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BEST WESTERN Plus Hawthorne Terrace Hotel

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#35 of 187 Hotels in Chicago
Certificate of Excellence
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BEST WESTERN Plus Hawthorne Terrace Hotel
BEST WESTERN Plus Hawthorne Terrace Hotel
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833 Reviews from our TripAdvisor Community

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Showing 809: English reviews
INDIANAPOLIS, United States
Reviewed 24 March 2016

I enjoyed my four day stay while visiting my daughter in Lake View. This hotel was very convenient to the area. The staff was very professional as well. The room was spacious and well maintained. I will be staying here again.

Review collected in partnership with Best Western
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Helpful?
Thank Cheryl H
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Cheryl H, Thank you so much for taking the time to share your experience with us. We always appreciate receiving feedback from our guests. I am very pleased you enjoyed the hotel amenities, the service of our staff, and also the convenient location. We look forward to welcoming you again next time you visit your daughter. We will be...

Reviewed 15 March 2016

friendly staff! awesome location. very clean with a great fitness center and good breakfast. i would highly recommend staying here close to downtown without the price and the noise! I felt real comfortable with my 2 young children

Review collected in partnership with Best Western
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Helpful?
Thank M3437UGandrewc
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear M3437UGandrewc, Thank you so much for the lovely review. I am so pleased that you and your family enjoyed your stay with us. We appreciate that you took the time to share your feedback regarding the hotel and all the amenities we offer. I am sure it will help other travelers when deciding where to stay during their visit...

Wareham, Massachusetts
Reviewed 14 March 2016

Unique room - very stylish. Obviously and older, elegant hotel purchased by Best Western.Great location, easy to get to public transportation, lots of stores and restaurants you can walk to. If you bring a car, it does cost to park (as most downtown hotels).

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Helpful?
Thank MaryEllenH1281
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear MaryEllenH1281, I am so glad you appreciated the uniqueness of our Best Western. We are very proud to be part of such a great hotel brand. I am glad that you found the location very convenient to your needs. We hope to have the chance to welcome you again. Should your travels bring you back to our area, we...

Livonia, Michigan
Reviewed 14 March 2016

We recently stayed here for a weekend. The location was handy to where our daughter lives. Adjacent parking for $38 a day so we left the car there and took other transportation. Good breakfast included with our stay. Nice service at front desk with a cozy fireplace and sitting area in the lobby.

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Helpful?
Thank readingteach627
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear readingteach627, Thank for choosing to stay with us. We are thankful that you took the time to share your feedback regarding your experience. It means a lot to us. I am pleased you enjoyed the hotel and the amenities we have to offer. We hope we have another chance to welcome you again next time your travels bring you...

Reviewed 11 March 2016

I have stayed at this hotel for the past three years for a local bowling tournament. Friendly and courteous staff, large well appointed guest rooms. And the hot tub and sauna are a nice way to unwind in the fitness room.

Review collected in partnership with Best Western
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Helpful?
Thank Jim M
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Jim M, Thank you so much for you continued support. We truly appreciate your loyalty. I hope you did well at the tournament if you one of the bowlers. I love bowling and even worked at a bowling alley as a young adult. We are glad to know you are able to find a home with us while you...

Chicago, Illinois
Reviewed 11 March 2016

I really enjoyed the friendly staff and the room were very stylish and my wife feel in love with the bathroom we had the 2 bedroom suite and it was fantastic . We really look forward to spending a nice romantic stay in the next couple of weeks

Review collected in partnership with this hotel
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Helpful?
Thank calvonm
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear calvonm, Thank you so much for taking the time to share your experience with us regarding your visit to our hotel. I am so happy your wife loved the bathroom, it has the best rainfall showerhead to help you feel relaxed and invigorated. We look forward to welcoming you again when you and your wife find time for that...

St Louis, United States
Reviewed 8 March 2016

The location was great for my stay. Rooms were clean. Staff was pleasant. Continental breakfast was mediocre but there was a starbucks less than a block away. Room decor was nice. The fridge in room could have been cooler. Beds were fair.

Review collected in partnership with Best Western
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1Thank Jeffrey R
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Jeffrey R, Thank you so much for taking the time to review our hotel. We appreciate your feedback along with other travelers who are thinking of staying with us. We are making improvements on our breakfast and testing some new product so we hope you will visit us again and we will see if we can take that mediocre...

North Chicago, Illinois
Reviewed 8 March 2016

Excellent service, wonderful maid service including breakfast great security, overall I rate the total experience excellent. There are a few repairs that need to be made such as fixing the hardwood flooring in the Suites

Review collected in partnership with this hotel
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Helpful?
1Thank Donald H
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Donald H, Thank you so much for sharing your feedback with us and other travelers who may be looking to stay with us. We greatly appreciate your time. I am so pleased you enjoyed the hotel and the amenities we have to offer. We are in the process of repairing some of the hardwood flooring in the suites now....

Nanuet, New York
Reviewed 8 March 2016

Everything was lovely. I did not get any assistance with my luggage, but I did feel that if I needed it , staff would provide. Nice not to be tipping people every time one turns around. Staff was always pleasant and helpful. The included serve yourself breakfast had everything one could want. I would stay again next time i visit...

Review collected in partnership with this hotel
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Helpful?
Thank rkolar216
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear rkolar216, Thank you for the wonderful compliments. We are so happy to hear you appreciated the amenities and the friendliness of our staff. We would have most definitely assisted you with luggage if you requested it. We don't have a bellman but our staff are always willing to help a guest in need. We would love to welcome you...

Las Vegas, Nevada
Reviewed 7 March 2016

I usually stay at this hotel when in Chicago on business. It is three miles from the office with a grocery next door. The staff are always friendly. This is a good value for me with my AAA discount. There are good restaurants within walking distance, and the breakfast is good.

Review collected in partnership with this hotel
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Helpful?
Thank catyago
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear catyago, Thank you for sharing your feedback and letting us know what you like about us most. Also, thank you for being a loyal guest and choosing us when you are in the neighborhood. I will be sure to share your compliments with the staff. We are happy to be here when you need us. We look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
When you stay at Hawthorne Terrace, you become a part of an amazing community - a community with great heart, culture and a passion for diverse experiences, all nestled in the vibrant Lakeview East neighborhood of Chicago. Whether you seek adventurous dining, a vigorous run along Chicago's lake shore, one-of-a-kind boutique shops, a late night club scene, or coffee and a quiet evening stroll, Hawthorne Terrace is your threshold to this extraordinary community where we encourage you to Live. Play. Stay. Like a Local. ... more   less 

Additional Information about BEST WESTERN Plus Hawthorne Terrace Hotel

Address: 3434 N Broadway Avenue, Chicago, IL 60657-2516
Region: United States > Illinois > Chicago > Lakeview
Price Range: $202 - $586 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Hawthorne Terrace Hotel 3*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Travelocity so you can book your BEST WESTERN Plus Hawthorne Terrace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Chicago
Best Western Chicago
Chicago Best Western
Hotel Style:
#20 Family Hotel in Chicago
#59 Romantic Hotel in Chicago
#72 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Hawthorne Terrace Hotel staff and other travellers.
10 questions
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Wisconsin
Sterling
Washington DC, District of Columbia
5 days ago
Sterling
Indianapolis, Indiana
3 months ago

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Questions? Get answers from BEST WESTERN Plus Hawthorne Terrace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was upgraded to a king suite which was perfect for me. ”
 of 5 bubbles linnief2017, 17 Mar 2017 | Read review
“ask for one.”
 of 5 bubbles mwa1013, 10 Feb 2017 | Read review
“Furniture a bit dated. Bathroom needs updated if billed as jacuzzi tub. ”
 of 5 bubbles Michaelbqwerty, 9 Feb 2017 | Read review
“bring your bathing suit, hot tub is wonderful”
 of 5 bubbles bookittt, 8 Feb 2017 | Read review
“Ask for a room facing the street, not the parking building next door.”
 of 5 bubbles sandiegoaries, 26 Jan 2017 | Read review
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