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    Crowne Plaza Chicago West Loop

    733 W Madison St, Chicago, IL 60661-2401
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    01/10/2017 02/10/2017
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    USD 211*
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    Traveller (237)
    Room & Suite (107)
    Dining (9)
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    Overview
    • Excellent34%
    • Very good40%
    • Average19%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.5 Star Hotel
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    Silversmith Hotel Chicago Downtown
    2,108 reviews
    #19 of 191 hotels in Chicago
     
    The Palmer House Hilton
    9,089 reviews
    #99 of 191 hotels in Chicago
     
    Hampton Inn & Suites Chicago - Downtown
    2,491 reviews
    #49 of 191 hotels in Chicago
     
    Wyndham Grand Chicago Riverfront
    4,785 reviews
    #66 of 191 hotels in Chicago
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,105)
    There are newer reviews for Crowne Plaza Chicago West Loop
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    391 - 395 of 1,047 reviews

    Reviewed 6 May 2015 via mobile

    I stayed in this hotel because it was affiliated with a conference I was attending. It significantly exceeded my expectations given the reasonable price. The neighbourhood was easily accessible by public transit and felt very safe for a woman walking alone at night. There is...More

    Thank Mrsbartholomew
    Reviewed 3 May 2015

    This hotel could definitely be much better value for money. welcoming and friendly staff (in general) It is just an okay hotel that can improve the following: Forniture is outdated so are the carpets and rooms. quiet hotel. very overpriced in general. 1. Earl Grey...More

    1  Thank LuisBricksoul
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 5 May 2015

    Dear LuisBricksoul, Thank you so much for taking time out of your busy day to complete this review concerning your recent stay here at the Crowne Plaza Chicago Metro. I would like to sincerely apologize for the inconveniences you experienced with our Food & Beverage...More

    Reviewed 1 May 2015

    I recently stayed at this hotel for a business trip. I did not leave the hotel for 2 days. I used the fitness center - there is plenty of equipment to use, but it gets busy early. The hotel was excellent and service was great....More

    1  Thank ashleam842
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 24 August 2015

    Dear Ashlea M, I am pleased to hear that you enjoyed your stay with us and that we were able to provide you all the comforts of home without having to leave the building. I look forward to welcoming you back in the future. Regards,...More

    Reviewed 27 April 2015

    Thank you to the two managers, Michael and Michael and front desk rep, Juanita, who were extremely helpful when my USPS packages never arrived on property. The room was comfortable and very convenient for business meetings on W. Madison although the highway-side rooms are a...More

    1  Thank queson1973
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 24 August 2015

    Dear queson1973, Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are delighted to hear that you had such a wonderful stay with us, and look forward to having you stay with us again. I wil certainly pass on your comments to...More

    Reviewed 25 April 2015 via mobile

    Had An amazing time at the crowne plaza in Chicago downtown. The staff was very helpful and accommodating my needs as I wanted to. They helped me set up a suprise for my girlfriend along with order what I needed as well. Clean rooms and...More

    1  Thank jsingh03
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 8 July 2015

    Dear jsingh03, It is great to hear that our team was able to create such a memorable experience for you and your girlfriend. I will definitely pass along your comments to the team. Please look for us on your next trip to Chicago so that...More

    Silversmith Hotel Chicago Downtown
    2,108 reviews
    #19 of 191 hotels in Chicago
     
    The Palmer House Hilton
    9,089 reviews
    #99 of 191 hotels in Chicago
     
    Hampton Inn & Suites Chicago - Downtown
    2,491 reviews
    #49 of 191 hotels in Chicago
     
    Wyndham Grand Chicago Riverfront
    4,785 reviews
    #66 of 191 hotels in Chicago
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 138 - USD 454 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #90 Business Hotel in Chicago
    • #90 Family Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 398
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Orbitz, Hotels.com, Ctrip TA, Travelocity, Priceline, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Crowne Plaza Chicago West Loop reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • West Loop
    • Also Known As
    • Crowne Plaza Chicago - The Metro Hotel Chicago ,
    • Chicago Crowne Plaza ,
    • Crowne Plaza Chicago Metro
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    Traveller (237)
    Room & Suite (107)
    Dining (9)
    Hotel & Grounds (133)
    Bathroom (17)
    Business Centre & Event Rooms (4)
    Nearby
    West Loop
    Fulton Market, Randolph Market, Jackson Boulevard and
    Greek Town make up the West Loop. The neighborhood is
    best known as the location of Oprah Winfrey’s Harpo
    Studios, but this downtown neighborhood is also an
    up-and-coming spot for Chicago’s trendsetters. Several
    sub-neighborhoods within West Loop make this a unique
    neighborhood to visit. Dotted with factories and
    warehouses, West Loop is packed with various types of
    ...More
    Hampton Inn & Suites Chicago - Downtown
    2,491 reviews
    1.84 km away
     
    Silversmith Hotel Chicago Downtown
    2,108 reviews
    1.69 km away
     
    The Palmer House Hilton
    9,089 reviews
    1.67 km away
     
    Wyndham Grand Chicago Riverfront
    4,785 reviews
    1.85 km away
     
    Nearby Restaurants
    Greek Islands Restaurant
    984 reviews
    .20 km away
    Athena Greek Restaurant
    301 reviews
    .23 km away
    Mariano's
    101 reviews
    .05 km away
    Parlor Pizza Bar
    111 reviews
    .31 km away
    Nearby Attractions
    Old St. Patrick's Church
    51 reviews
    .26 km away
    Greektown
    108 reviews
    .36 km away
    National Hellenic Museum
    19 reviews
    .42 km away
    Haymarket Pub & Brewery
    52 reviews
    .40 km away
    Ask a question
    Questions & Answers
    Donna C
    17 August 2017|
    AnswerShow all 5 answers
    Response from CavalierLady | Reviewed this property |
    You can check on Spot Hero for more affordable parking options. I do not believe there is a local shuttle. The CTA is very easy to navigate. There is a Walgreen's a block away that sells CTA passes.
    2
    Votes
    Kelemvor33
    18 July 2017|
    AnswerShow all 2 answers
    Response from slbeall | Reviewed this property |
    No, there is no hot tub/pool at this hotel.
    0
    Votes
    Elizabeth M
    30 June 2017|
    AnswerShow all 5 answers
    Response from Jessica G | Property representative |
    Union Park is a mile form the hotel. Crime is low in the West Loop neighborhood and there are lots of people on foot walking to and from restaurants and bars at all hours of the day. It is a safe area.
    1
    Vote
    Room Tips
    "Good price, parking on-site and many restaurants and supermarkets close by"
    Read review
    "take higher floors with city view"
    Read review
    "Do not choose a corner room overlooking the freeway."
    Read review
    "The double beds are actually more full-size and a roll-away bed does not fit in a double bed room."
    Read review
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