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The James Chicago

AMOMAUSD 275*
View Deal
#45 of 188 Hotels in Chicago
Certificate of Excellence
06/06/2017 07/06/2017
1 room 2 adults 0 children
USD 345*
USD 275*
Great Deal
USD 291*
USD 345*
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The James Chicago
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3,169 Reviews from our TripAdvisor Community

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Showing 2,991: English reviews
USA
Reviewed 2 January 2015

Stayed at The James and loved the vibe; the ease of check-in; the amenities; and the very attentive staff. The bellmen deserve special mention for their warm welcome; quick assistance; and helping set the tone for a service oriented staff. The hotel room was large and quirky and while the views were marginal, this hotel has great location for shopping,...

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Helpful?
Thank library48
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear library48, Thank you for taking the time to share your James experience. I'm very happy to see that our staff, especially our lobby assistants, made your stay. We are very proud of our customer service and our team members. I'm are looking forward to welcome you back again! Thank you, Stephen Blackford

Reviewed 2 January 2015

Such a fun stay for our family (and our pooch)- with a staff who cares for every need and rooms that make you feel like a local rather than a toursit. It was great having such a wonderful breakfast- and the hotel packages are terrific !

Review collected in partnership with this hotel
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Helpful?
Thank Wolffgeo
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Wolffgeo, Thank you for taking the time and write about your stay. I'm very happy to see that our staff provided great service to your family and your pooch. I'm glad you took advantage of our packages and you have enjoyed breakfast! Thank you, Stephen Blackford

Chicago
Reviewed 1 January 2015

We had a wonderful stay at The James. Great location off Michigan Ave near restaurants, etc. Trader Joes across street. Very kid- friendly. King loft rooms are great with movie nook for kids, Wii, kids goody bags with info on things to do for kids in the city. Would definitely stay again when in Chicago.

Review collected in partnership with this hotel
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Helpful?
Thank kevinw2015
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear kevinw2015, Thank you for taking the time to share your James experience. I'm very happy to see your kids and you have enjoyed out Little James amenities. Our Lofts are perfect rooms to keep kids entertained and have fun. I'm looking forward to welcome you back soon! Thank you, Stephen Blackford

Decatur, Illinois
Reviewed 1 January 2015

Would recommend to anyone! Everyone was extremely nice and helpful and centrally located in Chicago. Good breakfast and I recommend using their "Cruise Control" promo! Girlfriend LOVED the massage at the spa as well! Will go back!

Review collected in partnership with this hotel
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Helpful?
Thank toddh2015
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear toddh2015, Thank you for taking the time and write about your experience. I'm very happy to see that you enjoyed the Spa and took advantage of our promotion. I'm looking forward to welcome you back soon! Thank you, Stephen Blackford

Dixon, Illinois
Reviewed 1 January 2015

My husband and I just enjoyed two nights at The James for our anniversary. We cannot say enough good things about the location--a block from Michigan Ave for shopping and great restaurants within walking distance. The staff were friendly and accommodating even said they were sorry to see us leave. The room was clean, comfortable, and quiet. We will return.

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Thank Garden-golfer
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Garden-golfer, Thank you for the great comments about your stay. I'm very happy that you celebrated your special day at The James and our staff made your experience even better. We are looking forward to welcome you back soon! Thank you, Stephen Blackford

Reviewed 31 December 2014

Stayed at the James for a couple of nights with my wife. The Hotel is in a great location, one block of Michigan Avenue and surrounded by great restaurants and bars (there is also a Trade Joe accross the street and a Jewel Osco on block away if you want to buy some food or beverages for your room). The...

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Helpful?
Thank Jrbdub
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Jrbdub, Thank you for taking the time to write about your stay. I'm happy that our staff helped you with your second reservation. I'm please that you have enjoyed our suite and that the room was specious enough for you. Thank you, Stephen Blackford

Hobart, Indiana
Reviewed 30 December 2014 via mobile

Brought my wife here for our anniversary. The hotel is older but has a great feel to it. The staff was super friendly and made our stay extra special. The room was clean and was very comfortable. Convenient location and very easy to find. We will be looking to stay here again.

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Helpful?
Thank Ryan M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Ryan M, Thank you for taking the time and write about your James experience. I'm happy that we made your special day memorable and I'm looking forward to welcome you back at The James! Thank you, Stephen Blackford

Chicago
Reviewed 30 December 2014

Enjoyed our stay at The James very much. Clean, comfortable, friendly, location is wonderful! Gave us a room early when we arrived at 10am instead of making us wait until 2 pm check-in and were always ready to answer questions we had. Only for a few small glitches, it took 30 minutes for us to get ice, that I didn't...

Review collected in partnership with this hotel
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Helpful?
Thank 930catherinev
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear 930catherinev, Thank you for taking the time and write about your stay. I'm happy to see that we were able to accommodate your early arrival and were able to answer your questions. Your comments about our shortfalls have been shared with our team and I'm working to fix this. We are looking forward to welcome you back again! Thank...

Chicago
Reviewed 29 December 2014

We brought out year old puppy with us and were welcomed with incredible service and a friendly staff. The rooms are decorated with a hipster décor and the beds are very comfortable. We will definitely stay here again.

Review collected in partnership with this hotel
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Helpful?
Thank Jenni V
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Jenni V, Thank you for taking the time to share your experience at The James. I'm very happy to see that our staff made the difference and we are looking forward to welcome you back. Thank you Stephen Blackford

Chicago
Reviewed 29 December 2014

I took my daughter's family (husband and a toy poodle) for holiday treat for 3 days at the hotel. Great value for the price and services. We dined and had 5 spa treatments (treatment itself is average) but the hotel personnel is very professional and our dog stayed very comfortably. Location is great for dining,wining and shopping as well.

Review collected in partnership with this hotel
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Thank yukisaito
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear yukisaito, Thank you for taking the time and write about your stay with us. I 'm very happy that our staff made the stay for you, your family and your dog a memorable one. Thank you, Stephen Blackford

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06/06/2017 07/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Region: United States > Illinois > Chicago
Price Range: $279 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Orbitz, Hotwire, Priceline, Cancelon, HotelsforEveryone, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your The James Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#16 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#30 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The James Chicago staff and other travellers.
22 questions
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Questions? Get answers from The James Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor give for sure a nice view”
  • King-size bedroom
  • View from my bedroom
Swissotter, 23 May 2017 | Read review
“Get as high as possible to reduce street noise”
967mikee, 18 May 2017 | Read review
“Bring your own pillow if you like them smushy. ”
665sherriem, 15 May 2017 | Read review
“we were happy enough on the 15th floor”
ecollum7, 13 May 2017 | Read review
“Ask for higher up so you aren't sharing your waking moments with the diners at the Marriott.”
travelpuboutdoor, 10 May 2017 | Read review
5 of 5
AMOMA
USD 275* /night
View Deal
TravelocityUSD 291
Booking.comUSD 345
PricelineUSD 345
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*Disclaimer
Prices are for 1 room, 2 adults
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