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Hilton Chicago

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Traveller (1334)
Room & Suite (622)
Dining (50)
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Overview
  • Excellent39%
  • Very good31%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“grant park”(445 reviews)
“irish pub”(126 reviews)
“executive floor”(175 reviews)
AMENITIES
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,541)
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Traveller rating
1,953
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1,953
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11 - 15 of 5,150 reviews
Reviewed 6 days ago via mobile

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Thank mohdfahad071984
Response from Kathy H, Manager at Hilton ChicagoResponded 6 days ago

Dear Valued Guest, Thank you for taking the time to provide your feedback in regards to your recent stay. We are committed to taking care of our guests and wanted to ask if you would be willing to provide us with detailed feedback regarding your...More

Reviewed 1 week ago via mobile

Rotting food was left in the mini fridge from previous guests. Water was coming from the light fixture in the bathroom. The gym is not included with the stay, $15/day on top of insanely high room rates. Check out other hotels in the area if...More

Thank Tony B
Response from Kathy H, Manager at Hilton ChicagoResponded 6 days ago

Dear Valued Guest, We sincerely apologize for what happened during your last visit to the Hilton Chicago. This is certainly not the normal high level of service we provide. Please know that your experience does not reflect the overall performance of our hotel when it...More

Reviewed 1 week ago via mobile

I love going back in time at grand places such as this hotel and it’s sister, the Palmer House. It’s fun to sample the elegance of another era while still able to access modern essentials. This was another perfect stay, no complaints or issues, and...More

Thank Lambjr
Response from Kathy H, Manager at Hilton ChicagoResponded 6 days ago

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay at the Hilton Chicago. It was a pleasure to learn of your appreciation with the quality of service of our staff. It is always great to hear what...More

Reviewed 1 week ago

We stayed here because of a prior stay that was pleasant. Upon arrival the hotel tried to place us in a double room, although we had booked a double double (2 beds 2 baths). We had to show them the paperwork as they didn't believe...More

Thank S B
Response from Kathy H, Manager at Hilton ChicagoResponded 1 week ago

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay at the Hilton Chicago. We genuinely apologize for the lack of service and empathy you experienced with our staff. This is certainly not the normal high level of...More

Reviewed 1 week ago

This hotel was located in a very convenient location for us being we were going to the Auditorium Theater. There are plenty of restaurants nearby. There is also a restaurant in the hotel; Kitty O'Shea's; they have very good food. The hotel has a bar...More

Thank Jamie C
Response from Kathy H, Manager at Hilton ChicagoResponded 1 week ago

Dear Valued Guest, It was our pleasure to give you with the highest standard of excellent service. Thank you for your comprehensive, positive review of our facilities and for sharing your knowledge about the site, attractions and rich history of the Hilton Chicago. Learning more...More

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Most Booked Properties in Chicago
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 146 - USD 521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#67 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 146 - USD 521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#67 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1334)
Room & Suite (622)
Dining (50)
Pool & Beach (37)
Amenities (69)
Business Centre & Event Rooms (21)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
396george1967
27 April 2018|
AnswerShow all 8 answers
Response from profcarr | Reviewed this property |
You do not
1
Vote
samjry
11 April 2018|
AnswerShow all 8 answers
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. We have some great options for you, but it really depends on what you are looking for. On property we have a great quick service restaurant called Herb n’ Kitchen with premade... More
1
Vote
Room Tips
"Try to get a room that does not face a CTA line. Very noisy!"
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"Ask for a room away from the train or use the on-line app to choose your room before checking-in."
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"Stay away from the elevators as this is a conference hotel"
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"The upper floors are quiet."
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