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Hilton Chicago

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#96 of 187 Hotels in Chicago
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1 room 2 adults 0 children
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Hilton Chicago
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4,747 Reviews from our TripAdvisor Community

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Showing 4,420: English reviews
Grand Rapids, Michigan
Reviewed 21 August 2015

We traveled to Chicago via Amtrak and our train arrived around 9:00 AM. We walked about a mile to the Hilton. We knew we were there way too early to check in so we went to the desk to see about stowing our luggage someplace while we enjoyed some tourist activities. Service at reception was excellent. My co-worker's room was...

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Helpful?
Thank pinnacle-project
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our staff. I was pleased to hear you enjoyed your room accommodations, Kitty’s and Herb N’...

St.Petes Beach,FL.
Reviewed 21 August 2015

Wish I would have had my own pillow but everything was nice. Never stayed in a room with 2 bathrooms. The staff was very helpful and the location to the red line was perfect for our trip to Wrigley Field. Two ball games to see the Detroit Tigers to beat the Cubs. Red line was 3.00$ one way. Buy your...

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Helpful?
Thank George S
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our staff. I was pleased to hear you enjoyed your two bathrooms room accommodations and that...

Waltham, Massachusetts
Reviewed 21 August 2015

I have stayed at this Hilton most times I am in Chicago. While I have always enjoyed it and do recommend it, I was a bit disappointed this time around. After having problems with the tv and internet (due to a lightening storm....so yes, I get it), I tried to find out the problem and connect with a manager. While...

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Helpful?
Thank daksterinwaltham
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and great location. Please accept my sincere apology for any disappointment you experienced with the level of service you received from our staff. Your experience is...

Joplin, Missouri
Reviewed 21 August 2015

I was very excited to find out our company was putting us in the Hilton until I read a few of the reviews. I still went with an open mind and have mixed feelings about this piece of Chicago history... The service was great - no complaints there. Housekeeping did an excellent job. The room was nice, but had the...

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Helpful?
Thank Pearlized80
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff especially, Housekeeping. I was pleased to hear you enjoyed your room accommodations and our history...

Reviewed 21 August 2015

This a great hotel with a lot of history! You'll have to visit to read about all the presidents and dignitaries that have visited! It's also in a good location to the lake, park, shopping and food! The motel itself is beautiful and current with nice size rooms. Ours wasn't a suite, but it had two restrooms, which was great...

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Helpful?
Thank Steve S
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our great hotel and good location. I was pleased to hear you enjoyed your stay and your two bathrooms room accommodations. It’s always good to hear we are...

Bolingbrook, Illinois, United States
Reviewed 21 August 2015

We stayed here earlier this year as a get away from our children. The rooms could surely use an update to bring them into the millenium. But the other amenities from the pool, restauraunts, excercise facilities, location and everything else was perfect! I would stay again for the points that we earn and the location. But if you are looking...

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Helpful?
Thank Chimere H
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and location. I was pleased to hear you enjoyed our pool, restaurants and athletic center. Please accept my sincere apology for any disappointment you experienced with...

Boston, Massachusetts
Reviewed 20 August 2015

The quick good: Decent location near the Park and within walking distance to shopping and restaurants. And the lobby is old and grande with sweeping staircases. You start to think the hotel will be ok. Until the rooms! The rest is all bad. The rooms are just totally disgusting. And not just a bit old, but rather dirty. Here are...

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Helpful?
Thank njgalinbos
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our location. Please accept my sincere apology for the disappointments you experienced with your room accommodations and that you received a room with connecting door. I hope you...

Millstadt
Reviewed 19 August 2015

We were late getting in to Chicago and had to leave early so we really didn't get to enjoy the convenient location nor the amenities of this hotel. The hotel; allowed me to check in by phone so the room was ready and all I had to do was pick up the keys which saved time. The bellman offered to...

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Helpful?
Thank Jackie M
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, convenient location and with the quality of service you received from the staff. I was pleased to hear you enjoyed your room accommodations and that you...

Dayton, United States
Reviewed 19 August 2015

There were cobwebs in the bathroom over the window and little dust bit on the nightstand. I could hear my neighbors talking in the hallway and entering/leaving their rooms. Your bell staff are EXCELLENT they took the time to talk with me and were very good historians about the hotel. Overall the stay was great but for the cost of...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Karen B
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff especially, Guest Services. I was pleased to hear you had a great stay! It’s always...

Chicago, United States
Reviewed 19 August 2015

My room was in the old section of the hotel - King bed in average size room. The bathroom was not modern but clean. Two downsides: toilet had to be flushed 3 times; the power of the shower could have been better. But there was plenty of hot water - a plus. The room overlooked Grant Park and Lake Michigan...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mary Leigh B
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel. I was pleased to hear you enjoyed your stay. It’s always good to hear we are meeting the expectations our guests come to expect and deserve....

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chicago Hilton
Chicago Hilton
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more   less 

Additional Information about Hilton Chicago

Address: 720 South Michigan Avenue, Chicago, IL 60605-2116
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $232 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago 4*
Number of rooms: 1454
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Travelocity, Priceline, Hotels.com and Jetsetter so you can book your Hilton Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Towers Chicago
Hilton Chgo Hotel
Hotel Style:
#20 Green Hotel in Chicago
#59 Luxury Hotel in Chicago
#68 Family Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago staff and other travellers.
59 questions
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London, United Kingdom
Ramstein-Miesenbach, Germany
over a year ago
Murray, Kentucky, United States
5 months ago
Orange County, California

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Questions? Get answers from Hilton Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with lake view”
 of 5 bubbles trevorw896, 19 Mar 2017 | Read review
“All rooms are good but the ones facing the lake have the best view.”
 of 5 bubbles ScubaZone, 17 Mar 2017 | Read review
“We had a corner room on a higher floor - very quiet!!”
 of 5 bubbles I3283LUsusanp, 14 Mar 2017 | Read review
“they have big rooms ,can accomodate 4 persons , 2 king sized beds and 2 bathrooms”
 of 5 bubbles mohamedes71, 13 Mar 2017 | Read review
“join hilton honors so you get free wifi and so you can choose your own room on the app”
 of 5 bubbles Camilla304, 7 Mar 2017 | Read review
5 of 5