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AC Hotel Chicago Downtown

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#71 of 186 Hotels in Chicago
Certificate of Excellence
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AC Hotel Chicago Downtown
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1,322 Reviews from our TripAdvisor Community

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Showing 1,197: English reviews
MIchigan
Reviewed 24 February 2013

Stayed here for a huge gymnastics meet at Navy Pier. The hotel was convenient to everything downtown. The bellman was super helpful in getting us a cab, getting luggage to our room etc. the pool was warm and big but the spa is no longer working. The parking was convenient, thou we did park at Navy Pier where it was...

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Helpful?
Thank Sunshineshell567
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Sunshineshell567, Thank you for taking the time to share your experience while a guest at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted you chose our hotel for your stay while attending the Gymnastics event at Navy Pier. We are happy you enjoyed the pool and convenient parking at our hotel. We hope to see...

Lansing, Michigan
Reviewed 20 February 2013

I liked this hotel very much. Clean & comfortable. Loved the location. Homewood Suites is another favorite, but this location is better. Easy walk to movies, shopping, Mag Mile, Starbucks, Trader Joes, Catholic church, Harley shop, Whole Foods, and many restaurants. Enjoyed the breakfast/lunch bakery attached to the hotel. I enjoy walking in Chicago, and being at the north end...

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Helpful?
Thank candi-lee
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear candi-lee, Thank you very much for taking the time to share your experience during your recent stay at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted to hear we are your "New Chicago Favorite" and look forward to your next visit with us. Thank you for choosing our hotel during your stay in Chicago and...

Neenah, Wisconsin
Reviewed 18 February 2013

This is a nice hotel. Very classy. It's right downtown within waking distance of great shopping and restaurants. The rooms are stocked with snacks and drinks at very high prices. Be careful. If you move them out of your way you will be charged for them!

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Thank atti2de2002
Welwyn, England, United Kingdom
Reviewed 14 February 2013

Stayed in the four points in Chicago just the one night while there on business. Great location, I walked to the hotel from Lake/Clark (metro from O'hare) in about 20 mins on a sunny afternoon. Hotel is what you expect from a Four Points, no bar or resturant but there are lots within a 10 minute walk. Room was an...

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Thank Colin_Welwyn
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Colin_Welwyn, Thank you for taking the time to share your experience while a guest at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted to hear you chose our hotel and happy that you enjoyed the comfortable bed and clean bathroom. We hope you will stay with us again when your travels bring you back to...

Aurora, Illinois
Reviewed 12 February 2013

I don't even know where to begin!!! We booked our room (Double Queen) through Expedia, upon check in we are told they don't have any available and supposedly Expedia told them we booked a King room. Now I have NEVER had a problem with what I book on Expedia and what I get when I check in until now. So...

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Helpful?
2Thank cubsfan29
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear cubsfan29, Thank you for taking the time to share your recent experience at our hotel. Please accept our sincere apologies for the unacceptable service and accommodations you received during your stay. We pride ourselves on providing excellence in service for our guests and it is clear we did not achieve our goal or your expectations. Please be assured corrective...

Chicago, Illinois
Reviewed 5 February 2013

Perfect location, clean rooms, and super affordable! I frequent Chicago a lot, and I try to always stay here because I know I am getting my money's worth. Plus they usually have specials going on with discount rates.

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Thank Jah0927
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Jah0927, Thank you very much for sharing your wonderful comments regarding your stay at the Four Points by Sheraton Chicago Downtown. We are delighted you always stay with us when your travels bring you to downtown Chicago. We look forward to providing you with a clean room at our perfect location. Please contact me for reservation assistance in the...

Indiana
Reviewed 29 January 2013

My wife and I stayed at Four Points Sheraton in Chicago for our wedding anniversary in December. I had booked it via Priceline.com and got a great rate. It was clean, very nice, and extremely convenient to enjoy the sights of Christmas in Chicago! In fact, it was so good, we chose to stay there again with our daughter in...

