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W Chicago Lakeshore

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W Chicago Lakeshore
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1,328 Reviews from our TripAdvisor Community

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Showing 1,266: English reviews
Cozumel, Quintana Roo, Mexico
Reviewed 20 January 2015

hotel looks great!! for sure its a hot trending place!! like most of the W hotels... I ve seen many reviews and most of the bad reviews are just guests wanting to stay because of the price... please avoid that... go to another sleepy place that are in the área they affect the rank of this excellent hotel, the hotel...

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Helpful?
2Thank Ray A
PeteDemay22, General Manager at W Chicago Lakeshore, responded to this review

Thank you Ray A for your excellent review of the W Lakeshore and for recognizing that we want to create an experience for our guests. One where they feel recognized and special and look forward to returning. We appreciate you visiting with us and hope to have you back again soon! Warm regards, Pete Demay General Manager

Michigan
Reviewed 19 January 2015

I have stayed at this location twice. It has recently been updated and is really nice now! Rooms are modern and feel new ... same great, comfortable W bed & bliss products. Living room/bar area is very modern- purple pool table, lots of glass decor and a really big bar. They offer free coffee and tea at the bar in...

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1Thank cmusalsa
PeteDemay22, General Manager at W Chicago Lakeshore, responded to this review

Thank you cmusalsa for your incredible review! We are delighted you enjoyed the hotel and loved the views and location and new renovations! We hope to have you back with us again soon. Warm regards, Pete Demay General Manager

Antioch, Illinois, United States
Reviewed 19 January 2015

The hotel is ok if you are under 30, however, I am not. I didn't care for the music that was playing in the lobby (loudly) or the decor which is devoid of color (mostly black & white) and the hallways.

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1Thank Frank M
PeteDemay22, General Manager at W Chicago Lakeshore, responded to this review

Thank you Frank M for taking the time to review our property when you recently stayed. I am sorry to hear that you did not enjoy the new decor in the hotel. The design in the living room is very clean with marble floors and dimmable lighting however we are always trying to improve our look so please check back...

Toronto, Canada
Reviewed 19 January 2015

Other reviews regarding the small lobby with a nightclub vibe are accurate but don't let that deter you. The rooms were spacious with trendy furnishings. Paid extra for a lakeview and it was worth the additional cost as I could see a view of the Pier and fireworks that are done several times a week. Pier was withing walking distance...

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1Thank CanadaGoose1
PeteDemay22, General Manager at W Chicago Lakeshore, responded to this review

Thank you CanadaGoose1 for your excellent review! We agree with you the views are amazing and the area is safe and just a couple blocks from the Magnificent Mile and Navy Pier! We hope to see you again soon. Warm regards, Pete Demay General Manager

Antioch, Illinois
Reviewed 18 January 2015 via mobile

My husband and I booked this hotel for one night as part of the Cubs convention package in order to get passes to the convention. (The W is being used as an overflow for the convention at the Sheraton, a few blocks away.) Upon arrival, it was very clear that we really are not the target demographic for this hotel....

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Thank CopperCarla
PeteDemay22, General Manager at W Chicago Lakeshore, responded to this review

Thank you CopperCarla for your review and comments regarding your W Experience. I am glad that we were able to get you an upgrade and our concierge was good! We appreciate your feedback about the internet and want you to know that beginning on Monday Feb 2nd we will be offering complimentary guestroom internet when you reserve a room on...

Atlanta, Georgia
Reviewed 15 January 2015 via mobile

Stayed at the W this week in Chicago. The hotel looks great. The front desk staff went out of their way to help me with an urgent printing need. Ate in restaurant twice. Fresh salmon was awesome. Work out room was good. Lots of weights and cardio equipment.

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2Thank Art C
PeteDemay22, General Manager at W Chicago Lakeshore, responded to this review

Thank you Art C for your terrific review on your recent experience at the W Lakeshore! We are glad you enjoyed your visit and the salmon in Current Restaurant was great. Check out our Chef Gregory Elliott on WGN news for cooking tips and recipes! Warm regards, Pete Demay General Manager

Toronto, Canada
Reviewed 15 January 2015

So I generally try to stay in the W or Sheraton chain hotels anywhere I travel and this is because I've almost always had great experiences with their service and enjoy the comfort of their rooms. And the W on Lakeshore in Chicago is no exception! You will definitely pay top dollar for this hotel, but worth every penny in...

