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Renaissance Chicago O'Hare Suites Hotel

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Traveller (337)
Room & Suite (180)
Dining (7)
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Overview
  • Excellent49%
  • Very good35%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“blue line”(101 reviews)
“park and fly”(33 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,116)
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508
371
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508
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25
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All reviewsblue linecumberland stationpark and flyclose to the airportfront deskhotel shuttleshuttle serviceo'hare airportthe concierge loungeseparate bedroomaveda productsfree shuttleo hareliving areaan early morning flightparking garageroom service
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371 - 375 of 1,066 reviews
Reviewed 23 September 2015 via mobile

Beautiful hotel. Clean. Ornate and classy. It has a restaurant/bar but we didn't try it. It has a terrible Starbucks but that isn't the hotel's fault. Short walk to the Cumberland blue line. Great and pleasant staff ranging from the desk staff to the cleaning...More

Thank JHeskin
Response from Jeffrey B, General Manager at Renaissance Chicago O'Hare Suites HotelResponded 28 September 2015

JHenskin, Thank you so much for taking the time out of your schedule to give us feedback. I greatly appreciate it! We are working hard on the improvement of our Starbucks operation and know that your next experience there will be a positive one. Thank...More

Reviewed 21 September 2015

When we got to the room, it was absolutely FREEZING in there. The AC had been left on 100% full blast. It was also incredibly damp in the room. Called the front desk who said to turn off the AC and open the windows; heat...More

Thank 36,251
Response from Jeffrey B, General Manager at Renaissance Chicago O'Hare Suites HotelResponded 24 September 2015

Hello 32651, Thank you for sharing your recent experience with us. I am sorry to hear about the issues with the temperature in your room. The comfort of our guests during their stay is of the utmost importance to us, and it is clear that...More

Reviewed 20 September 2015

Close to the Blue line for ORD and the City. Rooms are large clean and comfortable. There is a nice exercise room and a Starbucks nice little bar and a decent restuarant . Staff was great. It's a diffinite return hotel

Thank Biztravr
Response from Jeffrey B, General Manager at Renaissance Chicago O'Hare Suites HotelResponded 21 September 2015

Dear Valued Guest, Thank you so much for your review! We love hearing it! It your travels bring you back to the Chicago area, we would love to be your hotel of choice once again. Thank you sincerely. Jeffrey S. Brown General Manager

Reviewed 13 September 2015

I went to a business meeting at the renaissance hotel at O'Hare in Chicago. The staff was very accommodating. They have Starbucks and a great little restaurant. The food is terrific. They also cater to business meetings with a food service and lots of well...More

1  Thank Edward S
Response from Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites HotelResponded 14 September 2015

Thank you for taking the time to review your recent stay at the hotel. We are delighted to hear that you enjoyed your stay! We hope to see you again soon. Thanks!

Reviewed 10 September 2015

I usually don't like airport hotels but this one was different. It was really nice. The staff was great, the room was big and really clean. We had a 2 room suite. I will definitely stay there again if I need to stay at an...More

1  Thank jojoruss
Response from Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites HotelResponded 14 September 2015

Thank you for your review. We are delighted to hear that you enjoyed your stay and that the hotel exceeded your expectations. We look forward to seeing you again the next time you visit Chicago. Thanks!

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Sauna
Details
Price range
USD 130 - USD 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Best Value Hotel in Chicago
#44 Business Hotel in Chicago
#54 Luxury Hotel in Chicago
#57 Romantic Hotel in Chicago
#63 Family Hotel in Chicago
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 130 - USD 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Best Value Hotel in Chicago
#44 Business Hotel in Chicago
#54 Luxury Hotel in Chicago
#57 Romantic Hotel in Chicago
#63 Family Hotel in Chicago
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (337)
Room & Suite (180)
Dining (7)
Pool & Beach (7)
Business Centre & Event Rooms (5)
Questions & Answers
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Lori L
8 October 2017|
AnswerShow all 2 answers
Response from MiliFlor | Reviewed this property |
Depending to which campus you are going. I believe there is an O’hare Campus, so that one should be close but the others like the Loop campus is about 40 min away taking the train.
0
Votes
Lori L
8 October 2017|
Answer
Response from kengW7297CH | Reviewed this property |
Lori, I think it's only about 16 miles, but the amount of time depends on the traffic. It can take 45 minutes sometimes. Anytime you want to know the distance between places, the fastest way to find it is to go to mapquest... More
0
Votes
Katie S
10 August 2017|
Answer
Response from travelentuziast | Reviewed this property |
The Bell Staff will hold your luggage until a room is available. You may be able to check in rather early depending on availability.
1
Vote
Room Tips
"get the best suite"
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"very close to ORD within 5 min drive"
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"Trust the staff. I did and was satisfied."
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"Bring ear plugs!"
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