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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

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#75 of 187 Hotels in Chicago
Certificate of Excellence
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Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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2,971 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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Showing 2,857: English reviews
Reviewed 6 days ago NEW

This hotel was perfectly fine for family travel. Not exceptional, but fine. I thought the biggest pro would be location. We stayed at the other downtown Embassy Suites a couple of years ago and thought we'd try this one this trip. The other location is closer to a CTA station, which was much more convenient. This hotel was just far...

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Helpful?
Thank Leslie H
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thank you very much for taking the time to complete a review in regards to your most recent stay with us. It is through thoughtful feedback through guests such as yourself that we will continue to improve our service. I would like to apologize for the fact that your experience was not satisfactory. It is our goal to ensure that...

Chicago, Illinois
Reviewed 1 week ago NEWvia mobile

I hate to start a review of my very positive hotel experience with a review of the parking garage that is unaffiliated with the hotel but since it is in the same building I must make sure to give a heads up to anyone so they don't have same negative experience! The multiple signs clearly state $43 overnight for hotel....

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Helpful?
Thank LizMmomof3
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

We appreciate your honest feedback and do apologize for the frustration regarding the parking garage situation. The garage below the hotel is public parking in general for the hotels in the surrounding area of Streeterville and is not affiliated with Embassy Suites. For the actual hotel (Embassy Suites) we have a discounted rate at Ogden Plaza (300 E. North Water...

Cadillac, Michigan
Reviewed 1 week ago NEWvia mobile

Our stay was amazing!! The view of Lake Michigan was so wonderful. Our room was clean and comfortable. We were greeted by an employee named Laura, who was extremely knowledgeable as well as kind. Thank you for the great welcome to the Windy City!!!

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Helpful?
Thank cadillac824
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Happy Easter to you too! We hope you had a wonderful time with us and here in Chicago! Thank you for your positive feed back in regards to our Brand Ambassador Laura. She is an important asset to our team here at Embassy Suites.

Cedarburg, Wisconsin
Reviewed 1 week ago NEW

We've stayed at this hotel at least once a year for the past ten or twelve years. We like the walkable location to Michigan Ave. and the Loop, the friendly staff, the two-room layout, the variety of food options for breakfast, and the evening hospitality hours. When our children were younger, we used the pool, but we haven't for several...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Heather V
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

We truly appreciate your loyalty with us here at the Embassy Suites Downtown Magnificent Mile and look forward to your continuing return to our property! Thank you for always choosing us while in Chicago!

Tampa, Florida
Reviewed 1 week ago via mobile

Steven is the best. Vacation Grand Resorts! Best hotel for family in the best location downtown close to everything great staff! Rooms are great biggest Embassy in America good food Starbucks close by easy walk to Michigan, River tour close to the museums and all that is great about Chicago

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Helpful?
Thank Brynski
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thank you so much for sharing your experience with us. We look forward to serving you again the next time you visit the downtown Chicago area.

Murphysboro
Reviewed 1 week ago

My wife and I stayed at this hotel on April 10. The accommodations were very nice. It is always an added pleasure to enjoy the cocktail hour each evening. The complimentary breakfast is as good a complimentary breakfast as I have experienced in a long time. However, what makes a hotel special is its staff especially when a guest has...

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Helpful?
Thank William S
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

We truly appreciate your kind words and are ecstatic to hear that our staff was accommodating and were able to assist you and your wife . We hope all is well and that your wife had a speedy recovery! We thank you for sharing your experience with us here at the Embassy Suites Downtown Magnificent Mile.

Connecticut
Reviewed 1 week ago

This place is borderline luxury. It is way to busy like you are in Grand Central station. The location says you are in the vicinity of Navy Pier. It was more then 3 blocks away. Walking would be nice on a sunny day; and if you felt like strolling. The streets are busy. Automobile drivers drive aggressively and fast (like...

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Helpful?
Thank Gail B
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We apologize the parking location, evening reception and complimentary cook to order breakfast were not to your liking. Thank you for the feedback as we continually work to improve our guest experience. We hope you allow us another opportunity to provide the experience you have come...

Reviewed 1 week ago

Everything was wonderful. From each employee, to the made to order breakfast, cleanliness, to drinks during happy hour. What a lovely experience just the hotel itself. My daughter and I will definitely be back and I'll recommend each friend to this hotel as well. Great job!

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Helpful?
Thank JoyW35
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. Your words are kind and we are honored to have your recommendation. Thank you again for staying with us and we look forward to serving you the next time your travels bring you to the Chicago area.

Reviewed 1 week ago

We have stayed at both Embassy Suites hotels in Chicago, and this was supposed to be the nicer of the two, though I actually prefer the other one on State Street. Don't get me wrong, this was a nice enough hotel. We happened to be on the 17th floor with a great view of the lake. The rooms were fairly...

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Helpful?
Thank Trav3lKatie
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Dear Trav3lKatie, Please accept our sincerest apologies for any aggravation or inconvenience experienced with pool and breakfast during your visit. The time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice in downtown Chicago. We want you as our...

Atlanta, Georgia
Reviewed 1 week ago

I stayed here for one night on a business trip back in November 2016. I'll begin with the location. I lived in Chicago for 10+ years so I am very familiar with the city and where to stay to enjoy the most of the city at the best prices. This is a short 2 to 3 blocks off of Michigan...

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Helpful?
Thank AtlHennessy
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We are honored to have your recommendation and look forward to serving you again the next time your travels bring you to the Chicago area.

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites Chicago Downtown Magnificent Mile (formerly Lakefront) hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown Magnificent Mile an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Address: 511 North Columbus Drive, Chicago, IL 60611-5590
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $250 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown Magnificent Mile 3.5*
Number of rooms: 455
Reservation Options:
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Also Known As:
Embassy Suites Chicago
Embassy Downtown Lakefront Suites
Chicago Embassy Suites
Hotel Style:
#48 Business Hotel in Chicago
#56 Family Hotel in Chicago
#61 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and other travellers.
52 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from elevators”
cb766, 17 Apr 2017 | Read review
“We had a lakeview on the 17th floor choose it if available.”
Grannyofhree, 17 Apr 2017 | Read review
“East facing view is best”
AtlHennessy, 13 Apr 2017 | Read review
“Central to everything without being in the middle of craziness Mag Mile”
mic02ramp, 4 Apr 2017 | Read review
“There is construction (March 2017) South East of the hotel. I'd ask for a room on the North or West side.”
MHB1971, 31 Mar 2017 | Read review
5 of 5