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W Chicago - City Center

2,639 reviews
#119 of 191 Hotels in Chicago
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Traveller (641)
Room & Suite (479)
Dining (46)
Overview
  • Excellent46%
  • Very good28%
  • Average13%
  • Poor8%
  • Terrible5%
Travellers talk about
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Offers from W Chicago - City Center
Special Offer: Breakfast for 2 Included
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,639)Write a Review
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1,151 - 1,155 of 2,549 reviews
Reviewed 30 May 2014

Enjoyed my stay at the W. Was in Chicago for business. My 1st room had an AC issue and the hotel quickly moved me into a new room. Rooms were spacious and I was upgraded to a room with 1.5 bathrooms. I would stay here...More

Thank ktattai
Response from WChicagoCityCenter, Review Management at W Chicago - City CenterResponded 4 June 2014

Hello and thank you for your review! We are elated that you enjoyed your experience with us at W City Center. Be sure to visit our special offers page before booking your next trip as we have guest room packages that include an upgrade along...More

Reviewed 29 May 2014

I plan out multiple multi day meetings over the course of the year, and I will find it hard pressed to find a better spot than the W Chicago - City Center. From pre planning with Brooke, to on site planning with Heather for Banquet...More

Thank joem121173
Reviewed 29 May 2014

........and I know the last room that I hated as much didn't cost anything close to $500. Initially, I was going to stay at the Palmer, but decided that it looked a bit dated from pictures on the hotel website, so opted instead for the...More

1  Thank jvp003
Response from WChicagoCityCenter, Review Management at W Chicago - City CenterResponded 4 June 2014

Thank you for taking the time to share your thoughts on your recent stay with us. We understand it can be frustrating when you are travelling for business and your expectations are not met. Given the 1920's architecture of the building each room layout is...More

Reviewed 29 May 2014

While staying at the W Hotel on business I forgot to pack the dresses in my wardrobe. Dante Jarrett really helped me out by hand delivering them to the company HQ where I work. He was very helpful and his kind assistance much appreciated.

Thank Catriona N
Response from WChicagoCityCenter, Review Management at W Chicago - City CenterResponded 4 June 2014

Thanks for the note! We are happy that Dante was helpful in returning your dresses...our talent go above and beyond for our guests! We appreciate your loyalty to W Hotels of Chicago and look forward to having you back soon. Regards, Review Management

Reviewed 28 May 2014

Went to Chicago with a group of friends. Couldn't have asked for a better place to stay. The hotel is centrally located, and near the L for easy access to the entire city. I would definitely stay here again!

Thank Scott B
Response from WChicagoCityCenter, Review Management at W Chicago - City CenterResponded 4 June 2014

WOW! Thank you for the review! I am thrilled to read that you enjoyed your experience! Please come back soon for another enjoyable escape! Warm regards, Review Management

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 125 - USD 503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Chicago
#55 Romantic Hotel in Chicago
#61 Business Hotel in Chicago
#69 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 125 - USD 503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Chicago
#55 Romantic Hotel in Chicago
#61 Business Hotel in Chicago
#69 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveller (641)
Room & Suite (479)
Dining (46)
Amenities (41)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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Ileana R
4 December 2017|
Answer
Response from Ryan Y | Reviewed this property |
I didn't see anything on how long it is going to take to complete the renovations. But, i didn't find the work problematic. You enter through a revolving door at the side of the lobby rather than the main doors and the lobby... More
1
Vote
Paulette1215
24 May 2017|
Answer
Response from Jason S | Reviewed this property |
There is a train station about a block away. I believe you still get the free trolley rides from Navy Pier or as of last summer you did. We ended up waiting for 45 minutes to get one on a Saturday though
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Room Tips
"Stay somewhere else"
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"Make quieter"
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"Nothing I can think of."
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"None - they are so hot you cannot sleep effectively"
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