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JW Marriott Chicago

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Encounter a landmark Millennium Park hotel and experience the renowned architecture of world-famous Daniel Burnham at JW Marriott Chicago. Our luxury hotel in Chicago, Illinois is located at LaSalle & Adams and it soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, historic JW Marriott Chicago exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in one of our luxurious hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, JW Marriott Chicago provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees.
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Property amenities
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Spa
Paid Wifi
Paid Internet
Pool
Room Service
Wheelchair Access
Bar/Lounge
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Business
Quiet
HOTEL CLASS
Hotel links
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Special Offer:Night at the Nutcracker
Hotel deals
Hotel packages
Location
Full view
100Great for walkers
Grade: 100 out of 100
1376Restaurantswithin 0.5 km
215Attractionswithin 0.5 km
Neighbourhood
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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Reviews & more
1,668Reviews
975Photos
14Q+A
100Room tips
Traveller rating
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My wife and I stayed recently in the JW Marriott Chicago. It was a quality experience, from check-in to check-out. The location was perfect for experiencing a variety of holiday events and specials in the city. Interactions with every staff person were pleasant and upbeat. Questi
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Stayed in the LaSalle Suite one night on 12/1.
Service leaves much to be desired. Arrived at 2:30PM and our room was not ready, no biggie just went to grab lunch, called back at 3:30 and room still not ready. The reason given was that a platinum member did a late check out and th
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Response from PietrinaM5, Front Office Manager at JW Marriott Chicago
Responded 1 week ago
MarcDS- Thank you for your feedback and for staying with us at the JW Marriott Chicago. We truly apologize for the experience you have had, and please reach out to the hotel directly and speak to a Manager on Duty if the billing issues you have stated have not been resolved. Thank you once again for your feedback.
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My family and I rented the LaSalle suite and adjoining room for 1 night on Black Friday. The rooms were awesome, and the front desk staff was extremely helpful as well. Highly recommend staying here. We did also eat at the Florintina restaurant, and both the food and service was
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Do not stay here! Absolutely after 34 years of travel Worst hotel on the planet.. Ricardo the security manager was simply alwful. Do not stay here ... worst jw Marriot. Wouldn’t comp the night we had to move. Wouldnt upgrade is as water was flooding our bathroom. Simply alwful
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Response from LisaS11104, Assistant Front Office Manager at JW Marriott Chicago
Responded 3 weeks ago
Good Afternoon Cruiser26214924021, Thank you for your feedback. We regret the issues you encountered during your stay were not remedied to your satisfaction. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Your valued feedback and we hope to serve you again whenever your travels bring you back to Chicago.
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Mostly pros with a few small cons.

Pros: the room was very clean and mostly quiet. We did hear some loud folks in the hall around 1 am. The room was very large and the bathroom is REALLY big and nice with a separate tub and shower. Both of those are big on their own. The locati
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorJW Marriott Chicago
The Standard Room - Two Double Beds at the JW Marriott Chicago
Professional photo exclusively commissioned by TripAdvisorJW Marriott Chicago
The Standard Room - King Bed at the JW Marriott Chicago
Professional photo exclusively commissioned by TripAdvisorJW Marriott Chicago
The Luxury Suite at the JW Marriott Chicago
Professional photo exclusively commissioned by TripAdvisorJW Marriott Chicago
The Luxury Suite at the JW Marriott Chicago
Professional photo exclusively commissioned by TripAdvisorJW Marriott Chicago
The Standard Room - Two Double Beds at the JW Marriott Chicago
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Is the concierge lounge open for breakfast on weekends? Thanks in advance
Not sure. But this hotel was so gross I would book somewhere else.
0 votes
Is the concierge lounge open for breakfast on weekends? Thanks in advance.
I'm not sure if there's a Concierge Lounge, but you can have breakfast at the hotel or there are plenty of great breakfast places within a block or two.
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Is the soaking tub in the luxury suite large enough to accommodate 2 adults or just 1?
It accommodates 2
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Is this a good spot to stay for the Chicago Marathon?
I really don’t know where the starting line or check in is located. It is close to the Italian village if pasta loading is your pre-race thing.
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Can you tell me the lounge hours and amenities for Gold members? Thanks.
Opened up earlier Monday thru Friday than on weekends for excellent breakfasts. Can’t recall exact times - front desk staff very responsive and would provide exact times for when you plan to be there.
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Previous
"Best views overlook the financial district"
"Great hotel but a good walk to Michigan Ave"
"quiet room 861 -- long walk from elevator - but worth it for a quiet night."
"I was in 1105, it was at the end of the hall and was great."
"You could end up a long way from the elevators - ask to be fairly close unless you're trying to increase your daily step count."
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PRICE RANGE
USD 159 - USD 480 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott chicago hotel chicago
LOCATION
United StatesIllinoisChicagoCentralDowntown / The Loop
NUMBER OF ROOMS
610
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