We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The James Chicago

Hotels.comUSD 187*
View Deal
#46 of 187 Hotels in Chicago
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 274*
USD 187*
USD 274*
USD 187*
USD 274*
USD 187*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
The James Chicago
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,123 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The James Chicago
See the most recent reviews
Showing 2,950: English reviews
Indianaolis
Reviewed 23 February 2015

There is nothing really special about this hotel. The rooms are well appointed but for a couple hundred a night you would expect them to be. The front desk is friendly and quick. You can walk to anything you want from downtown Chicago. The restaurant has a good breakfast. The bar is small and generally crowded at night. There is...

 Report
Helpful?
Thank IndianaolisAlex
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear IndianaolisAlex, Thank you for taking the time to share about your recent stay with us at The James Chicago. I appreciate your compliments of our very central location, efficient Front Desk team and vibrant Lobby Bar at David Burke's Primehouse. It is never our goal to provide an average experience and I apologize if we did not exceed your...

Boulder, Colorado
Reviewed 22 February 2015

This was our first time at the James and we loved it. We had reserved the Loft room which we did not like, dark, window faces ugly courtyard and odd layout. But the front desk staff, Christine, gave us another room, the apartment which was a corner room with lots of light and way better layout. My only complaint was...

Review collected in partnership with this hotel
 Report
Helpful?
Thank BevyJo
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear BevyJo, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear you and your husband chose us for a few days in Chicago, and that you had a great experience in your Apartment Suite thanks to our great location, courtesy car and the service provide by...

York
Reviewed 21 February 2015

Stayed five nights in this great Chicago hotel, good size rooms with tastefull decor and fantastic staff who go out of their way to help? I am saying this having stayed in over fifty 'design' hotels in the last three years all around the world. Certainly this was one the best hotels we stayed in in the US! this included...

Review collected in partnership with this hotel
 Report
Helpful?
Thank JLHYork
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear JLHYORK, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored to hear that you had a great visit, thanks to the modern design, our spacious, comfortable beds, very convenient location and most of all the professional service provided by our team. We are also very excited about...

Chicago, Illinois
Reviewed 19 February 2015 via mobile

I stayed at The James for a 'staycation' with my children over a weekend. This hotel was awesome from arrival to checkout. First, their check in time is 2pm instead of the standard 4pm time (likewise, their standard checkout is 2pm which is wonderful because you don't have to rush). They have great welcome gifts for the children as well...

 Report
Helpful?
Thank Lisa L
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Lisa L, Thank you for taking the time to share about your recent stay with us at The James Chicago. I appreciate your compliments of our late checkout time, Lil' James program and courtesy car service. I am also very pleased to read that our entire team and Front of the House staff especially provided you with caring yet...

Reviewed 18 February 2015

This is the third time we have stayed at The James and as always it was such a wonderful experience. Check in was easy, everyone on staff was friendly, our room was clean and inviting. The James is actually one of my favorite hotels in Chicago, and that fact remains. It is simple in design but there's something graceful about...

 Report
Helpful?
Thank lah343
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Iah343, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you once again had an excellent visit with us, thanks to our Courtesy Car, restaurant David Burke's Primehouse and friendly team members. I am honored that their genuine service often make the most memorable...

Chicago, Illinois
Reviewed 18 February 2015

My boyfriend and I stayed at The James Chicago last weekend and we couldn't have felt more refreshed and relaxed while we were there. Loved the sleek and clean feel of the hotel. The front desk clerk was friendly and welcoming. The room was great! The only thing that threw us off was the placement of the in room dining...

 Report
Helpful?
Thank Alejandra D
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Alejandra D, Thank you for taking the time to share about your recent stay with us at The James Chicago. I truly appreciate your generous compliments of our convenient location, our restaurant David Burke's Primehouse and am pleased to hear that you had a pleasant and relaxing stay. I apologize if there was any miscommunication following your call to...

Michigan City
Reviewed 17 February 2015

Except for the temps being too warm in the room, and the lack of counter space in the bathroom, with no mirror in the main room to use, the stay was very nice. The staff was very pleasant and helpful. The room was very clean. Food was awesome at David's Prime Steakhouse!

