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Crowne Plaza Chicago West Loop

Expedia.comUSD 563*
View Deal
05/06/2017 06/06/2017
1 room 2 adults 0 children
USD 667*
USD 563*
USD 667*
USD 562*
USD 667*
USD 562*
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Crowne Plaza Chicago West Loop
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1,040 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Chicago West Loop
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Showing 987: English reviews
Reviewed 11 April 2017 via mobile

Wonderful hotel. 20 minute walk to the United Centre. Friendly staff and clean rooms. Restaurant has good breakfast - buffet if you like. Solid service. Front desk staff are wonderful helped us with maps and directions and cabs anywhere and anytime.

Thank Connie C
Littleton, Colorado
Reviewed 9 April 2017 via mobile

The hotel is nice, clean and comfortable. Make sure to ask for a room on the south side of the building. The north side is a construction zone on the adjacent lot. You will be woken up bright and early with heavy equipment and jackhammers. If your up early and leaving it won't be an issue. The breakfast menu is...

1Thank cotraveler2370
Jessica G, Front Office Manager at Crowne Plaza Chicago West Loop, responded to this review

Dear cotraveler2370, Thank you for sharing your experience of your stay at the Crowne Plaza West Loop. We appreciate your candid review and the time you've taken to recap your experience. It sounds like our restaurant fell short in a few ways and we apologize for your lackluster breakfasts while dining with us. We are working on adding some new...

Reviewed 8 April 2017 via mobile

After having a long day, horrible flight to Chicago and a ridiculous taxi ride. I was not in the best mood but Simeon made a bad day into a good one. It was like he could tell I was not having a good day. He was very friendly and suggested a few restaurants, but to top it off he offered...

Thank Shemain C
Cleveland, Ohio
Reviewed 7 April 2017

First and foremost the hotel restaurant is the biggest part of why we continue to stay at the Crown Plaza. The food is good, but the service is even better. We were there five years ago and we remembered Paul from the bar / dining area. When we recently returned, we were excited to see that he still works for...

Thank nieman221
Bismarck, North Dakota
Reviewed 5 April 2017 via mobile

It is hard to determine the quality of the hotel because they have ongoing renovations right now so I will take that into consideration. When you arrive you pull into a very tiny unloading area. It is off the street but is difficult for vehicles to manuever in. The lobby area is quite small. There is not lot of room...

1Thank Stlrsfan73
Columbus, Ohio
Reviewed 4 April 2017 via mobile

If you need to stay in downtown Chicago please make sure it's at the Crowne Plaza. The staff was very accommodating with every request that I had. It is within walking distance of many quality restaurants. If you forget something you can walk a half block to Walgreens. They are currently under construction but it was not an issue while...

Thank Freda B
Mount Pleasant, Michigan
Reviewed 3 April 2017 via mobile

This is an awesome hotel. From the staff to the cleanliness and comfort of the rooms. Simeon is at the front desk and we had some discrepancy with our booking through hotels. Com. After a long tiring travel Simeon greeted us with friendly excellent service. He took care of our issues with hotel.com and we were satisfied with the outcome...

Thank B1761FJelizabethd
Edgewater, Maryland
Reviewed 29 March 2017

I did not know what to expect but was delighted when I walked into the hotel and the amazing front desk staff of Beth, Simeon and Amanda greeted me with a smile. It had been a long day of travel, but they put me at ease and made me feel at home, immediately. I will stay here again, every time...

Thank bobsmyles
Baltimore, Maryland
Reviewed 23 March 2017

From the moment I walked in the door, I was met with warm smiles from Simeon Cunningham and Beth Scott. It was very late and Simeon could tell I had a long day and helped speed up my check-in when my 3rd party reservation had not yet come through- Made the extra effort that meant alot! Great rooms too- newly...

Thank CocoPeacock
Reviewed 14 March 2017

We stayed here 9 nights and very much enjoyed the stay. My husband had to come here for a trade show and all the hotel near McCormick place were booked so his company put everyone here. The hotel is west of the city in Greektown area of Chicago and I really liked it .. lots of Greek restaurants and Greek...

Thank jsmith321

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05/06/2017 06/06/2017
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Staying in West Loop

Neighbourhood Profile
West Loop
Fulton Market, Randolph Market, Jackson Boulevard and Greek Town make up the West Loop. The neighborhood is best known as the location of Oprah Winfrey’s Harpo Studios, but this downtown neighborhood is also an up-and-coming spot for Chicago’s trendsetters. Several sub-neighborhoods within West Loop make this a unique neighborhood to visit. Dotted with factories and warehouses, West Loop is packed with various types of dining and nightlife options. If your timing is right, you can take part in neighborhood events like the West Loop Farmers Market, Craft Beer Fest, or the Randolph Street Market Festival.
Explore this neighbourhood


  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Crowne Plaza West Loop. Crowne Plaza West Loop, the closest hotel to the United Center, is a winning choice for your lodging needs. Nestled in the shadow of the Willis Tower, the Crowne Plaza West Loop is centrally located to many of Chicago's finest attractions. Just blocks from the Loop, and Michigan Ave./Magnificent Mile shopping, Adler Planetarium, Art Institute of Chicago and Navy Pier are located a short distance away. From its brilliantly designed architecture, sleek modern interiors, masterfully appointed guest rooms and numerous amenities, the Crowne Plaza West Loop is the perfect choice for the discerning traveler. Experience our highly acclaimed restaurant Dine, with eclectic cuisine to fit every palate served in a charming retro diner atmosphere with an upbeat contemporary style. Our event space and outstanding service make Crowne Plaza West Loop The Place to Meet. Our Crowne Meetings Director coordinates every detail of your event, making us the favorite for wedding, conference, banquet and meeting planners. The Crowne Plaza West Loop is everything you expect, and much more. ... more   less 

Additional Information about Crowne Plaza Chicago West Loop

Address: 733 W Madison St, Chicago, IL 60661-2401 (Formerly Crowne Plaza Chicago - The Metro)
Region: United States > Illinois > Chicago > West Loop
Price Range: $223 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Chicago West Loop 3.5*
Number of rooms: 398
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotels.com, Orbitz, Hotwire, Travelocity, Priceline, Cancelon, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Crowne Plaza Chicago West Loop reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Chicago - The Metro Hotel Chicago
Chicago Crowne Plaza
Crowne Plaza Chicago Metro
Hotel Style:
#90 Family Hotel in Chicago
#90 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chicago West Loop staff and other travellers.
21 questions
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Questions? Get answers from Crowne Plaza Chicago West Loop staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think any room would be fine.”
hieronymusb2017, 22 May 2017 | Read review
“Maybe ask to face away from the construction that takes places on one side.”
Z6752DIjennym, 8 May 2017 | Read review
“Ask for one that faces away from the construction”
ninak156, 24 Apr 2017 | Read review
“Choose the newly renovated rooms”
, 21 Apr 2017 | Read review
“Corner suite was nice & quiet.”
nieman221, 6 Apr 2017 | Read review
5 of 5
USD 563* /night
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CrownePlaza.comUSD 562
Booking.comUSD 562
TripAdvisorUSD 562
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Prices are for 1 room, 2 adults
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