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Hilton Chicago

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Traveller (1404)
Room & Suite (660)
Dining (61)
Overview
  • Excellent39%
  • Very good31%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“grant park”(452 reviews)
“irish pub”(128 reviews)
“executive floor”(176 reviews)
AMENITIES
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,659)
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5,263 results
Traveller rating
1,996
1,633
959
444
231
Traveller type
Time of year
LanguageEnglish
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1,996
1,633
959
444
231
Show reviews that mention
All reviewsgrant parkirish pubexecutive floorgrand ballroombeautiful hotelfull bathroomsfield museumrenovated roomshedd aquariummichigan avelake viewhuge hotelbuckingham fountaintwo double bedsfitness centerart instituteself parking
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1 - 5 of 5,263 reviews
Reviewed yesterday

I just started a six day business/personal travel trip and broke my foot the first night. All the hotel staff was attentive and genuinely concerned about my well being. The doormen (especially Rufus) went out of there way to help me and my knee scooter...More

Thank Laura961962
Hotel's Favourite
Reviewed 29 May 2018 via mobile

Wow. Got great rate and a great room. Appears these used to be two smaller rooms that have been combined as their are two bathrooms in my two queen room (one is smallish). Really nice, big room with fridge but no microwave. Paid extra for...More

Thank Sue K
Response from Kathy H, Manager at Hilton ChicagoResponded 30 May 2018

Dear Valued Guest, Thank you for the detailed review of your past stay with us. We truly appreciate your comprehensive yet enlightening words about your experience in our hotel. It was a pleasure for us to give you the highest quality of service and accommodation....More

Reviewed 2 days ago

This hotel used to be such a classy place when I was a kid. You can see its history when you walk in , look up and there is a gorgeous elaborate ceiling and painting and two beautiful curving staircases. But you walk past that...More

Thank couplessPS
Response from Kathy H, Manager at Hilton ChicagoResponded yesterday

Dear Valued Guest, Thank you for taking the time to share your comments. Please accept our most sincere apologies for the dissatisfaction you experienced with the lack of service from our Guest Service Agent during your visit to the Hilton Chicago! We appreciate your feedback,...More

Reviewed 2 days ago via mobile

We “staycation” here a lot and I feel like it’s not as nice as it used to be. The room we got was small and dark, and for the price we were paying I was very disappointed. I replied to the front desk text that...More

Thank rebeccataigar
Response from Kathy H, Manager at Hilton ChicagoResponded yesterday

Dear Valued Guest, Thank you for taking the time to share your comments. We genuinely apologize for the dissatisfaction you experienced with the size and location of your room. I am also sorry for the delay in the response to the text message you sent,...More

Reviewed 2 days ago

Overall the Staff was very good, ALICIA at the reception was kind and the registration was OK. Vincente at the breakfast area as well, very good and caring for us. The Electrician that fixed our Air Con was as well super nice and caring, these...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Jose P
Response from Kathy H, Manager at Hilton ChicagoResponded yesterday

Dear Valued Guest, Thank you for taking the time to share your comments. We genuinely apologize for the dissatisfaction you experienced during your stay. I have shared your concerns and commendations with our management team in the appropriate departments for consideration and review. I am...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 146 - USD 508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#69 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 146 - USD 508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#69 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1404)
Room & Suite (660)
Dining (61)
Pool & Beach (38)
Amenities (69)
Business Centre & Event Rooms (27)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
LoveYucatan
6 June 2018|
AnswerShow all 4 answers
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. We do have a Cuisinart dual cup coffee maker in our guestrooms. Best regards!
0
Votes
TallyLassy850
27 May 2018|
Answer
Response from LilyMae99 | Reviewed this property |
Ohare Lyft is only $40. The airport is super easy to navigate. I would do this option instead of train with bags.
0
Votes
396george1967
27 April 2018|
AnswerShow all 10 answers
Response from profcarr | Reviewed this property |
You do not
1
Vote
Room Tips
"There are some rooms that have 2 full size beds and two bath rooms which is a nice option if traveling with..."
Read review
"Book a guaranteed King if you want one- especially if you are a late arrival.. Also go high- there is a lot..."
Read review
"Choose a frontage room."