about it...the bed was comfortable...but the covers were heavy and did not quite cover the whole bed...seems like a queen cover on a king sized bed. The bathroom looks really nice but the huge...More

1  Thank Nancy R
Response from Juli C, Director of Rooms at Wyndham Grand Chicago RiverfrontResponded 13 April 2017

Der Nancy R, Thank you for choosing the Wyndham Grand Chicago Riverfront and for sharing your feedback. Please accept our apologies for you inconvenience, it is our goal to provide the service and value you deserve. I will be more than happy to assist you...More

Reviewed 11 April 2017 via mobile

This hotel is centrally located in the downtown area. Walking distance to shopping, restaurants and attractions. Hotel staff is very helpful and professional in all our interactions with them. Housekeeping was wonderful and rooms very clean and large.More

Thank Coleen O
Response from Juli C, Director of Rooms at Wyndham Grand Chicago RiverfrontResponded 12 April 2017

Dear Coleen O, Thank you very much for sharing your travel experience you had with Wyndham Grand Chicago Riverfront.The facts that you mention that perfect location, spacious room and friendly staff means a lot to us. We love to read that you had a great...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 177 - USD 543 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Spa Hotel in Chicago
#29 Romantic Hotel in Chicago
#30 Green Hotel in Chicago
#33 Family Hotel in Chicago
#45 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 177 - USD 543 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Spa Hotel in Chicago
#29 Romantic Hotel in Chicago
#30 Green Hotel in Chicago
#33 Family Hotel in Chicago
#45 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1441)
Room & Suite (883)
Dining (37)
Pool & Beach (7)
Amenities (59)
Business Centre & Event Rooms (12)
Family and Play Areas (3)
Questions & Answers
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73Cally
5 June 2018|
AnswerShow all 5 answers
Response from Catherine B | Reviewed this property |
very short walking distance
0
Votes
Jastine D
5 June 2018|
AnswerShow all 5 answers
Response from jtb1973 | Reviewed this property |
Yes, i remember we left our luggages in the concierge and they willingly held it for us. They were alot but very accomodating. No payment for their storing....
0
Votes
aliciaburlie
25 May 2018|
AnswerShow all 4 answers
Response from tkf98 | Reviewed this property |
We had a king on the 12th floor and had both a shower and a deep bath tub. I have no idea how the tubs are distributed. Sounds like a call the hotel question.
0
Votes
Room Tips
"Worth paying extra for a river view room!!!!!"
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"No quiet rooms, you can hear doors slamming as guests leave their rooms"
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"River view room best views"
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"18th floor was quiet. West end of floor might offer better views than the Trump"
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