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JW Marriott Chicago

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Traveller (445)
Room & Suite (458)
Dining (63)
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Overview
  • Excellent64%
  • Very good27%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
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4 Star Hotel
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Rooms
29 Apr.30 Apr.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,556)
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All reviewsthe financial districtthe executive loungewillis towerthe loopsoaking tubseparate showerlobby barbeautiful hotelhuge bathroomhotel gymbeautiful lobbyart museumunion stationbusiness meetingking roomfitness centerchecking in
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381 - 385 of 1,503 reviews
Reviewed 20 May 2016 via mobile

Very Comfortable beds and a nice staff. Great location in Chicago. I was here for business so not sure about value for cost. The meeting room was nice and really good drinks and snacks. Member lounge was nice too with good food. Quiet. Windows were...More

Thank jbo1313
Response from Don L, Executive Assistant at JW Marriott ChicagoResponded 21 May 2016

Thank you! While we do have a limited number of rooms with frosted windows due to their location in the building and to ensure guest privacy; we appreciate a guest who can look past that, so to speak, and still highlight the positive aspects of...More

Reviewed 19 May 2016 via mobile

Had a beatiful suite on the 23rd floor with a great view. The rooms are very spacious and the suite bathrooms are very large. The front desk staff was very helpful and attentive to our needs during our stay. Enjoyed the location, being easily accessibly...More

Thank Ryan D
Response from Don L, Executive Assistant at JW Marriott ChicagoResponded 20 May 2016

Thank you for the positive review, and while we do have some of the largest suites, definitely largest bathrooms for any luxury hotel in Chicago, and without hesitation the best staff, we only go as high as the 12th floor… We don’t want to deprive...More

Reviewed 19 May 2016

First impression made by a fantastic door man. I had sent my luggage to the hotel from another hotel where I was attending a conference. Now changing hotels, I sent the luggage to the JW so I could walk the 1.5 miles and see the...More

1  Thank CharlesAMIV
Response from Don L, Executive Assistant at JW Marriott ChicagoResponded 20 May 2016

Thank you! We are honored to be included with such a distinguished listing of hotels in your portfolio. Although vying for your patronage against one of our competitors on North Michigan Avenue will be a formidable challenge, we hope on your next visit to Chicago...More

Reviewed 19 May 2016

I spent 2 days at this hotel . The accommodations were excellent and the food at breaks and for breakfast were awesome. They even included small Garrets popcorn at one break. The staff was always helpful and the conference rooms and set ups were top...More

Thank John H
Response from Don L, Executive Assistant at JW Marriott ChicagoResponded 20 May 2016

Thank you for your positive review and high marks. Too often our Events, Banquets, and Culinary teams are overlooked since their interaction with guests is limited; however they too take great pride in delivering an elevated level of service and hospitality. Your review and recognition...More

A TripAdvisor Member
184
Reviewed 18 May 2016 via mobile

We flew in to Midway and took the Orange Line to the Quincy stop. JW Marriott was right around the corner. Very easy trip. The hotel is in a beautiful building that was once a bank. We were welcomed in true Marriott style. Our room...More

Thank A TripAdvisor Member
Response from Don L, Executive Assistant at JW Marriott ChicagoResponded 18 May 2016

Thank you for your kind remarks and acknowledging our staff in a public forum. While public transportation in many cities is considered to be a last resort of travel, Chicago’s trains and buses are very tourist friendly; with the “L” being a quintessential experience allowing...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Pool
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 232 - USD 713 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Chicago
#14 Business Hotel in Chicago
#23 Romantic Hotel in Chicago
#25 Green Hotel in Chicago
#29 Family Hotel in Chicago
#32 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 232 - USD 713 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Chicago
#14 Business Hotel in Chicago
#23 Romantic Hotel in Chicago
#25 Green Hotel in Chicago
#29 Family Hotel in Chicago
#32 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (445)
Room & Suite (458)
Dining (63)
Pool & Beach (2)
Amenities (55)
Business Centre & Event Rooms (8)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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Aquadad222
11 February 2018|
Answer
Response from wmakers2 | Reviewed this property |
I really don’t know where the starting line or check in is located. It is close to the Italian village if pasta loading is your pre-race thing.
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razmataz12
24 October 2017|
AnswerShow all 3 answers
Response from Charles G | Reviewed this property |
Opened up earlier Monday thru Friday than on weekends for excellent breakfasts. Can’t recall exact times - front desk staff very responsive and would provide exact times for when you plan to be there.
0
Votes
CathyNewYorkCity
10 October 2017|
AnswerShow all 4 answers
Response from Charles G | Reviewed this property |
No, it is a converted bank building.
0
Votes
Room Tips
"The higher up you go the better your view"
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"The Concierge Lounge has a very nice selection of food for breakfast and in the evening. Everything is..."
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"Our room faced an inner courtyard - just an ugly concrete thing, but no traffic noise."
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"For a quiet room ask for one facing the alley."
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