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W Chicago - City Center

PricelineUSD 344*
View Deal
#104 of 188 Hotels in Chicago
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 401*
USD 344*
Great Deal
USD 376*
USD 376*
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W Chicago - City Center
W Chicago - City Center
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2,483 Reviews from our TripAdvisor Community

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London
Reviewed yesterday NEWvia mobile

Attended a 3 day conference here and have to say never had such crap food at a conference before! The rooms were cramped, the amenities scarce and the customer service non existent! Avoid this hotel for conferences!

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Helpful?
Thank Neelam B
Miami
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017

I had contacted the concierge prior to my arrival as It was my first visit time visiting and wanted some guidance. She helped me all the way from discount tickets to the willis tower to reservations at RPM Steak. The hotel is centrally located to all local sites but the best part was Edens personal service the trip would have...

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Helpful?
Thank miahh11
About Hotel's Favourite Review
Management response:

Hello miahh11, Wow! That sounds like an exciting trip. I am so happy you enjoyed your stay with us here at W Chicago - City Center. Eden is definitely a star at our property, and she will be thrilled to hear of your kind words! Please visit us whenever you are in the city next! All of my best, Kelly...

Vaughan, Canada
Reviewed yesterday NEW

We stayed last week for 4 nights and as we walked in the first thing we saw was a huge insect (don’t even want to know what it was) on top of our bed!!! The carpets were soooo dirty and full of stains, it was totally gross (and I'm not a germ phobic). The Wi-Fi connection was NOT free, I...

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Helpful?
Thank CotyQ
Reviewed yesterday NEWvia mobile

The location was perfect for walking and sightseeing. Eden Bernal provided excellent concierge service by printing our tour tickets and boarding passes. The only complaint is the bed was hard, no pillow top. The staff was friendly and courteous.

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Helpful?
Thank Pia M
africanmatrix
Reviewed 5 days ago NEW

excellent location You can walk to Millennium Park, Grant Park, Buckingham Fountain, SkyDeck, Magnificent Mile, Boat tours on river & lake Variaety of Restarants and bars nearby But the lounge and bar scene is at the W Chicago Center Fabulous place for wedding, receptions, Bar Mitzvah, etc

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Helpful?
Thank africanmatrix
CA
Reviewed 5 days ago NEW

This is a horrible hotel for anyone who wants to actually sleep, because the L-Train feels and sounds like it is in the room with you. On the plus side, the building is gorgeous; the interior is Old Hollywood Glam, albeit a bit faded (still LOVE!); the rooms are simple, but big, with large desks; the staff is mostly very...

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Helpful?
Thank Tripping2Maui
A TripAdvisor Member
Level Contributor
10 reviews
9 hotel reviews
1 helpful vote
Reviewed 6 days ago NEWvia mobile

I stayed here while attending a large trade show in the city. Check in was great, and they actually read my room preferences and did their best to accommodate! This doesn't often happen, so I was certainly pleased. The room was well sized, with actual lights in the ceiling!! I was not dependent on only floor lamps and table lamps,...

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Helpful?
Thank A TripAdvisor Member
Houston, Texas
Reviewed 1 week ago NEW

I've stayed at the W City Center two times for work events. The staff and service are very good as are most W hotels, however the rooms and bathrooms are very small. I am a small woman and felt cramped, I can only imagine how a large man would feel.

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Helpful?
1Thank DianaV3312
Reviewed 1 week ago NEW

The hotel was great for business travel. Utilize the Concierge, she was GREAT. The rooms are very clean, small but usual city type hotel. All of the staff was very friendly and I have stayed here twice, would for sure stay again!

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Helpful?
Thank Jentamttu
Reviewed 1 week ago NEW

My and my now-fiance stayed here when we got engaged. Kelly, the W Insider went above and beyond to give us a memorable experience, everything from a free Suite upgrade (beautiful spacious room, huge updated bathroom) to having a complimentary bottle of champagne and chocolate covered strawberries delivered to the room... seriously. She was great! Great experience!

 Report
Helpful?
Thank Josh M

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11/06/2017 12/06/2017
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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
IPO
IPO
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We've got the scoop on where to be and who to see in the Windy City. You're invited to step behind the scenes of the glittering lights of downtown Chicago. W Chicago - City Center is nestled in the middle of Chicago's vibrant cultural attractions and is steps from the Willis Tower, the Chicago Art Institute, music at Millennium Park, Block 37, State Street shopping and the Chicago Theatre District. Blown away by the Windy City? So are we. ... more   less 

Additional Information about W Chicago - City Center

Address: 172 West Adams at LaSalle, Chicago, IL 60603
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $263 - $829 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Chicago - City Center 4*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Starwood, Hotwire, Orbitz, Priceline, Travelocity, HotelsforEveryone, Cheap Tickets, Agoda, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your W Chicago - City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Chicago - City Hotel Chicago
w Chicago City Center
w Hotel Chicago
w Hotels Chicago
Hotel Style:
#28 Spa Hotel in Chicago
#55 Romantic Hotel in Chicago
#61 Business Hotel in Chicago
#63 Luxury Hotel in Chicago
#74 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from W Chicago - City Center staff and other travellers.
12 questions
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Questions? Get answers from W Chicago - City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in room 906 loved it”
africanmatrix, 25 May 2017 | Read review
“Avoid 1818 and 1819 due to noise level”
Tripping2Maui, 25 May 2017 | Read review
“Ask for a suite upgrade to get a big room!”
B3505AAjoshm, 23 May 2017 | Read review
“Spend a ton of $$$”
susanmb2016, 17 May 2017 | Read review
“have no idea, room 814 had a loud clanging noise every morning”
stinegolf, 16 May 2017 | Read review
5 of 5
Priceline
USD 344* /night
View Deal
Booking.comUSD 376
WHotels.comUSD 376
HotelQuicklyUSD 401
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
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