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The Peninsula Chicago

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The Peninsula Chicago
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1,363 Reviews from our TripAdvisor Community

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Showing 1,289: English reviews
A TripAdvisor Member
Level Contributor
7 reviews
1 helpful vote
Reviewed 5 days ago NEWvia mobile

Fantastic service, beautiful and oversized rooms, prime location, elegant decor, delicious food for business meetings over the course of a weekend. Top notch staff. Left an expensive piece of jewelry on the desk, checked out, and it was turned in immediately by staff. Enough said.

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Thank A TripAdvisor Member
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear TripAdvisor Member, Thank you for sharing your kind feedback on your recent experience at The Peninsula Chicago. We are delighted to hear that you enjoyed your room as well as your experience with the food and staff while you were here over the weekend. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

Reviewed 5 days ago NEWvia mobile

We came here to celebrate Valentines Day. We took an upgrade to a corner suite. A beautiful room with wonderful city views on the 15th floor. The room is well appointed with easy to work tech controls. The bed is wonderfully comfortable. The in room coffee maker is a hit with me🙏. We used the bath tub for relaxing and...

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Thank Tonypose
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Tonypose, Thank you for sharing your positive comments on your recent experience at The Peninsula Chicago. We are honored that you chose to stay with us for Valentine’s Day, and are delighted to hear that you were pleased with your room. We are disappointed to hear that you did not receive turndown service during your stay, and I will...

Saint Louis, Missouri
Reviewed 6 days ago NEW

a hidden gem on the 4th floor of the peninsula hotel--the only restaurant owned by chinese in a major u.s. hotel. upscale exquisite service, superior food, lovely atmosphere overlooking skating pond on the terrace. also, private room.

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Thank susan T
Peninsula_CH, Director of Food and Beverage at The Peninsula Chicago, responded to this review

Dear susan T, Thank you for sharing your kind feedback on your experience at Shanghai Terrace. We hope to welcome you back again soon! Kind regards, Christopher Pageaud Director of Food and Beverage

New York City, New York
Reviewed 1 week ago NEW

Out travel agent suggested the Peninsula for our stay in Chicago. We were to stay two nights but the snow storm in NY force us to stay another night. How marvelous to have to stay an extra night at this truly wonderful hotel. No detail has been left to chance for your physical and visual comfort at this hotel. Everything...

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Thank richardallan2016
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear richardallan2016, Thank you for sharing your positive comments with regards to your recent experience at The Peninsula Chicago. We are delighted to hear that you enjoyed the recently added in-room technology. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

Brussels, Belgium
Reviewed 1 week ago

First time staying at a Peninsula hotel (I'm cheating on the Mandarin Oriental). The experience was phenomenal - this is a luxury hotel at it's best. The location is perfect for exploring Chicago - next to a load of restaurants and the best shopping district. Check-in was friendly and personal and they gave me an early check-in and late check-out...

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Helpful?
Thank Englishguy85
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Englishguy85, Thank you for sharing your kind feedback with regards to your recent stay at The Peninsula Chicago. We are delighted to hear that you were pleased with the newly renovated guest rooms, and that you took advantage of several amenities throughout the hotel during your stay. We regret to hear about the experience you had at concierge, and...

Las Vegas, Nevada, United States
Reviewed 1 week ago

This hotel and staff are amazing! From the second you walk in the front door, the attentive and professional staff is there for your every need. Room appointments are top quality and it just doesn't get any better than this!

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Thank Phyllis A
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Phyllis A, Thank you for sharing your positive feedback with us regarding your recent stay at The Peninsula Chicago. We are delighted to hear you had a positive experience with the staff and the amenities in your room. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

Knoxville
Reviewed 1 week ago via mobile

Sophisticated and elegant but not pretentious. Modern well appointed clean rooms. Excellent breakfast. Hotel was alive with people dining and attending functions. It was an atmosphere you would have expected from from a classic old hotel in its heyday. Right on Michigan Avenue close to shopping. I would stay Here again when visiting Chicago.

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Thank mcgroober
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear mcgroober, Thank you for sharing your positive comments on your recent experience at The Peninsula Chicago. We are delighted to hear that you enjoyed your room, as well as your dining experience. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

Minneapolis, Minnesota
Reviewed 1 week ago

On our last visit to Chicago we stayed at The Langham, but enjoyed visiting the Shanghai Terrace restaurant so much we came for dinner at The Peninsula for both nights of our trip. This time in Chicago, celebrating our wedding anniversary, we stayed at The Peninsula - a part of our reason included the fact we would be on-site for...

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Thank msmith530
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear msmith530, Thank you for sharing your feedback on your recent experience at The Peninsula Chicago. We are glad to hear that you enjoyed your suite, but are disappointed to hear that you were not able to make a reservation at Shanghai Terrace during your stay. I will be sure to share your comments with my team internally. Again, thank...

Chicago
Reviewed 1 week ago

I don't often give five star reviews but the Peninsula Hotel in Chicago deserves even more stars. We live in metropolitan Chicago and love to come to the city several times a year for weekend get-aways. We have a lot of favorite hotels and tend to stay at them over and over again. On this weekend we were meeting up...

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Helpful?
Thank Jewelsworld
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Jewelsworld, Thank you for sharing your positive comments on your recent stay at The Peninsula Chicago. We are delighted to hear that you enjoyed several of the newly renovated features of your room. We are also glad to hear that you enjoyed your in-room dining experience. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident...

Chicago, Illinois
Reviewed 2 weeks ago

By far my favorite place to stay in the city! Rooms are amazing, views are as well. Lobby Bar is great-the Chocolate at the Pen is beyond compare as is the breakfast. Location is great, lots of choices just beyond the doors.

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Thank Kasbrneyedgirl
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Kasbrneyedgirl, Thank you for sharing your positive comments on your recent visit to The Peninsula Chicago. We are delighted to hear you enjoyed your room as well as The Bar, Chocolate Experience and Breakfast. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 

Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $456 - $1,225 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Reservation Options:
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Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula
Hotel Style:
#2 Spa Hotel in Chicago
#3 Business Hotel in Chicago
#3 Family Hotel in Chicago
#4 Romantic Hotel in Chicago
#4 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Chicago staff and other travellers.
8 questions
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Questions? Get answers from The Peninsula Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room with lake view”
 of 5 bubbles susant592, 14 Feb 2017 | Read review
“There isn't an average room in the hotel, so be thrilled to experience their amazing Peninsula service.”
 of 5 bubbles 244phyllisa, 12 Feb 2017 | Read review
“This is a very quiet hotel. We had a high floor, corner suite which was lovely. It is a very modern hotel.”
 of 5 bubbles TwoTravelersOklahoma, 1 Feb 2017 | Read review
“Make reservations for brunch in advance”
 of 5 bubbles J6195CQdavidc, 30 Jan 2017 | Read review
“High floor facing Miracle mile”
 of 5 bubbles 69tiger888, 14 Jan 2017 | Read review
5 of 5