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Hard Rock Hotel Chicago

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Hard Rock Hotel Chicago
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2,569 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel Chicago
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Showing 2,325: English reviews
Bad Bellingen, Germany
Reviewed 11 December 2013

Very nice hotel. Very friendly stuff. Nice, big and clean rooms. It is perfectly located in the middle of downtown chicago. If I come back next time this will definitly be the hotel of my choice. I like the motto, but it is not "over the top".

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Thank Achim E
West Bend, Wisconsin
Reviewed 11 December 2013

I have never had such a fantastic stay at a hotel. From the valet service to the Loss Prevention team (Keith) everything and everyone was nice and accommodating. The hotel room was beautiful wood panel with an inlaid patterned ceiling and a huge bathroom. I forgot my phone after checking out and Keith went up to get it for me....

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Thank jss0693
Holland, Michigan
Reviewed 10 December 2013

Upfront, I want to say I booked this hotel as a "secret deal" so I knew the hotel might not be exactly what I would normally pick. Family was flying in from the West Coast for a Holiday get-together. This hotel was rated as "4 Star Hotel" which is very hard to believe after staying here. PROS... Staff, everyone we...

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Thank Darymilk
Chicago
Reviewed 10 December 2013

I would not recommend the hard rock hotel our experience was just terrible! The Hard Rock has terrible security people making noise & running in the hallways who did not have rooms in the hotel unsafe.

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank Spiro F
Cleveland, Ohio
Reviewed 10 December 2013

I want to preface this by saying that the staff at the Hard Rock were all super prompt, friendly and professional. If I were rating the staff I would have given it a 5! We got a great deal on this hotel, and were so excited about the trip. When we arrived I was impressed by the location and the...

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Thank Anne D
Grove City, Ohio
Reviewed 10 December 2013 via mobile

Stayed in a platinum king room on the fourteenth floor (Elton John floor). Bought the stay on Groupon and it was so worth it! This was a surprise birthday trip for my girlfriend and I went ahead a threw in a proposal just to make it really special! I had been in contact with the concierge, Josh, before I traveled...

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Thank senorcactus
Cleveland, Ohio
Reviewed 10 December 2013

I was a little nervous when I read some of the reviews. They talked about the noise and dirty bathrooms etc. However, I must say that my experience was anything but negative. We stayed on the 17th floor. The room was right by the employee office and the ice machine. I was a little nervous about that, even though I...

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Thank NeloDj
Crown Point, Indiana
Reviewed 9 December 2013

We stayed two weeks ago for Thanksgiving and we had the most comfortable stay at Hard Rock in Chicago. I am a big fan of all Hard Rock Hotels Cafes and Casinos, we couldn't be more satisfied with the service from all that work at this hotel. The people are always willing to give 200% to make your stay the...

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Thank Pamela R
KANSAS
Reviewed 8 December 2013

I stayed at the Hard Rock Chicago in October 2013. The hotel is modern and funky. Rock themes on each floor and in your room. I was on the 4th floor in a standard room. The view was of the Walgreens across the street. Nothing too exciting. Bed was comfortable and the bath products are exceptional. I was traveling for...

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Thank Lana P
San José, Costa Rica
Reviewed 6 December 2013

Superbly attentive staff, cool, friendly attitude! We were upgraded before they even knew we were reward members, sent a comp bottle of wine to the room when we told the bell boy that we were on our anniversary, and also a couple of days later a bucket with beers and popcorn (Garretts... do not leave Chicago without getting some). Room...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Esteban C

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 

Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $199 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Travelocity, TripOnline SA, Cheap Tickets and getaroom.com so you can book your Hard Rock Hotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Hotel Style:
#29 Spa Hotel in Chicago
#64 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Family Hotel in Chicago
#85 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Chicago staff and other travellers.
28 questions
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Questions? Get answers from Hard Rock Hotel Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There isn't much of a view but it is quiet and you are close to much of downtown.”
MarvinSpeedy, 24 Apr 2017 | Read review
“Not sure I have one here, we were on the 10th floor, and I hope other floors are nicer.”
Binker55, 5 Apr 2017 | Read review
“Platinum king are the larger rooms”
daynaf2014, 21 Mar 2017 | Read review
“the tower rooms have an excellent view”
etiennet840, 20 Mar 2017 | Read review
“High floors, view of Michigan Ave”
GregBrownjr, 19 Mar 2017 | Read review
5 of 5