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City Suites Hotel

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#113 of 185 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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City Suites Hotel
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476 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Reviewed 1 week ago via mobile

The water heater with heated water makes noise like a teapot with boiling water. This ruined my first night and the day after. The next night some other pipe noise (someone's morning shower?) woke me up too. I figured to turn the knob to turn off the heater and turn on the 3 fans in my room to help mask...

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Helpful?
Thank EDWARD S
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking your time to complete the survey. We apologize for any inconveniences that you may have encounter while being our guest. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. We hope to see you sometime again, and get a chance to make up for...

New York City, New York
Reviewed 1 week ago via mobile

I have been staying at this hotel for many years now you can't beat the helpful staff or the location. The hotel has been renovated over the years but still retains the charm of an older boutique hotel.

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Helpful?
Thank TLVarney
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest review toward the City Suites Hotel Chicago Trip Advisor page! Also thank you for your loyalty. We really appreciate that. Our team is comprised of hard working individuals aspiring to leave an impression. We are just getting better by updating our room (yes again). We are really excited for our new fresh look and we...

Reviewed 1 week ago

Visited Chicago for two nights in Dec to catch some concerts. This hotel was great. Staff are very professional and friendly. Rooms very clean and spacious. Didn't have the breakfast, but the coffee was great. Had a room facing the street, which was nice to look out and see what was going on, no problem with noise. Beds were comfty,...

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Helpful?
Thank Steve C
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest feedback. All the information that you have provided are true as well as humbling. We strive to produce the best level of service. We are delighted to see that you had such a great experience and we hope you are able to return to our property again in the future. Your comments are extremely important....

DC
Reviewed 2 weeks ago

We had a room facing the street, and the flashing light from the restaurant across the street, the street noise, and the sounds of the el trains (three lines stop at the Belmont station about 30 yards away) were a slight inconvenience for the comfortable bed and convenient location. I think a room on the top floor facing east would...

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Helpful?
Thank JLDad
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest feedback. Our proximity to the train is liked by most of our guests. We do assign the room as per guest request and availability. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. Our team is always here to help and thoroughly love doing it....

Chicago, Illinois
Reviewed 2 weeks ago via mobile

Stayed here over the weekend with a few friends, decent hotel for the price. The location is great, walking distance to restaurants/bars. BLAZES wood fire pizza is right next door which is what attracted me to this hotel in the first place, definitely recommend grabbing a pizza from there! The room was decent, we reserved a double sweet for 4...

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Helpful?
Thank MichelleMurphy123
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to review our property. Foremost, I’d like to begin with something you should have received much soon, i.e, an apology. I apologize for any inconvenience that you might have encounter during your recent experience with us. Your candid feedback gave us an opportunity to further improve our services. We are going under the renovation...

Rochester, MN
Reviewed 3 weeks ago

This place is small, quiet and located in the heart of the theater district. Lots of restaurants and bars. The staff was friendly. The breakfast was simple(continental). They have excellent cinnamon apple hot tea. The microwave is in the lounge area.

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Helpful?
Thank mshell5
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest review toward the City Suites Hotel Chicago Trip Advisor page! Our team is comprised of hard working individuals aspiring to leave an impression. Our location is certainly incomparable. We hope on your next visit to Chicago you will choose our property again and we promise you the same exceptional service, a new fresh look and...

Morris Plains
Reviewed 3 weeks ago

Stayed at City Suites the week before Christmas. We were on a pre-Christmas visit. The rooms were clean and comfortable. The lobby was nicely decorated for Christmas. We enjoyed the continental breakfast in the mornings. The staff was always accommodating. The hotel was convieintly located to all the places we needed to go to.

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Helpful?
1Thank muggsMorrisPlains
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you very much for taking the time to provide feedback regarding your recent experience at our hotel! I am happy to see that we were able to accommodate your needs and you were able to enjoy the overall amenities. We can assure you that your next experience will be just as fabulous, if not even better than this time....

Okemos, Michigan
Reviewed 4 weeks ago via mobile

This was my first stay at City Suites. Chose it because it was close to where we were going. The staff was courteous and accommodated an early check in and a late check out. The room was clean and had charm. The carpeting was worn and old but was clean. The free continental breakfast was simple but good. There was...

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Helpful?
Thank 260KarenC260
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for choosing the City Suites hotel. We were delighted to read that you enjoyed the quality of our property and the friendly service that you received from our team member! We are privileged to have such a wonderful location which is close to almost everywhere. We also appreciate your constructive feedback. I am pleased to inform you that...

Los Angeles, California
Reviewed 13 December 2016

The building is old and needs a little sprucing up but what it may lack in updated style it definitely makes up for it with their staff who made my stay welcoming and exceptional from the moment I arrived. My flight arrived at noon in Chicago and when I got to the hotel, before check-in time the room was already...

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Helpful?
Thank dqm2
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

We love the 5 star rating. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. We would like to thank you for recognizing us. It is my pleasure to inform you that renovation has started and new changes has already arrived. We hope on your next visit to Chicago you...

Boston, Massachusetts
Reviewed 11 December 2016

On first impression the lobby is really different from most hotels I've ever visited, but in a good way. Front desk staff was very helpful. The hotel is located in an older Chicago building but the age offers a unique charm. The suite is very spacious and complete with 2 televisions, a couch, 2 double beds, 2 refrigerators and a...

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Helpful?
Thank ExiledWanderer
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest review toward the City Suites Hotel Chicago Trip Advisor page! Our team is comprised of hard working individuals aspiring to leave an impression in so many areas you mentioned above. To make it perfect, we have just started our renovations and we will be changing the carpet as well. I am super excited about the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about City Suites Hotel

Address: 933 West Belmont Ave., Chicago, IL 60657
Region: United States > Illinois > Chicago > Lakeview
Price Range: $119 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Suites Hotel 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
City Hotel Chicago
Hotel Style:
#81 Family Hotel in Chicago
#81 Romantic Hotel in Chicago
#92 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from City Suites Hotel staff and other travellers.
9 questions
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Crown Point, Indiana
15 days ago
Crown Point, Indiana
15 days ago
Rockford, Illinois
over a year ago
Red Lion, Pennsylvania
over a year ago
Chicago, Illinois
over a year ago

See all questions (9)

Questions? Get answers from City Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view at the front of the building, probably quietest on the East side”
 of 5 bubbles JLDad, 4 Jan 2017 | Read review
“quiet floors and you can catch the train right around the corner.”
 of 5 bubbles mshell5, 1 Jan 2017 | Read review
“Hotel is next to the Belmont "L" station - get a room on the East side to reduce noise.”
  • Overlooking Belmont - the
  • The sitting room of the King Suite
  • The bedroom area
 of 5 bubbles 280carlw, 27 Nov 2016 | Read review
“Rooms on east side would be quieter.”
 of 5 bubbles trishalish, 24 Nov 2016 | Read review
“Request room away from train.”
 of 5 bubbles Traveler634, 22 Nov 2016 | Read review
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