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3Thank Tilleyhome
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Tilleyhome, Thank you for sharing your experience at the Four Points by Sheraton Chicago Downtown during your stay in December and again in January. We are delighted you chose our hotel for your special occassion and wish you a Happy Anniversary. We are happy to hear you had a great time and returned again in January. We appreciate the...

Ypsilanti, Michigan, United States
Reviewed 24 January 2013

Great accommodation, close to many thing in mag mile area (One street west of Michigan ave). The staff was totally awesome. The could answer any questions you may have. The room was clean,smelled great and they were good size too. My daughter really enjoyed the pool, we used it both nights.

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2Thank Amanda606
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Amanda606, Thank you very much for sharing your comments regarding your recent stay at the Four Points by Sheraton Chicago Downtown Magnficent Mile. We are delighted to hear you chose our hotel for your visit to Chicago. We appreciate your commetns regarding our awsome staff and clean rooms. We hope to see you again when your travels bring you...

Reviewed 23 January 2013

Very pleasant stay. Staff is very friendly and accommodating. Price makes it a great value. Nice sized rooms with balconies & large flat screen TV. Rooms have large closet, fridge & microwave. Great shopping & restaurants are all around.

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1Thank mqtago
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear mqtago, Thank you for taking the time to share your comments regarding your recent stay at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted you chose our hotel during your visit to downtown Chicago and appreciate your comments regarding our staff and facility. We hope to see you again soon. Best regards, Mary Orlando General...

Saint Louis, Missouri
Reviewed 17 January 2013

Only stayed one night, but I have to say I was pleasantly surprised. Arrived in Chicago at 11:00am stopped by to confirm my reservation with the front desk and they allowed me to check-in 4 hours early with no penalty fee. Great start!!! When I walked into the room it smelled extemely clean and fresh. The room / bathroom was...

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Helpful?
3Thank SoulRebel68
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear SoulRebel68: Thank you for taking the time to share your comments regarding your stay at the Four Points by Sheraton Chicago Downtown. We are delighted to hear you will recommend our hotel based on your experience with us and pleased to be able to accommodate your early arrival. We look forward to welcoming you back when your travels bring...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
AC Hotels by Marriott offers travelers a stylish and design focused hotel experience. The AC Hotel Chicago Downtown is located in Chicago's River North neighborhood, a thriving community known for it's exceptional dining, night life and art scene. The AC Lounge, a great place for happy hour or night cap features local brews, craft cocktails and tap wine that highlight AC Hotels unique beverage menus. Elevate your stay with AC Hotels by Marriott. ... more   less 

Additional Information about AC Hotel Chicago Downtown

Address: 630 North Rush Street, Chicago, IL 60611 (Formerly Hotel Rush)
Region: United States > Illinois > Chicago > Near North Side
Price Range: $176 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — AC Hotel Chicago Downtown 3.5*
Number of rooms: 226
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Travelocity and Priceline so you can book your AC Hotel Chicago Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Chicago Downtown / Magnificent Mile Hotel Chicago
4 Points By Sheraton Chicago Downtown / Magnificent Mile
Four Points Chicago Downtown
Chicago Four Points
Hotel Style:
#46 Family Hotel in Chicago
#76 Romantic Hotel in Chicago
#88 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Chicago Downtown staff and other travellers.
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Questions? Get answers from AC Hotel Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware of high parking cost.”
 of 5 bubbles GMS1556, 9 Feb 2017 | Read review
“A higher floor is a bit quieter. Two blocks from Michigan Ave and major hospital(sirens).”
 of 5 bubbles 815briank, 1 Jan 2017 | Read review
“We were on the 8th floor...loved it! Our room was quiet with no traffic noise.”
 of 5 bubbles 64JanaM, 3 Dec 2016 | Read review
“Balcony was nice!”
 of 5 bubbles T_Dish5, 1 Dec 2016 | Read review
“I like the rooms on the side of Ontario street. This way I can look out at the city and activities on the street.”
 of 5 bubbles michelecU9887ZC, 16 Nov 2016 | Read review
5 of 5