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BEST WESTERN Plus Hawthorne Terrace Hotel

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#35 of 186 Hotels in Chicago
Certificate of Excellence
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BEST WESTERN Plus Hawthorne Terrace Hotel
BEST WESTERN Plus Hawthorne Terrace Hotel
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826 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Plus Hawthorne Terrace Hotel
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Showing 802: English reviews
Syracuse, New York
Reviewed 4 weeks ago via mobile

My daughter and I stayed two night here and loved the location and it's close proximity to navy pier, Wrigley field and some great museums. The hotel room was spacious, clean and quiet. The staff was friendly and helpful with suggestions where to eat in the neighborhood and local attractions. The free breakfast was great too and could be enjoyed...

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Helpful?
1Thank Karfis
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, We are extremely pleased to read your review and would enjoy to welcome you back. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

San Diego, California
Reviewed 4 weeks ago

I was here for almost two months, in December, 2016 and January, 2017. The entire staff was very warm and efficient. I felt very well taken care of. Any small problems were addressed and corrected quickly. The housekeepers were very helpful and friendly, and the maintenance man was very quick to repair my broken shower. There was one particularly outstanding...

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Helpful?
2Thank sandiegoaries
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, We are extremely pleased to read your review and would enjoy to welcome you back. Kwame was our employee of the year 2016 and surely stands out consistency in guests expirirences. Our staff truly cares with Genuine hospitality. See you soon. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Reviewed 4 weeks ago via mobile

Great hotel for a quick stay, front staff was awesome, hotel was clean, room really clean. Although I appreciate the great work house keeping did they are a little pushy. I did ask for a late check out instead of the 12 pm check out I needed an extra hour which was told when checking in that wouldn't be a...

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Helpful?
1Thank Fredo P
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, I would like to personally ensure that there is no doubt that we appreciate your choice in choosing BWHT, and the trust that goes along with this. We will share your constructive comments with our staff to demonstrate the importance of appreciating "every guest, every time". It will also enlighten our team to understand how very...

Bay City, Michigan
Reviewed 4 weeks ago

The front desk was very welcoming and helpful at check in. The room was clean and spacious. We actually had a suite which included a refrigerator and a separate sitting area with television (it was less than $10 more per night). The beds were very comfortable and the bathroom was large. The location of the hotel is on Broadway which...

Review collected in partnership with this hotel
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Helpful?
2Thank IrishBride85
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for your review, Our staff truly cares with Genuine hospitality. See you soon. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Reviewed 5 weeks ago via mobile

Picked this property given its location to friends living in the Wrigleyville area. Was a nice and cozy little hotel with all the standard amenities. Was also within walking distance to a couple of grocery stores as well as some great restaurants. Staff was also courteous and helpful.

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Helpful?
Thank Frank A
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for your review, Our location is embedded on vibrant Lakeview East neighborhood of Chicago with one-of-a-kind boutique shops, a late night club scene, or coffee and a quiet evening stroll, while allowing a short walk to Wrigley Field or Lake shore. Our team pays attention to details and ensures guest have a memorable stay with genuine hospitality. Mauricio...

Indianapolis, Indiana
Reviewed 23 January 2017

My overall stay was very pleasant. It was only a one day vacation for me, escaping the day to day life back at home. I was a little bit early and they didn't have a room yet for me. They offered to hold my bags until the room was ready, which was nice because I was able to go out...

Review collected in partnership with Best Western
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Helpful?
Thank joshtimmerman
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for staying with us and the review. We enjoy our guests to share, what can we do different or better, for their next stay. The Hotel is constantly sold out on Fridays and Saturdays, preventing often accommodating early check in. We will have our IT team test the WIFI signal. See you soon. Best Regards, Mauricio Martins 773.244.3434...

Chicago's North Shore, Illinois
Reviewed 22 January 2017

This is a wonderful place to stay in Lakeview. The area is full of restaurants and shops. Very easy to get downtown and Lake Michigan! Extremely friendly people in this area. This hotel has amazing suites!

Review collected in partnership with Best Western
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Helpful?
Thank robertsC4114ID
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, We are extremely pleased to read you review, our location is certainly unique in one of the Best Neighborhoods of Chicago. See you back soon. Mauricio Martins General Manager 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Indiana
Reviewed 17 January 2017

In a great neighborhood on Broadway Street in Chicago. Lots of interesting shops and restaurants nearby including a Treasure Island grocery store virtually next door. Room had hard wood floors and was quiet. Annoying heating sensor energy efficiency device meant the heating system seemed to be on auto pilot, not under guest control. Key system was not working when I...

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Helpful?
1Thank 2Midwest
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for your review, Our location is embedded on vibrant Lakeview East neighborhood of Chicago with one-of-a-kind boutique shops, a late night club scene, or coffee and a quiet evening stroll, while allowing a short walk to Wrigley Field or Lake shore. Our team pays attention to details and ensures guest have a memorable stay. Mauricio Martins 773.244.3434 Hotel...

Saint Louis, Missouri
Reviewed 16 January 2017

We loved this sweet little hotel. Close to everything and great staff. Our only complaint were beds were hard, but staff gave us a comforter to sleep on top to aid with this difficulty! Breakfast had many healthy options. We sat in lobby in front of the fire and really enjoyed our stay!

Review collected in partnership with Best Western
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Helpful?
Thank MamaShuk
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for your review, Our staff truly cares with Genuine hospitality. See you soon. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Reviewed 14 January 2017 via mobile

The hotel is on a beautiful neighborhood. Good to walk and check local businesses! Its close to big city, 20 min ride. Use UBER its cheaper:) The room was decent and had a comfortable bed. I will definitely come back😉

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Helpful?
Thank Laura C
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, It’s really good to read your review. Besides the complimentary amenities we offer such as: the Flawless WIFI; Business Center; Endless choices for breakfast; bottles of water; newspapers and so much more, it’s our exclusive location that truly makes you feel at home, along with the outstanding staff displaying a genuine and caring culture to all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
When you stay at Hawthorne Terrace, you become a part of an amazing community - a community with great heart, culture and a passion for diverse experiences, all nestled in the vibrant Lakeview East neighborhood of Chicago. Whether you seek adventurous dining, a vigorous run along Chicago's lake shore, one-of-a-kind boutique shops, a late night club scene, or coffee and a quiet evening stroll, Hawthorne Terrace is your threshold to this extraordinary community where we encourage you to Live. Play. Stay. Like a Local. ... more   less 

Additional Information about BEST WESTERN Plus Hawthorne Terrace Hotel

Address: 3434 N Broadway Avenue, Chicago, IL 60657-2516
Region: United States > Illinois > Chicago > Lakeview
Price Range: $164 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Hawthorne Terrace Hotel 3*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Travelocity so you can book your BEST WESTERN Plus Hawthorne Terrace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Chicago
Best Western Chicago
Chicago Best Western
Hotel Style:
#20 Family Hotel in Chicago
#59 Romantic Hotel in Chicago
#72 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Hawthorne Terrace Hotel staff and other travellers.
7 questions
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Wisconsin
Indianapolis, Indiana
2 months ago
7 months ago
Massachusetts
9 months ago
Huntington, West Virginia

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Questions? Get answers from BEST WESTERN Plus Hawthorne Terrace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for one.”
 of 5 bubbles mwa1013, 10 Feb 2017 | Read review
“Furniture a bit dated. Bathroom needs updated if billed as jacuzzi tub. ”
 of 5 bubbles Michaelbqwerty, 9 Feb 2017 | Read review
“bring your bathing suit, hot tub is wonderful”
 of 5 bubbles bookittt, 8 Feb 2017 | Read review
“Ask for a room facing the street, not the parking building next door.”
 of 5 bubbles sandiegoaries, 26 Jan 2017 | Read review
“Pay for the suite if there's more than one person. My husband goes to bed early, and I was able to sit up without disturbing him. ”
 of 5 bubbles IrishBride85, 25 Jan 2017 | Read review
5 of 5