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1Thank Dannno777
PeteDemay22, General Manager at W Chicago Lakeshore, responded to this review

Thank you Dannno77 for your excellent review of your W Experience! Great views, lively atmosphere in our Living Room and a terrific night's sleep on a world class mattress. What else could one want! We hope to see you again soon! Warm regards, Pete Demay General Manager

Santa Barbara, California
Reviewed 13 January 2015

We checked in on Friday Jan 9th and checked out on Sunday Jan 11th. On the 11th we left the hotel around 8:45 am to go to a museum and when we returned for a quick lunch before catching a cab to the airport we found that the one and only restaurant and bar in the hotel were both closed...

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Thank Sara W
PeteDemay22, General Manager at W Chicago Lakeshore, responded to this review

Thank you for your survey Sara W for taking the time to fill out a survey of your experience. I am very happy you enjoyed the hotel and are sorry that there was a private event in the afternoon in Current restaurant. Please contact me the next time you are coming to Chicago and I will ensure you have a...

NYC
Reviewed 10 January 2015

I stay here on business often. The hotel went through a renovation this time last year, but the room changes seem superficial. The reason I choose this hotel over the other 7 or so SPG properties in the city proper (and I've stayed at them all) is for the absolutely unrivaled views. From the bed, you can gaze out at...

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1Thank militantmuse
PeteDemay22, General Manager at W Chicago Lakeshore, responded to this review

Thank you militantmuse for your amazing review of your experience! We agree with you the views of Lake Michigan and Navy Pier are unparalleled and make staying at the W an incredible experience based on that alone. We thank you for your business and for choosing us over not only the other Starwood properties but making us your hotel of...

Omaha, Nebraska
Reviewed 8 January 2015

I've stayed here around 20 times. It's your typical W property with a very cool lobby and trendy rooms. The rooms are pretty small but not too cramped. I love the lobby restaurant. The food and service are always very good. It's a little bit of a walk if you want to do some shopping or you can jump in...

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1Thank careerman17
PeteDemay22, General Manager at W Chicago Lakeshore, responded to this review

Thank you careerman 17 for your review of our property! We are so glad you enjoyed the new decor, service and our restaurant. We appreciate your loyalty to the W Lakeshore and to all W Hotels globally! Warm regards, Pete Demay General Manager

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
W Chicago Lakeshore
W Chicago Lakeshore
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The W Chicago Lakeshore is the closest hotel to Navy Pier with stunning views of Lake Michigan and Ohio Street beach. The property is just 3 blocks from the Magnificent Mile with world class shopping and restaurants. We offer a fabulous Social Italian dining option on property with Current Restaurant and the Living Room Lounge. Perfect for both business and leisure travelers, the W Lakeshore offers flexible meeting space with incredible views that is perfect for a corporate meeting or a lavish wedding. Please contact us today and ask for our Sales and Catering Department to get you a rate to host your next event! ... more   less 

Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $249 - $725 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W Chicago Lakeshore 4.5*
Number of rooms: 520
Reservation Options:
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Also Known As:
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago
Hotel Style:
#3 On the Beach Hotel in Chicago
#25 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#55 Luxury Hotel in Chicago
#78 Family Hotel in Chicago
#83 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from W Chicago Lakeshore staff and other travellers.
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Houston, Texas

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Questions? Get answers from W Chicago Lakeshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a room on the 27th Floor facing the city and loved it!”
BreanaComer, 14 Apr 2017 | Read review
“Ask for a lake view.”
  • View from the room.
FRR94114, 14 Apr 2017 | Read review
“Room facing the Lake and away from the Elevators”
bmwdiscman, 11 Apr 2017 | Read review
“Room facing Lake Michigan”
surinderprakash, 6 Apr 2017 | Read review
“try and get a room overlooking the lake shore!”
tnyp244, 4 Apr 2017 | Read review
5 of 5