Review collected in partnership with this hotel
 Report
Helpful?
Thank Maidena Y
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Maidena Y, Thank you for taking the time to share about your recent stay with us at The James Chicago. It is a pleasure to hear your compliments of our clean rooms, restaurant David Burke's Primehouse and most of all friendly team. I also appreciate your candid feedback regarding the lack of counter space in your bathroom so as...

Reviewed 13 February 2015

This hotel has the friendliest staff I've ever encountered! Their attitude more than compensates for any drawbacks I might have had about the room (could have used a bit more closet space). Even though we were traveling with kids, I like that this hotel does not have a pool--then there were fewer kids running around and not that chlorine smell...

Review collected in partnership with this hotel
 Report
Helpful?
Thank melissalB9958ZV
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear guest, Thank you for taking the time to share about your recent stay with us at The James Chicago. It is wonderful to hear that your family and yourself indulged in your Loft Suite, and I appreciate your compliments of the decor, bedding and in-room amenities and that they contributed to a very enjoyable stay. Most of all, I...

Chicago, Illinois
Reviewed 12 February 2015

This is a really fabulous hotel. I picked it primarily for the location, but was really pleased with it once I got there. Staff is wonderful, very accommodating and friendly. Rooms were recently updated with high end bedding and brand new bathrooms. Very pleasant stay.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Casey589
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear 666casey, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored to hear that you had a great visit, thanks to the modern design, our spacious, comfortable beds, very convenient location and most of all the professional service provided by our team. Thank you again for writing and...

London, United Kingdom
Reviewed 10 February 2015

The James Chicago was a fantastic hotel choice. Located just off Michigan Avenue with easy access to Grand subway station, this property is in a fantastic location from which to begin exploring the windy city. The building is modern but not showy, and upon entering I was checked in very quickly, offered a choice of pillows from the pillow menu...

 Report
Helpful?
1Thank James K
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear James K, Thank you for taking the time to share such a detailed review about your recent stay with us at The James Chicago. I truly appreciate your generous compliments of our convenient location, modern decor and Hotel amenities, but most of all that our friendly team was able to assist you in a caring yet efficient way during...

1,125 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (544)
Viewed
View from Room (16)
Viewed
Room/Suite (201)
Viewed
Bathroom (64)
Viewed
Hotel & Grounds (44)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (8)
Viewed
1:59
Videos (3)
Viewed
Other (207)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (547)
Viewed
Amenities (75)
Viewed
Guestroom with One King Bed (58)
Viewed
Guestroom with Two Double Beds (60)
Viewed
One-Bedroom Apartment (80)
Viewed
Penthouse (174)
Viewed
Dining (31)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Dining (14)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (4)
Viewed
Family/Play Areas (1)
Viewed
Other (5)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these Chicago hotels
Near North Side
Kimpton Hotel Palomar Chicago
dana hotel and spa
#52 of 187 in Chicago
3,359 reviews
Magnificent Mile
The Gwen, a Luxury Collection Hotel, Chicago
Show Prices
Show Prices
Show Prices
Gold Coast
Thompson Chicago, a Thompson Hotel
Magnificent Mile
Conrad Chicago
Conrad Chicago
#6 of 187 in Chicago
155 reviews
Streeterville
Loews Chicago Hotel
Loews Chicago Hotel
#11 of 187 in Chicago
1,760 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Region: United States > Illinois > Chicago
Price Range: $270 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Priceline, Hotwire, Orbitz, HotelsforEveryone, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your The James Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#16 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#30 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The James Chicago staff and other travellers.
22 questions
Ask a question

See all questions (22)

Questions? Get answers from The James Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view ;) it's beautiful”
  • The view from our room!!
  • Good wine with a view :)
651GinaS, 27 Apr 2017 | Read review
“We were upgraded to a king loft suite. This was the best room for 2 adults and 2 teenagers. The kids loved their own space with projector/tv. There were 3 sleeping area all within the same room, and no one had to be squished and uncomfortable. ”
jennifermE4794ZT, 26 Apr 2017 | Read review
“Might be worth paying extra for a loft.”
BersCJ, 25 Apr 2017 | Read review
“Do not stay on the streetside as the windows are poor at keeping out any noise.”
A425RAroberts, 24 Apr 2017 | Read review
“Mold in shower unacceptable”
PiedpiperTheVillages, 21 Apr 2017 | Read review
5 of 5
Hotels.com
USD 187* /night
View Deal
TravelocityUSD 187
Booking.comUSD 187
TripAdvisorUSD 187
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates