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BEST WESTERN Plus Hawthorne Terrace Hotel

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#35 of 187 Hotels in Chicago
Certificate of Excellence
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BEST WESTERN Plus Hawthorne Terrace Hotel
BEST WESTERN Plus Hawthorne Terrace Hotel
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832 Reviews from our TripAdvisor Community

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Showing 808: English reviews
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Philadelphia, Pennsylvania
Reviewed 1 week ago

For me, the location is great since my family lives nearby and I can walk to their house. The only issue for me would be the dramatic increase in price per night when you visit Chicago in the warmer months. They have great free breakfasts with a variety of choices.

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Helpful?
Thank Linnie F
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for your review, Our location is embedded on vibrant Lakeview East neighborhood of Chicago with one-of-a-kind boutique shops, a late night club scene, or coffee and a quiet evening stroll, while allowing a short walk to Wrigley Field or Lake shore. Our team pays attention to details and ensures guest have a memorable stay. Mauricio Martins 773.244.3434 Hotel...

Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

What a great experience our stay was! Mayra at the Front Desk was so friendly and helpful to us. And the room rates were incredibly reasonable. Price-wise, they were MUCH less expensive than the fancy Downtown Chicago hotels, and the rooms were SPOTLESS. The rooms also featured excellent amenities, they were beautifully decorated, and the WiFi worked perfectly. The breakfast...

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Helpful?
1Thank JEFF_K_1963
About Hotel's Favourite Review
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, It’s really good to read your review. Besides the complimentary amenities we offer such as: the Flawless WIFI; Business Center; Endless choices for breakfast; bottles of water; newspapers and so much more, it’s our exclusive location that truly makes you feel at home, along with the outstanding staff displaying a genuine and caring culture to all...

Washington DC, District of Columbia
Reviewed 1 week ago

One light bulb being out is one thing, but two is more than a coincidence-- especially when they're these new kind of bulbs we all have to use now. The name for them escapes me at the moment). Anyway, the front of the room was dark. I could only light the room by the bed. The HVAC system at the...

Review collected in partnership with Best Western
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Helpful?
Thank markr0bertr
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for your review, My sincere apologies for not providing a positive and memorable experience. We would like the opportunity to regain your confidence. Please contact me. The room will be inspected and the unit repaired, allowing you to choose us for all future stays. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Gurnee, Illinois
Reviewed 1 week ago

Hotel was clean, in a great location and the staff very helpful! Our check-in employee remembered that he had spoken to me on the phone for the reservation. That's impressive! We would definitely go back because it was want we had anticipated!

Review collected in partnership with Best Western
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Helpful?
Thank E2365LRjudyh
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, We are delighted to read your review. The Hotel location is surely exclusive and our staff truly cares in providing a positive and memorable experience. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Dallas, Texas
Reviewed 2 weeks ago

This was a great location! There's a grocery store next door...just in case you forget or need something! We were able to walk everywhere! I would highly recommend this hotel for business or pleasure!

Review collected in partnership with Best Western
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Helpful?
Thank Anne B
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for your review, Our location is embedded on vibrant Lakeview East neighborhood of Chicago with one-of-a-kind boutique shops, a late night club scene, or coffee and a quiet evening stroll, while allowing a short walk to Wrigley Field or Lake shore. Our team pays attention to details and ensures guest have a memorable stay. Mauricio Martins 773.244.3434 Hotel...

Reviewed 2 weeks ago

Fantastic room with a comfortable bed. The room had everything you could need on stay away from home. I loved the surprise silver wear that was available, along with the mini sink, fridge and microwave all tucked into a granite topped cabinet. That was all on point! The bathroom was surprisingly big and offered plenty of towels. I really liked...

Review collected in partnership with Best Western
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Helpful?
1Thank Gabby2U
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, We are extremely pleased to read you review, our location is certainly unique in one of the Best Neighborhoods of Chicago. Now that you have "discovered" us, we would sincerely enjoy to be your preferred Hotel. Mauricio Martins General Manager 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Reviewed 3 weeks ago

My husband and I enjoyed our visit to Chicago! This hotel was very convenient to he area where our son lives. We rested well in the comfortable bed and the staff was helpful and courteous. We enjoyed being in Wriggleyville and hope to return here again in the summer.

