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Sofitel Chicago Magnificent Mile

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#17 of 185 Hotels in Chicago
Certificate of Excellence
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3,856 Reviews from our TripAdvisor Community

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Showing 3,273: English reviews
Portland, Oregon
Reviewed 29 May 2014

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Helpful?
Thank Sam N
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Michigan
Reviewed 29 May 2014

My husband and I had a wonderful time over Memorial Day weekend. Upon arrival we were met with smiles from the friendly staff! We were selected to be guest of the day which entitled us to special daily treats and an upgraded room. I am a light sleeper so they placed us in a quiet beautiful location. Bed, bath and...

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Helpful?
Thank Cindy023
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Cindy023, Thank you very much for taking the time to write such a wonderful and thorough review of your recent stay here at Sofitel Chicago Water Tower. I am delighted to know that you enjoyed your stay with us, especially as you were our Guest of the Day. Thank you for your kind comments not only about our rooms...

Reviewed 29 May 2014

This hotel was a real gem in a great location in Chicago. The customer service was outstanding. It had a very European flare to it and clearly attracts a diverse selection of guests. The rooms are very nice and comfortable with all the little amenities you would expect. The bar was good and had a nice selection. The restaurant was...

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1Thank Sharon C
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Sharon C, I thank you so much for taking the time to write a review on TripAdvisor following your recent visit at the Sofitel Chicago Water Tower. I am very honored to read your words concerning our Staff. They all have been recognized for the outstanding service they provide. So glad that you found the location `great' and that...

Winnipeg, Canada
Reviewed 29 May 2014

I was there in May/2014 for a wedding and the hotel was excellent. It was very well maintained in all areas. A little pricey but well worth it. The staff were very good and if you needed anything, they would bring it to you

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Helpful?
Thank Jack F
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Jack F, Thank you so very much for taking the time to post your comments on TripAdvisor following your stay with us on the occasion of a wedding. I loved your comment that our hotel is `excellent and well maintained'. I am thrilled that you found the staff great, and that you particularly appreciated their helpfulness. I am very...

New York City, New York
Reviewed 28 May 2014

Rooms were very nice. Beds were very comfortable. Views and location were great. I was there for a conference and the food that was served was not very good. Garlic scrambled eggs??? Really? I have stayed at better places in Chicago for less money.

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Helpful?
Thank Frank S
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Frank S, I appreciate you taking the time to give us your feedback on TripAdvisor following your stay with us. I am very happy to see that you had an enjoyable time here at our magnifique property, and that you were so very comfortable in our world-renowned Sofitel Mybeds. Thank you as well for pointing out our sensational location...

Boston, Massachusetts
Reviewed 28 May 2014

I stay at the Sofitel CWT about three to four weeks every year and never need to explore other hotels in Chicago simply because of the way you are received. The hotel is in a great location and convenient to most everything in Chicago. The rooms are nice, lobby, bar, and gym all very well done but the people at...

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Helpful?
Thank James G
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour James G, Thank you very much for taking the time to write a review of your recent stay here at the Sofitel Chicago Water Tower and for your loyalty. I am delighted to know that you consider our hotel as your `home away from home'. This is very important to us. Pamela and Erik were very touched by the...

Philadelphia, Pennsylvania
Reviewed 28 May 2014

We stayed this Memorial Day weekend. Great location, fine amenities (Lanvin), beautiful linens, great closet--can you believe I am raving about the closet? Regardless there are enough hangers, and a light inside along the bar so you can see what you want to wear. Free wifi is a real plus. A public garage next door has overnight parking for $45...

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Helpful?
Thank donnaannharris
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour donnaannharris, I was very touched by your kind comments on Trip Advisor following your Memorial Day weekend at Sofitel Chicago Water Tower. I very much thank you for your nice description of our amenities. It was a pleasure to read your impressions regarding our rooms. Your satisfaction regarding Le Bar is very important for us, and I will be...

Kansas City
Reviewed 28 May 2014

I just spent the Memorial Day weekend at the Sofitel. They were kind enough to allow me to check in at 8:30 AM, as my flight had landed an hour earlier. It really is a lovely place. The restaurant in the hotel was amazing, great food, and nice bar. There were four weddings going on in the hotel during the...

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Helpful?
Thank Bette56
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Bette56, Thank you for your posting on TripAdvisor regarding your recent stay at Sofitel Chicago Water Tower. Very pleased that you found our hotel `lovely' and that you took advantage of an early check in. This is very important to us. It is also great that you liked our entire accommodation and that you mentioned our fantastic restaurant and...

Guatemala City, Guatemala
Reviewed 27 May 2014

I stayed there with my family last year, and the hotel was very clean and the attention was very good. We just had one inconvenience, the room next door had like a party and we couldn't sleep. We talked to front desk and they took care of it.

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Thank Mafebautista17
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Mafebautista17, Thank you very much for the kind comments you shared on TripAdvisor further to your stay with us in June. Indeed I was delighted to read how much you were pleased with your guest experience. Also I was glad you appreciated our wonderful location close to both Michigan Avenue shopping and Gold Coast dining. I was relieved to...

Newport, Rhode Island
Reviewed 27 May 2014

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Thank jobro2014
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $181 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Chicago Magnificent Mile 4*
Number of rooms: 415
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, Cancelon, ACCOR, Orbitz, Odigeo, Travelocity, TripOnline SA and Jetsetter so you can book your Sofitel Chicago Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Romantic Hotel in Chicago
#9 Business Hotel in Chicago
#10 Family Hotel in Chicago
#17 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
39 questions
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Bangkok, Thailand
Middletown, Ohio
5 months ago

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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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