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W Chicago - Lakeshore

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Traveller (859)
Room & Suite (561)
Dining (78)
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Overview
  • Excellent48%
  • Very good27%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
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Wifi
Air Conditioning
Pool
Non-Smoking Hotel
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4 Star Hotel
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Offers from W Chicago - Lakeshore
Special Offer: Breakfast for 2 Included
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Offers from W Chicago - Lakeshore
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,741)
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All reviewsnavy pierbliss spaw insiderlake viewbliss productstrendy hotellobby bargirls weekendmichigan avefew blocksvalet parkingmag milethe magnificent milemillennium parkconciergehipstarwood
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1,031 - 1,035 of 1,663 reviews
Reviewed 1 December 2015

Wasn't sure what to expect, but found the W Lakeshore to be simply "OK." As a platinum guest wouldn't expect much, as I was given a normal double bed room by the elevator, but thats not too out of the norm for a W (typically...More

1  Thank Michael K
Response from WChicagoLakeshore, Manager at W Chicago - LakeshoreResponded 28 December 2015

Hello Michael K. Thank you for taking the time to share your experience. I was disappointed to hear that we did not exceed your expectations during your last escape with us. Please know that we value your loyalty as a Platinum guest, please accept my...More

Reviewed 1 December 2015

The lobby of this hotel is great, and the rooms are updated and refreshed. 10-15min walk from the magnificent mile. Service here is adequate at best. Spg recognition is kind of a joke, and they seem more concerned with treating every customer equally regardless if...More

Thank James_NY_NY
Response from WChicagoLakeshore, Manager at W Chicago - LakeshoreResponded 28 December 2015

Thank you for your review James_NY_NY. Please know that although I was disappointed to read your review I am glad you took the time to share your feedback so we can improve. Please know that we do value your loyalty as a Gold member and...More

Reviewed 30 November 2015

Enjoyed the Thanksgiving weekend at the property. It was easy to get to the sights we wanted to see as well as close to shopping on the Mag Mile. Would definitely recommend this's property to other travelers. Nightly music in the bar area was a...More

Thank Kim C
Response from Sonia V, Manager at W Chicago - LakeshoreResponded 9 December 2015

Hello Kim. Thank you for taking the time to complete a review on your stay with us at W Chicago Lakeshore! I must agree our prime location offers convenient access to the Mag Mile, Navy Pier and spectacular views of Lake Michigan! Thanks again Kim,...More

Reviewed 30 November 2015

Had a staycation at the W over Thanksgiving weekend. Was able to apply suite upgrades (courtesy of Platinum perks) for the rooms. The view of the lake was spectacular and put a smile every morning (not withstanding the weather). When we arrived at the hotel,...More

Thank Nauman N
Response from Sonia V, Manager at W Chicago - LakeshoreResponded 9 December 2015

Hello Nauman. Thank you for taking the time to complete a review on your stay with us at W Lakeshore! We are thrilled you enjoyed our views, location and experienced excellent service! Thanks again for choosing to stay with us and we absolutely look forward...More

Reviewed 29 November 2015 via mobile

The service at this hotel is 1st class. Whatever/Whenever crew is the best. There wasn't a thing this hotel wouldn't do or doesn't have... From late night, early morning they always waiting to help. I hope to stay at this hotel the next time I...More

Thank JSLoveis13
Response from Sonia V, Manager at W Chicago - LakeshoreResponded 3 December 2015

Well hello JSLovies13. Thank you for kindly for taking the time to complete our survey. We look forward to welcoming you back to W Chicago Lakeshore and are delighted that you enjoyed your overall experience with our Whatever/Whenever crew and you like our new look....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
USD 193 - USD 553 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Chicago
#25 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#59 Luxury Hotel in Chicago
#83 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 193 - USD 553 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Chicago
#25 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#59 Luxury Hotel in Chicago
#83 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (859)
Room & Suite (561)
Dining (78)
Pool & Beach (27)
Amenities (112)
Business Centre & Event Rooms (9)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
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fn_trvlr
21 February 2018|
AnswerShow all 4 answers
Response from Sonia V | Property representative |
Hello. Our Extreme Wow Suite does have a double sided fireplace but all other guest rooms do not. We'll see you soon! Cheers, Sonia
0
Votes
fn_trvlr
21 February 2018|
AnswerShow all 8 answers
Response from Sonia V | Property representative |
Hello fn_trvlr. We look forward to welcoming you to W Chicago Lakeshore. We are located in a prime area of downtown Chicago, minutes from Navy Pier, Michigan Avenue and close proximity to many nightlife options near River... More
1
Vote
Aldry A M
30 January 2018|
AnswerShow all 7 answers
Response from David M | Reviewed this property |
Yes!
0
Votes
Room Tips
"Go to a different hotel."
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"Definitely ask for a lake view... Not sure if it's worth it otherwise."
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"I'd say the higher the better"
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"Rooms with a lake view"
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