We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

W Chicago - City Center

AMOMAUSD 687*
View Deal
#104 of 188 Hotels in Chicago
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
USD 2,647*
USD 687*
Great Deal
USD 2,647*
USD 1,720*
Compare best prices from top travel sites
and 13 more sites!
Professional photos
W Chicago - City Center
W Chicago - City Center
Panoramas (50)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,478 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,397: English reviews
Start your review of W Chicago - City Center
 Click to rate
A TripAdvisor Member
Level Contributor
10 reviews
9 hotel reviews
1 helpful vote
Reviewed yesterday NEWvia mobile

I stayed here while attending a large trade show in the city. Check in was great, and they actually read my room preferences and did their best to accommodate! This doesn't often happen, so I was certainly pleased. The room was well sized, with actual lights in the ceiling!! I was not dependent on only floor lamps and table lamps,...

 Report
Helpful?
Thank A TripAdvisor Member
Miami
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017

I had contacted the concierge prior to my arrival as It was my first visit time visiting and wanted some guidance. She helped me all the way from discount tickets to the willis tower to reservations at RPM Steak. The hotel is centrally located to all local sites but the best part was Edens personal service the trip would have...

 Report
Helpful?
Thank miahh11
About Hotel's Favourite Review
Management response:

Hello miahh11, Wow! That sounds like an exciting trip. I am so happy you enjoyed your stay with us here at W Chicago - City Center. Eden is definitely a star at our property, and she will be thrilled to hear of your kind words! Please visit us whenever you are in the city next! All of my best, Kelly...

Houston, Texas
Reviewed 2 days ago NEW

I've stayed at the W City Center two times for work events. The staff and service are very good as are most W hotels, however the rooms and bathrooms are very small. I am a small woman and felt cramped, I can only imagine how a large man would feel.

 Report
Helpful?
1Thank DianaV3312
Reviewed 2 days ago NEW

The hotel was great for business travel. Utilize the Concierge, she was GREAT. The rooms are very clean, small but usual city type hotel. All of the staff was very friendly and I have stayed here twice, would for sure stay again!

 Report
Helpful?
Thank Jentamttu
Reviewed 2 days ago NEW

My and my now-fiance stayed here when we got engaged. Kelly, the W Insider went above and beyond to give us a memorable experience, everything from a free Suite upgrade (beautiful spacious room, huge updated bathroom) to having a complimentary bottle of champagne and chocolate covered strawberries delivered to the room... seriously. She was great! Great experience!

 Report
Helpful?
Thank Josh M
Dallas, Texas
Reviewed 3 days ago NEWvia mobile

Tiny rooms with great insight into the train schedule! Clearly (!) audible till very late night. The gap below the thin entrance doors makes it easy to join a conversation of guests walking along the corridor. Minibar was not refilled which makes the lack of water given at turndown (at U$500 per night) even more of a challenge. We surely...

 Report
Helpful?
1Thank GFK88
Somecity
Reviewed 3 days ago NEW

The lobby and the reception area are much more impressive than the rooms. The room is basic, clean, no view, good size yet not too big, ok size bathroom, slightly worn out towels (at least those i had), and a somewhat dirty toilet bowl. American style toilets are half full with water for convenience, finding yellowish-black remains on the water...

 Report
Helpful?
1Thank mike w
Los Angeles, California
Reviewed 4 days ago NEW

Hotel stay was great. And customer service in particular. I left an item in my room after checkout; after realizing it a few days later, I assumed I would never see it again. I called and was transferred to security, and Brandon H. was great. He quickly determine that they did indeed have the items I left and he promptly...

 Report
Helpful?
1Thank ck111111533
Northfield, Minnesota, United States
Reviewed 6 days ago NEWvia mobile

Good place to go if you want to hear your neighbors have sex. If not, try a different hotel. I am trying to sleep right now. Some neighbor has been having sex for the past twenty minutes. This is horrible you guys. Please help.

 Report
Helpful?
1Thank colingeoffrey
London, United Kingdom
Reviewed 1 week ago

The W needs a refurb. That's clear from the moment you walk in. The carpets in the lobby are worn and the whole place just feels a bit tired. The room I stayed in was small to say the least. You need to shimmy to get around the bed and if you have the ironing board up there's little room...

 Report
Helpful?
1Thank kattimlin

825 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (581)
Viewed
Room/Suite (185)
Viewed
Bathroom (57)
Viewed
Hotel & Grounds (114)
Viewed
View from Room (24)
Viewed
Dining (21)
Viewed
Family/Play Areas (2)
Viewed
Other (178)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (216)
Viewed
Amenities (32)
Viewed
Cozy Room (22)
Viewed
Extreme WOW Suite (49)
Viewed
Dining (17)
Viewed
Spectacular Room (25)
Viewed
The Hotel (34)
Viewed
WOW Suite (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (8)
Viewed
Bathroom (3)
Viewed
Business Centre/Function Rooms (4)
Viewed
Dining (1)
Viewed
Other (6)
05/06/2017 06/06/2017
Hotels you might also like...
Travellers also viewed these Chicago hotels
Downtown / The Loop
JW Marriott Chicago
JW Marriott Chicago
#36 of 188 in Chicago
1,392 reviews
Streeterville
W Chicago Lakeshore
W Chicago Lakeshore
#93 of 188 in Chicago
1,375 reviews
Downtown / The Loop
Hyatt Centric The Loop Chicago
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Kimpton Gray Hotel
Kimpton Gray Hotel
#10 of 188 in Chicago
199 reviews
Downtown / The Loop
Club Quarters Hotel, Central Loop
Downtown / The Loop
The Alise Chicago - A Staypineapple Hotel
Show Prices
Show Prices
Show Prices

Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
IPO
IPO
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We've got the scoop on where to be and who to see in the Windy City. You're invited to step behind the scenes of the glittering lights of downtown Chicago. W Chicago - City Center is nestled in the middle of Chicago's vibrant cultural attractions and is steps from the Willis Tower, the Chicago Art Institute, music at Millennium Park, Block 37, State Street shopping and the Chicago Theatre District. Blown away by the Windy City? So are we. ... more   less 

Additional Information about W Chicago - City Center

Address: 172 West Adams at LaSalle, Chicago, IL 60603
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $270 - $816 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Chicago - City Center 4*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Starwood, Hotwire, Priceline, Travelocity, Agoda, Cancelon, Expedia, Cheap Tickets, HotelsforEveryone, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your W Chicago - City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Chicago - City Hotel Chicago
w Chicago City Center
w Hotel Chicago
w Hotels Chicago
Hotel Style:
#28 Spa Hotel in Chicago
#55 Romantic Hotel in Chicago
#61 Business Hotel in Chicago
#63 Luxury Hotel in Chicago
#74 Family Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from W Chicago - City Center staff and other travellers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from W Chicago - City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a suite upgrade to get a big room!”
B3505AAjoshm, 23 May 2017 | Read review
“Spend a ton of $$$”
susanmb2016, 17 May 2017 | Read review
“have no idea, room 814 had a loud clanging noise every morning”
stinegolf, 16 May 2017 | Read review
“Choose somewhere else”
  • entire bathroom - absolutely tiny
  • dirty carpet right next to the bed
  • no idea what these stains are but they don't look good
  • entire tiny room - barely large enough for the bed
raverusa, 3 May 2017 | Read review
“Park in the garage a block away and save yourself some money instead of using valet.”
JasonS742, 18 Apr 2017 | Read review
5 of 5
AMOMA
USD 687* /night
View Deal
WHotels.comUSD 2,647
PricelineUSD 1,720
CancelonUSD 737
View all 16 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates