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Hilton Chicago

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Traveller (1329)
Room & Suite (622)
Dining (50)
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Overview
  • Excellent39%
  • Very good31%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“grant park”(445 reviews)
“irish pub”(126 reviews)
“executive floor”(175 reviews)
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
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Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,490)
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All reviewsgrant parkirish pubexecutive floorgrand ballroomfull bathroomsfield museumhistoric hotelshedd aquariummichigan avelake viewhuge hoteltwo double bedsbuckingham fountainart institutefitness centeran upgradeself parking
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1,271 - 1,275 of 5,103 reviews
A TripAdvisor Member
1
Reviewed 23 June 2016 via mobile

I stayed four nights for a conference. The housekeeping during the stay was appalling. We didn't receive service one day and after one cleaning the bed was half-made showing the exposed mattress pad. New towels left after having the room serviced were dirty. Each night...More

Thank A TripAdvisor Member
Response from Kathy H, Manager at Hilton ChicagoResponded 2 July 2016

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. I sincerely apologize for the inconveniences and very poor housekeeping service you experienced during your stay. I assure you, the situations you mentioned are uncommon at our hotel...More

Reviewed 23 June 2016 via mobile

We stayed here for 6 nights. Located in the 700 block of S. Michigan, it's only a short ride to the convention center. Great parks with running and bike paths are across the street. Any restaurant is only a short cab ride away as well....More

Thank dshaw115
Response from Kathy H, Manager at Hilton ChicagoResponded 24 June 2016

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and location. I was pleased to hear you enjoyed Herb N’...More

Reviewed 22 June 2016

I stayed at a few Hilton and many Hamptons by Hilton. Love them. For the last 2 years I’ve spent 6+ months in 40+ hotels. This one, Hilton Chicago is the WORST of all. I arrived to this iconic and historic building. My first impression...More

3  Thank Peter S
Response from Kathy H, Manager at Hilton ChicagoResponded 6 July 2016

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. I would like to apologize for the inconveniences you experienced during your stay, and the negative impression you have of our hotel. Thank you for making us aware...More

Reviewed 22 June 2016

The staff was very friendly and helpful right from the check in as well as the executive club. My room was absolutely beautiful and very clean with a beautiful view of Chicago Lake. The fitness center is state of the art and the pool was...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Connie E
Response from Kathy H, Manager at Hilton ChicagoResponded 24 June 2016

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff....More

Reviewed 22 June 2016

I normally don't do reviews but I had to after spending 300 a night here. This place was one of the best hotels I've stayed at just for looks. But when it came to the room it was horrible. The fridge didn't work and you...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 929todds
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 176 - USD 479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#65 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 176 - USD 479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#65 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1329)
Room & Suite (622)
Dining (50)
Pool & Beach (37)
Amenities (69)
Business Centre & Event Rooms (21)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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samjry
11 April 2018|
AnswerShow all 7 answers
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. We have some great options for you, but it really depends on what you are looking for. On property we have a great quick service restaurant called Herb n’ Kitchen with premade... More
1
Vote
8 April 2018|
Answer
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. We are happy to know that you enjoyed the pound cake that was serve during breakfast. Please contact our Executive Chef at the Hilton Chicago at 312-922-4400 regarding your... More
0
Votes
samjry
25 March 2018|
AnswerShow all 5 answers
Response from DSHBOLDLY007 | Reviewed this property |
Yes, definitely. There is a general path from the park to those two venues. An Uber is probably a better option at night.
2
Votes
Room Tips
"Any room with adjoining doors will be VERY noisy. You will hear everything your neighbors say and do."
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"Corner room with a lakeview"
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"Front rooms have a great view of the park"
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"Get a lake view room. I had a corner room. Excellent"
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