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W Chicago - City Center

AMOMAUSD 388*
View Deal
#104 of 187 Hotels in Chicago
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 563*
USD 388*
Great Deal
USD 563*
USD 552*
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W Chicago - City Center
W Chicago - City Center
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2,453 Reviews from our TripAdvisor Community

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Showing 2,372: English reviews
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New York City, New York
Reviewed 4 days ago NEW

I spent 2 separate weeks at this hotel on business, for which my company required me to book the cheapest room available (still fairly expensive). The first week I was "upgraded" to a room that couldn't possibly have been any tinier, so I'm a little bit frightened to imagine what my original booking would have been like. The room had...

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Helpful?
Thank bandito912
HOTEL’S FAVOURITE REVIEW
Reviewed 9 February 2017 via mobile

This trip was the best, my friends and I had planned this trip for a couple of months so when we finally got here everything was expected and more. Every staff member was awesome from Front Office, Loss Prevention, Housekeeping and In Room Dining. The rooms were beautiful and was really high up, I request to have early check in,...

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Helpful?
1Thank Cathia A
About Hotel's Favourite Review
Management response:

Hello Cathia, Wow, thank you for your glowing review from your stay at W City Center! I am absolutely thrilled to hear that you enjoyed the hotel and our amazing staff. I look forward to passing on your kind words to the hotel, and welcoming you back whenever you are in Chicago next! Until then, Kelly Frank Executive Insider

West Palm Beach, Florida
Reviewed 6 days ago NEW

In town on business and this hotel was very close to where we needed to be. Check-in was smooth and our room was available early. Beds are comfortable and the room was clean. Close to restaurants and the bar in the hotel is nice.

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Helpful?
Thank travlin0207
Reedsburg, Wisconsin
Reviewed 1 week ago

The hotel itself was great. It was within walking distance of almost everything we wanted to do while in town. You walk into a really nice looking bar area as well a very modern looking lobby. If we didn't have a 6 year old with us we would have spent some time down there. Check in went smooth. The elevator...

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Helpful?
Thank Jason S
Frankfurt am Main
Reviewed 1 week ago

The room was a very generous size and well appointed. The bed was wonderfully comfortable. The lighting could have been a bit better in the room itself (i.e. brighter by the mirror and closet and desk). The location of the hotel is great and a plus was that the shuttle to McCormick Place also stopped there. I do wish free...

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Helpful?
Thank lindermayrbatchelor
London, United Kingdom
Reviewed 1 week ago

Really nice hotel, on a superb location within easy walk of restaurants, bars and shops. Staff very friendly and helpful, there are better hotels in Chicago but you can get some very good deals on prices for the W

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Thank markhoman1962
Reviewed 1 week ago via mobile

Day trip in Chicago - great location that was walking distance to the Art Institute and Millennium Park. Good service from front desk but housekeeping could be improved as some standard amenities were missing

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Helpful?
Thank Tiffanie O
Management response:

Hello Tiffanie, Thank you for letting us know how your most recent stay at W Chicago - City Center went. I am so happy to hear you enjoyed your day trip to the city! We appreciate your feedback about both our front desk and housekeeping. I am passing along your comments so the errors that happened will be corrected. We...

Aurora, Colorado
Reviewed 2 weeks ago

Room ok. Good location. Few amenities. Friendly staff. Room not made up during a 3 day stay, even after calling and requesting it. Restaurant has minimum menu and is not always open when you would expect it to be open.

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Helpful?
Thank Gerald D
Management response:

Hello Gerald, Thank you for taking the time to let us know how your experience went at W Chicago City Center. I want to apologize for the experience you faced with your room. I have passed your feedback on to the appropriate team to ensure this doesn't happen in the future. We hope we are able to welcome you back...

Minneapolis, Minnesota
Reviewed 2 weeks ago

Just a short walk from the blue line the W is right in the heart of the city. Surrounded by nearly everything you would ever need. The staff was incredibly friendly and helpful. The room was nice and afforded you everything you would need to get connected and get any additional work you need to get done. I have to...

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Helpful?
1Thank philjonesminneapolis
Management response:

Hello philjonesminneapolis, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the W Chicago - City Center. Please accept our sincere apology for the experience you had with us. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected...

Medford, New Jersey
Reviewed 2 weeks ago

The W Hotel in Chicago isn't your traditional W. It is in a very historical building that has been made into the hotel. They have done a good job of updating the hotel while keeping the charm of the original building. The rooms are small and the ceilings in the meeting rooms are low, but the staff is very friendly...

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Helpful?
Thank Maureen M

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07/05/2017 08/05/2017
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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
IPO
IPO
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We've got the scoop on where to be and who to see in the Windy City. You're invited to step behind the scenes of the glittering lights of downtown Chicago. W Chicago - City Center is nestled in the middle of Chicago's vibrant cultural attractions and is steps from the Willis Tower, the Chicago Art Institute, music at Millennium Park, Block 37, State Street shopping and the Chicago Theatre District. Blown away by the Windy City? So are we. ... more   less 

Additional Information about W Chicago - City Center

Address: 172 West Adams at LaSalle, Chicago, IL 60603
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $257 - $829 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Chicago - City Center 4*
Number of rooms: 369
Reservation Options:
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Also Known As:
w Chicago - City Hotel Chicago
w Chicago City Center
w Hotel Chicago
w Hotels Chicago
Hotel Style:
#27 Spa Hotel in Chicago
#55 Romantic Hotel in Chicago
#61 Business Hotel in Chicago
#63 Luxury Hotel in Chicago
#74 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from W Chicago - City Center staff and other travellers.
11 questions
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Questions? Get answers from W Chicago - City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park in the garage a block away and save yourself some money instead of using valet.”
JasonS742, 18 Apr 2017 | Read review
“Ask for a room at the rear of the hotel”
markhoman1962, 16 Apr 2017 | Read review
“Higher floors are quieter”
276maureenm, 7 Apr 2017 | Read review
“Any of the 02 rooms (e.g. 802, 902) have separate, very small rooms for toilets. If you are taller than 6', your knees will hit the wall.”
YazBeanSaysMeow, 2 Apr 2017 | Read review
“Can hear some street noise- choose room off the street if possible. ”
C5178FSchrist, 8 Mar 2017 | Read review
5 of 5
AMOMA
USD 388* /night
View Deal
Hotels.comUSD 563
PricelineUSD 552
Booking.comUSD 562
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Prices are for 1 room, 2 adults
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