Review collected in partnership with Best Western
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Helpful?
2Thank tracylintonh
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, We are extremely pleased to read your review and would enjoy to welcome you back. Our staff truly cares with Genuine hospitality, allowing you to choose us for all future stays. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Fairway
Reviewed 3 weeks ago

I enjoyed my experience at the Hawthorne Terrace Hotel. If you're coming from Midway Airport, it's an easy train ride, and the young lady I spoke to gave excellent directions. Less than a half mile walk from the red line. Nice spacious room. Comfortable bed. Staff extremely pleasant and helpful

Review collected in partnership with Best Western
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Helpful?
2Thank Scott K
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, Great location, clean and comfortable rooms and a great staff! As a Cub fan, it is a great location. There are a number of great local restuarants and local bars in the neighborhood. There's also a great grocery store - Treasure Island - two-minutes away. Close to CTA, buses and Redline. What more could you ask?...

Sioux Lookout, Ontario, Canada
Reviewed 5 weeks ago

Staff are extremely friendly and helpful. Lakeview is a very nice/safe area only a 10 min and less than $10 Uber to downtown. Rooms are spacious with all the amenities. Maurizio (sp) the General Manager was fantastic. Parkade next door $40 US per night.

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Helpful?
2Thank ChefStacy
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, We are delighted to read your review. The Hotel location is surely exclusive and our staff truly cares in providing a positive and memorable experience. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Reviewed 15 February 2017

Great location, nice rooms, and friendly staff. We stayed her for a Wrigley Field concert, and it was very convenient to be within walking distance. The courtyard at the building entrance was an nice touch.

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Helpful?
3Thank AME326
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, We are extremely pleased to read you review, our location is certainly unique in one of the Best Neighborhoods of Chicago. Now that you have "discovered" us, we would sincerely enjoy to be your preferred Hotel. Mauricio Martins General Manager 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
When you stay at Hawthorne Terrace, you become a part of an amazing community - a community with great heart, culture and a passion for diverse experiences, all nestled in the vibrant Lakeview East neighborhood of Chicago. Whether you seek adventurous dining, a vigorous run along Chicago's lake shore, one-of-a-kind boutique shops, a late night club scene, or coffee and a quiet evening stroll, Hawthorne Terrace is your threshold to this extraordinary community where we encourage you to Live. Play. Stay. Like a Local. ... more   less 

Additional Information about BEST WESTERN Plus Hawthorne Terrace Hotel

Address: 3434 N Broadway Avenue, Chicago, IL 60657-2516
Region: United States > Illinois > Chicago > Lakeview
Price Range: $201 - $577 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Hawthorne Terrace Hotel 3*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Travelocity so you can book your BEST WESTERN Plus Hawthorne Terrace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Chicago
Best Western Chicago
Chicago Best Western
Hotel Style:
#20 Family Hotel in Chicago
#59 Romantic Hotel in Chicago
#72 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Hawthorne Terrace Hotel staff and other travellers.
10 questions
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Wisconsin
Washington DC, District of Columbia
2 days ago
Sterling
Sterling
Indianapolis, Indiana
3 months ago

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Questions? Get answers from BEST WESTERN Plus Hawthorne Terrace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was upgraded to a king suite which was perfect for me. ”
 of 5 bubbles linnief2017, 17 Mar 2017 | Read review
“ask for one.”
 of 5 bubbles mwa1013, 10 Feb 2017 | Read review
“Furniture a bit dated. Bathroom needs updated if billed as jacuzzi tub. ”
 of 5 bubbles Michaelbqwerty, 9 Feb 2017 | Read review
“bring your bathing suit, hot tub is wonderful”
 of 5 bubbles bookittt, 8 Feb 2017 | Read review
“Ask for a room facing the street, not the parking building next door.”
 of 5 bubbles sandiegoaries, 26 Jan 2017 | Read review
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