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Sofitel Chicago Magnificent Mile

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#22 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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Sofitel Chicago Magnificent Mile
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4,000 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Chicago Magnificent Mile
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Showing 3,404: English reviews
Reviewed 24 July 2014

This was our first stay at the Sofitel. It was a very beautiful hotel. The staff was fantastic. Very attentive to our questions and very helpful with directions. The Sofitel is in a great location. We walked every where. It was nice not having to take a cab. Over all we would definitely recommend this hotel.

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Helpful?
Thank James L
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour James L, Thank you so much for your outstanding posting on TripAdvisor regarding your stay. I am genuinely touched that you would `definitively recommend' us and that you found our hotel `beautiful'. Your kind comments regarding the staff have been shared with them. I could not be more pleased to learn that you loved and took advantage of our...

Wilmington, Delaware
Reviewed 24 July 2014

From the moment that I was warmly welcomed at the door, until I reluctantly departed after too brief a visit, the Sofitel provided everything that I could possibly want. My room was spacious, luxurious, comfortable, and immaculate. All guest needs we're provided for and housekeeping did a wonderful job each morning. I had a beautiful view of Chicago's iconic Hancock...

Review collected in partnership with this hotel
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1Thank Lifeisanadventure61
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Lifeisanadventure61, What a pleasure to read your posting on TripAdvisor regarding your stay with us earlier this month. And thank you for this beautiful headline. It was a real pleasure to read about your overall experience at the hotel. That you consider the service to be `wonderful' is the nicest compliment possible. All the staff takes very much to...

St. Louis, Missouri
Reviewed 24 July 2014

Service is impecable. Thje staff warm and welcoming. Rooms are clean, comfortable and large. The room amenities are many and upscale. The location is perfect for bars, restaurants, shoping and sightseeing.

Review collected in partnership with this hotel
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Helpful?
Thank G0ILLINI
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour G0ILLINI, Thank you for your posting on TripAdvisor regarding your stay at Sofitel Chicago Water Tower. I so appreciate that we are your `first choice' in Chicago. Very pleased that you found the service `impeccable'. This is very important to us. My entire team was more than happy to receive your kind comments. It is also great that you...

Oslo, Norway
Reviewed 24 July 2014

The hotel was the highlight of our trip to Chicago. The suite we've got was spacious, bed simply amazing. Close to shopping, dining, sightseeing. Lovely view from the top floor. Highly recommended, especially for romance, shopping, city life.

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Helpful?
1Thank THREOslo
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour THREOslo, Thank you so much for your outstanding posting on TripAdvisor regarding your stay. I am genuinely touched that you enjoyed your stay in your `spacious suite' with nice view and that you liked our French bathroom amenities by Hermes. I could not be more pleased to learn that you love our famous Sofitel MyBeds, we are very proud...

Fairfield, Connecticut
Reviewed 24 July 2014

This is an elegant and classy hotel in a fantastic location. I visited during a conference last year and again this year on personal travel. It is close to restaurants, shopping, sights, etc. The staff are very friendly and helpful. The rooms were very comfortable and lots of thoughtful touches like shoe cleaning kits, toiletries, etc. I will stay again...

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Helpful?
1Thank Jose O
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Jose O, Thank you very much for taking the time to post your comments on TripAdvisor regarding your stay amongst us. I am delighted to read that you took the opportunity to come back to our `elegant and classy hotel'! It is also a great satisfaction to know that our service, rooms along with amenities went beyond expectations and...

Philadelphia
Reviewed 23 July 2014

We loved our stay at the Sofitel. The location is excellent, the room was immaculate, done up in light, serene colors, the bed was so comfortable, the bathroom was large with both soaking tub and shower, and the amenities were first rate - the almond macaroons and bottled water sent to our room was a nice touch! Service was also...

Review collected in partnership with Sofitel.com
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2Thank contadina55
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour contadina55, What a pleasure to read your posting on TripAdvisor regarding your recent stay. That you consider our hotel as `the best you've ever stayed in' is the nicest compliment possible. And your comments regarding your entire experience and service are of utmost importance. I am happy to see you also liked the design of our accommodations and comfort...

nc
Reviewed 23 July 2014

I lucked out and got this on Priceline! Two streets over from Michigan Ave near the Water Tower.Room was simple elegant,great tub,separate shower.Would definitly recommend especially discounted! Dinks outside at bar were nice.

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Thank ncwalkergirl
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour ncwalkergirl, Thank you very much for taking the time to write a review of your recent stay here at the hotel. I am delighted to know that you enjoyed your stay with us, and that you were able to take advantage of our wonderful location so close to the main attractions of the city. I am very pleased that...

Reviewed 23 July 2014

Simply great service and the staff went above and beyond in making sure my stay was a great one. I appreciate being checked in earlier then my scheduled time. Very appreciative of the service and will stay here again for vacation.

Review collected in partnership with this hotel
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Helpful?
Thank Brandon N
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Brandon N, Thank you for your posting on TripAdvisor regarding your stay at Sofitel Chicago Water Tower. I so appreciate that you chose this headline: `Simply amazing!'. Very pleased that you found the service `great'. This is very important to us. My entire team was more than happy to receive your comments. Also I was glad you enjoyed an...

Grand Rapids, United States
Reviewed 23 July 2014

Sofitel is perfectly located in the Gold Coast. Great shopping at Lululemon, Madewell, and other nearby stores. Easy access to wonderful restaurants such as Le Colonial (French Vietnamese) or Bar Toma (Italian, try the grilled octopus). An easy cab ride to excellent venues for blues, or the theater district. We saw Sting's Musical "The Last Ship". It made for a...

Review collected in partnership with this hotel
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Thank Shelli R
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Shelli R, Thank you very much for taking the time to write such a detailed review of your recent stay here at Sofitel Chicago Water Tower. I am delighted to know that you enjoyed your stay with us, and that we are your `favorite hotel in Chicago'. Thank you for your kind comments about our great location. You are...

Downtown Columbus
Reviewed 23 July 2014 via mobile

We visited Sofitel Chicago Water Tower. The hotel is relatively new. It's clean and beautiful. The location is great, too! The most important thing is, they know how to take care of their guests. Unlike some other hotels who charge pet fees as high as $100 (such as Marriott), Sofitel only want us to deposit $200, which is totally refundable...

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Thank ColumbusUrbanLife
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour ColumbusUrbanLife, Thank you very much for the kind comments and nice pictures you shared on TripAdvisor further to your recent stay with us. Indeed I was delighted to read how much you were pleased with your guest experience and our `great customer service'. It means a lot to us that you mentioned we `got everything a traveler can ask'....

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $253 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chicago Magnificent Mile 5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#20 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
42 questions
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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For great views ask for a room as high as possible.”
 of 5 bubbles Evie61, 24 Mar 2017 | Read review
“Ask if you can get upgraded to one of their larger rooms...it doesn't hurt to ASK!”
 of 5 bubbles 634deborahs, 14 Mar 2017 | Read review
“Any room at the Sofitel-Chicago is worthwhile. Go for a view of the city, if you wish,. You will never be disappointed with any room there.”
 of 5 bubbles 214bobby, 10 Mar 2017 | Read review
“None needed, both rooms were excellent ”
 of 5 bubbles Gael00, 10 Mar 2017 | Read review
“higher floor would yield better view”
 of 5 bubbles clarissan2013, 2 Mar 2017 | Read review
5 of 5